Student use of advising services


Frequently Asked Questions from Academic Advising: Campus Collaborations to Foster Retention

Q. We offer a variety of services and programs to a large and diverse student population. What are some ways to: 1) increase the number of students who will use these programs/services? 2) more efficiently use our resources to better serve students?


Students typically attend programs that meet at times convenient for them and are perceived as worthwhile. Before plunging head long into into too much programming, it might be important to first ascertain what students feel their advising needs are. It might also be good to schedule advising programs close in time to other activities which might relate to advising such a course scheduling, declaration of major days, etc. Student might also attend programs when other students are involved in the planning and delivery of such programs. Using student councils and student government to sponsor or co-sponsor advising programs might also bring the students out. Centrally run campus wide advising programs which draw on all deliverers of advising might spread out the resources. "Major" Event days and All-Advising days which bring students together to a central location to participate in some sort of advising programming have proved to be successful.

Eric White, Ed.D.

Penn State University
'05 NACADA President

Q. How important is it for a student to keep the same advisor throughout their academic career?

In the best of all possible worlds, it would be ideal if a student could keep the same advisor throughout an academic career. And, indeed that does happen. Realistically however, that is not
always possible because:

  • an advisor leaves or takes on a new role on campus
  • the student desires a change in advisor
  • the student changes programs and/or interests
  • the student needs a change in general

Because these conditions exist, the importance of staying with one advisor pales in comparison to the need for a student to establish a relationship with an advisor who is knowledgeable, accessible, and concerned. In addition, I have always contended that students need two types of advising during their academic career.....intake advising which establishes the student's ability to survive and thrive in the academic environment and mentoring which includes modeling the behavior and demonstrating various facets of the academic discipline. I think each of these types of advising require different skills and abilities.

Wes Habley

ACT, Inc.

'86-87 NACADA President

NACADA Executive Office
Kansas State University
2323 Anderson Avenue, Suite 225
Manhattan, KS  66502-2912
Phone: (785) 532-5717   Fax: (785) 532-7732
e-mail: nacada@ksu.edu

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