2008 NACADA
Leadership Election Information, Annual Conference review, and much
more!
Academic
Advising Today
Volume
30, Number 4, December 2007
Charlie
Nutt Named NACADA Executive Director
After
an international search, Dean Michael Holen
of Kansas State University has named Charlie Nutt
as Executive Director of NACADA, replacing Roberta
“Bobbie” Flaherty, who moved into phased retirement
as of August 1. Nutt has been with the Executive Office since
2002 as Associate Director, and he had served the Association
in a variety of leadership roles prior to assuming the Associate
Director role. He has also been actively involved in the Association
through serving on the faculties of a variety of NACADA Institutes,
publishing in a variety of NACACA publications, serving as
keynote speaker or workshop facilitator on numerous campuses,
and working with numerous campuses to evaluate their advising
programs and services and provide recommendations for improvements.
Prior
to coming to the NACADA Executive Office and Kansas State
University, Nutt served in various capacities for 17 years
at Coastal Georgia Community College, including Vice President
for Student Development, Director of Advisement/Orientation,
Registrar, and Assistant Professor of English. He has taught
and served as an administrator in secondary education as well.
Nutt
has an Associate of Arts degree in English from Brunswick
College, Bachelors in Education from the University of Georgia,
and Masters and Doctorate of Education from Georgia Southern
University.
Emerging
Leader Partnerships Announced
The
Diversity Committee has developed the NACADA
Emerging Leaders Program to encourage members
from diverse groups to get involved in leadership opportunities
within the organization, outfit participants with the skills
and tools necessary to pursue elected and appointed leadership
positions, increase the number of leaders from diverse groups,
and encourage and assist members of underrepresented populations
to attend State, Regional, or National Conferences. Emerging
Leader Program goals include:
To
identify potential local, regional and national leaders
from underrepresented groups who are interested in leadership
development and leadership involvement in the association
To
identify mentors from among experienced NACADA leadership
to guide emerging leaders through a two-year leadership
development program as they grow in their leadership in
the association
To
provide emerging leaders with a two-year leadership development
program which will develop their leadership skills for the
association
To
provide opportunities for emerging leaders to reach out
to colleagues and peers from underrepresented groups and
serve as mentors to future NACADA leaders
To
provide the support network needed and desired to foster
a strong leadership development program for underrepresented
populations in our association
Mentor
Jayne Drake explains, “It’s about giving
back and moving forward. NACADA, as THE premier organization
in the world to support and promote quality academic advising,
has given me so much over the years that I now have the opportunity
to give back by serving as a mentor in the Emerging Leaders
Program. In doing so, I am helping the Association move
forward by cultivating the next generations of leaders from
diverse and underrepresented groups. They are our future.”
After
several years of preparation, the Diversity Committee and
the Emerging Leaders Development Team are proud to announce
the 2007-2009 NACADA mentoring partnerships. The Emerging
Leaders and Mentor partners will develop goals pertaining
to leadership in NACADA over the next six months.
Todd
Taylor
Sandra
Waters
Erica
Byrnes
Elaine
Borelli
Tami
Clavin
Glenn
Kepic
Melva
Harbin
Jayne
Drake
Cornelius
Gilbert
Jennifer
Bloom
Jose
Rodriguez
Charlie
Nutt
Criselda
Marquez
Terry
Musser
Carol
Pollard
Jo
Anne Huber
Audrey
Jackson
Karen
Sullivan-Vance
These
nine mentors and nine emerging leaders met throughout the
Annual Conference in Baltimore for development, conversation,
and group building. The partnerships will continue for two
years. A second class of emerging leaders and mentors will
be selected by April 2008 and will begin training immediately
in preparation for matching at the 2008 Annual Conference
in Chicago.
Emerging
Leader Todd Taylor says, “I first felt
a sense of obligation to follow through and apply to the Emerging
Leaders Program with my sole purpose of eventually increasing
diversity in the NACADA leadership. What I did not expect,
but was pleasantly surprised by, was the sense of energy and
commitment from the other Emerging Leaders, my mentor and
the ELP development team. I realized, in short order, that
the Emerging Leaders Program is not only about professional
development and increasing diversity in the leadership, but
it is also a program that will allow all involved to grow
personally and pay forward the opportunity and necessity for
involvement from all of NACADA’s constituents.”
Building
on the Successes of the Past and Setting High Expectations
for the Future
Jennifer
L. Bloom,
President, NACADA
There
are many reasons why I think that NACADA is the best professional
organization on the planet, but the Annual Conference is
certainly one of the top ones. The opportunity to get together
with over 3,000 people who share the same passion for student
success and appreciation for the important role that advisors
play on college campuses throughout the country is reinvigorating
and inspiring. The 2007
Annual Conference in Baltimore was outstanding,
and I want to thank Stacey Woycheck and
her planning committee for their efforts to ensure its success.
The keynote speakers, Patrick Terenzini
and Sharon Fries-Britt, both highlighted
the importance of the work that we do and inspired us to
continue to grow and expand our horizons. The Conference
also gave attendees the opportunity to congratulate Charlie
Nutt on his selection as Executive Director of
NACADA. Congratulations, Charlie!
Another
highlight of the Conference for me was the opportunity to
meet the inaugural class of Emerging Leaders from the new
Emerging
Leaders Program. This program is designed to
increase the diversity of our leadership ranks in NACADA.
This impressive group of nine new Emerging Leaders had the
opportunity to participate in professional development workshops
and to select a Mentor to partner with during the next two
years. As one of the Emerging Leader Mentors, I am looking
forward to working together with my Emerging Leader, Cornelius
Gilbert, of the University of Wisconsin at Madison.
I
want to thank Susan Campbell for her leadership
as President of the NACADA Board this past year. Susan led
the Board through a thorough review and update of the by-laws,
oversaw the creation of a set of written policies for the
Board and the entire leadership team, and much, much more.
Most importantly, she accomplished these important tasks
by collegially leading with integrity, passion, and determination
to make NACADA the best organization it can become. On behalf
of everyone in the organization and the Executive Office,
I want to publicly thank Susan and her Vice President, Nancy
Walburn, for all they did to make 2006-07 a successful
year.
B.
Joseph White
is the President of the University of Illinois and he said,
“Education is the most powerful means of increasing individual
opportunity and creating more prosperous, fairer, and more
just societies. So to have the privilege of participating
in that mission is as much as anybody could hope for in
life.” It is important for all of us to remember what a
blessing it is that we have the privilege of working in
higher education. I also feel privileged and honored to
be elected to serve as President of NACADA – an organization
that has meant so much to me personally and professionally
over the past 17 years. Having just moved two months ago
from my Associate Dean position at the University of Illinois
at Urbana-Champaign to the position of Clinical Associate
Professor of the Higher Education & Student Affairs
Program at the University of South Carolina, I can honestly
say that I would not have had this opportunity were it not
for the experiences that I gained through my association
with NACADA. NACADA gave me the opportunity to not only
hone my presentation and writing skills, it has also afforded
me the opportunity to meet, work with, and become friends
with some of the best people I know. Serving as your President
gives me a multitude of ways to “Pay it Forward.”
Vice
President Casey Self (Arizona State University)
and I inherit the leadership reins of an organization that
is at an all time high in terms of number of members (9,903),
number and variety of programs offered, and the amount of
money we have in reserve. However, our pledge to you is
to not settle for good enough. As B. Joseph White also said,
“I don’t think that we’re put into leadership jobs to maintain
the status quo. I don’t think we’re put into leadership
jobs to preside. I think we’re put into leadership jobs
to set high aspirations for the future and to achieve those
aspirations.” So, Casey Self, the Board of Directors, the
Executive Office, and the rest of the leadership team are
going to be working together to advance the field of academic
advising and to better serve you so that you can better
serve your students. First, the Board is going to continue
our work on building a solid infrastructure for the organization,
by continuing to formulate policies and by designing concrete
goals for fulfilling the strategic plan we recently passed.
We made excellent progress toward this goal at our Board
meeting after the Conference. We adopted 13 new policies
and established a new Board Policy Subcommittee to be chaired
by Board member Phil Christman to further
consider 33 more policies for Board approval. Second, as
part of the strategic plan, I believe that we need to focus
on advancing the scholarship and research agenda on academic
advising and measuring the impact we are having on our students
and our institutions. Third, we must continue to proactively
replenish our leadership ranks by involving more of you
in the organization’s leadership structure, and we must
ensure that that we have representation from our entire
and diverse constituency. I will keep you updated on our
progress through this column throughout the year. In order
to accomplish these goals, we need your support and your
involvement. There will be a member of the Board of Directors
at every Regional Conference this spring, and I personally
plan to attend 6 of the Regional Conferences myself. We
want and need to hear your input. Please don’t hesitate
to contact me or any of the Board members if you have a
need that you think NACADA can fulfill.
What
a wonderful way to spend the first week of your new job
– with over 3,000 of your best friends in the wonderful
city of Baltimore ! The 31st Annual Conference of the National
Academic Advising Association was clearly a first
in so many ways – my first in
the role as Executive Director, the celebration of the superb
and memorable leadership of our first
Emeritus Executive Director Roberta “Bobbie”
Flaherty, the introduction of our first
Charter Class of Emerging Leaders and Mentors,
the first time our NACADA chorus opened
our Conference, and our first Conference
overseen by a Pirate!
However,
the Conference was also steeped in tradition: nearly all
of our Past Presidents on stage to acknowledge the tremendous
work of Bobbie Flaherty over the past 17 years; as always
a phenomenal conference planning team led this year by Stacy
Woycheck; thought-provoking, powerful, and informative
keynote speakers like Patrick Terrenzini
and Sharon Fries-Britt; an outstanding
set of preconference workshops, concurrent sessions and
panel discussions; and an Executive Office team led by Nancy
Barnes and Rhonda Baker
dedicated to making this year’s conference immensely
successful for each participant in attendance! As our President
Jennifer Bloom says in her column, we
are building on our past successes and traditions as we
set high expectations for the future of our Association.
As
you settle back into your routine and the rush of registration
on many of your campuses, please take time to begin now
to plan for the variety of NACADA events you can take part
in for the rest of the year. I encourage you to utilize
our successful Webinar
series as a means to provide campus-wide professional
development for your institution - the next Webinar is on
the very exciting topic On
the Horizon: The Future of Academic Advising and Technologyon December 12, 2007. In
addition, in February 2008 in beautiful San Diego, California,
we will hold our annual Academic
Advising Administrators’ Institute and our
Assessment
of Academic Advising Institute, as well as
our National
Seminar this year entitled Advising
by Design: Planning the Future of Academic Advising on Your
Campus.
We are excited to announce that this year’s Administrators’
Institute has a new track focused specifically at experienced
administrators who have campus-wide responsibilities for
advising. Last, our ten excellent Region
Conferences will begin in March. These Region
Conferences are a wonderful opportunity to network with
professionals in your Region. I encourage you to not only
attend your Region Conference, but to also to submit a proposal
to present there.
I
also encourage you to continue to explore the variety of
publications
and CDs we have available for you as grow in
the profession and work to provide quality material to your
colleagues on your campuses. The quality of our monographs,
the NACADA
Journal, Academic
Advising Today and Clearinghouse
of Academic Advising Resourcesarticles
are truly without compare in higher education. I also urge
you to take advantage of these publication opportunities
for your own research and growth!
I
am honored and excited to take on the new responsibility
as Executive Director for our Association. As we continue
to grow, reaching 10,000 members in the next year, I am
committed to work hard to be sure that we continue to have
the open, inclusive, and welcoming culture that NACADA is
recognized for. Our strength must continue to be that our
new members and professionals to the Association are welcomed
and mentored by our seasoned members and professionals.
I also am committed to increasing the diversity of our membership
and leadership and feel strongly that our Emerging
Leader Program is a wonderful step forward
to meeting that goal. And, last, I am committed to working
with our leadership and our superb Executive Office staff
to ensure that we are offering the best and most comprehensive
services and events possible in as many delivery mediums
as we can.
The
title of Bobbie’s last column as Executive Director was
”We’ve
Come a Long Way, Baby! It’s Been a Wonderful Journey!”
I agree we have and it
has been! But We Have a Long
Way to Go and Our Journey Will Be New and Exciting!
I look forward to walking side-by-side with each of you
on this journey!
Over
3100
colleagues came to Baltimore October 18-21 to share
information on current advising topics. To paraphrase one
participant: “Thanks
for putting on a spectacular conference. As a newbie
to NACADA, and a relatively new professional in Student
Affairs, I appreciated the breadth and depth provided in
the sessions; and especially enjoyed the welcoming NACADA
veterans that made me feel at home."
It
was announced during the Opening General Session that Charlie
Nutt will succeed Roberta “Bobbie” Flaherty
as Executive Director of the Association. Congratulations,
Charlie! Opening
keynote speaker Patrick Terenzi (co-author
of the two-volume series How College Affects Students)
discussed From Myopia to
Systemic Thinking.
During
the second General Session, outgoing NACADA President Susan
Campbell passed the gavel to incoming President
Jennifer Bloom.. Sharon Fries-Britte
gave the second plenary address.
Retiring
Executive Director, Roberta “Bobbie” Flaherty,
was honored with a plaque and other items.
The 2007 NACADA
Award recipients were honored at a special Awards
Ceremony and Reception. Pictures of all recipients
will soon be available on the Awards
Website.
After
Conference hours, attendees enjoyed the numerous nearby
dining and entertainment opportunities. Congratulations
to the Conference Committee: Stacy Woycheck
(Chair), Bill Elliott, Karen Lewis Law, Susan Fread,
Bruce Norris, Karen Archambault, Paulette Lail Kashiri,
Bethany Spore, Paula Ashby, and Kathie
Sindt – along with
Conference Director Nancy Barnes –
for a job well done!
And
thanks to “Pirate Bill” for providing for the photo ops!
We
look forward to seeing everyone next year in CHICAGO!
ADVISING
ISSUES
In
the following articles, advisors from Kansas State University,
the University of South Carolina Aiken, and the University
of Notre Dame share their perspectives on the "Hot
Topic" of technology usage in advising.
Digital
Native or Digital Immigrant, Which Language Do You Speak?
Brad
Cunningham,
Kansas State University
There
is no question that students have changed over the past
decade. Every generation uses different slang and has new
fashions, but the differences in today’s students go deeper.
Today’s students use technologies to explore their world
in entirely new ways. With these new technologies they speak
an entirely different language, one they expect us to understand.
In his article Digital Natives, Digital Immigrants,
Marc Prensky (2001) presents two new terms that can
be used to describe both ourselves and the students we advise.
The
first concept Prensky describes is the Digital Native.
The current generation of college students is the first
to grow up immersed in technology. They have always had
the Internet, laptops, cell phones with text messaging,
AIM, Facebook™ or MySpace™, PlayStations™,
digital cameras, DVD players, blogs, and any other number
of digital technologies that allow them to instantly capture
or communicate with their world. They use these tools as
extensions of their bodies and minds, fluidly incorporating
them into their daily routines (Prensky 2005). They have
learned the language of technology as they communicate instantly
with their peers. These students, like all natives, adapt
quickly to changes in their environment and look for new
ways to incorporate the latest technology into their fast-paced
lives.
On
the other hand is the Digital Immigrant.
The Digital Immigrant is the latecomer in the technology
revolution and as with any immigrant, there is a certain
“accent” that is readily apparent to the native speakers.
Examples of this “accent” are things like calling and asking
if a recipient received the email that was just sent, typing
out text messages with full words rather than the standard
abbreviations (OMG ur my bff!), or going to the library
before searching the Internet. Digital Immigrants still
try to work around or second guess technology; Digital Natives
know no other way. It is important that we understand the
differences between ourselves as Immigrants and our students
as Natives. When we teach and advise our students using
a language different from their own, we shouldn’t wonder
why they aren’t listening!
One
major difference between Natives and Immigrants is the way
we process information. Natives retrieve information and
communicate with their peers very quickly (Prensky, 2001).
Text messaging has become a primary form of communication
because messages can be sent and received quickly in situations
where a phone call can not be taken. Whether students are
in lecture, at work, or out with friends, a text message
can be sent with little disruption. Through texting, Facebook,
and use of the Internet as a search tool, students access
information right now, sift through what they need, and
ignore the rest. Why should students go to the library when
they can Google™ their topic and have hundreds of articles
at their fingertips? Why call friends when their Facebook
pages will tell them where they are and what they
are planning to do tonight? Just a few seconds and they
know everything they need to about their social networks.
Another
major difference between Immigrants and Natives is a sense
of identity (DigitalNative.org, 2007). To Digital Immigrants,
a cell phone, email, or the Internet is just a tool that
can be used to reach someone or set up a “real” face-to-face
meeting. Digital Natives look at the same technologies and
see an extension of who they are. Each method of communication
allows the Native to harness a different set of capabilities
and skills when communicating with others. Texting may be
better for communicating one idea, while Facebook
might be better for the next thing. Regardless of which
medium is used, they are part of who the Native is, not
just a separate tool that can be used to create a “real”
meeting. Digital communication is just as real to a Native
as the face-to-face meetings are to an Immigrant.
Our
students look to us to incorporate these new technologies
into our advising practice. Students increasingly want to
contact us via email, text messaging, and instant messaging
rather than meet with us in our offices. We may not think
that the same level of interaction and connection can be
achieved in digital advising, but that is our “accent” showing.
We must remember that students feel that a digital meeting
is just as real as an office meeting, and they take away
the same meaning and feeling as from an office meeting.
If we only offer services in ways in which we are comfortable,
then students may never feel that we are meeting them at
their level. How can we practice developmental advising
if we will not expand our comfort zones? Are we helping
students when we force them to meet us on our terms? Or
are we holding them back?
How
do we bridge the gap between Natives and Immigrants? There
are some strategies that we can employ that will help us
reach our Native students:
Expand
our comfort zones to meet students where they are.
Listen
to what students tell us about technology; work with them
and value their knowledge.
Place
importance on how we communicate over
what we communicate. Students actively
multi-task to hold their interest in the material we present.
As one student said “there‘s so much difference between
how teachers think and how students think” (Prensky, 2007).
Decide
with students, not for
them (Prensky, 2005). Students today have a whole new
set of needs and require an entirely new approach in terms
of advising. We learn their language so we can help them
make sound decisions.
Allow
Natives to teach and learn from each other. They often
aren’t given the chance to do so because Immigrants view
themselves as the experts.
Natives
do not see memorizing information as an education. Instead
they define an education as the ability to know where information
can be found and how to retrieve it (Prensky, July 2007).
With instant gratification avenues such as YouTube™, IM,
chat rooms, and social networking sites and WiFi hand-held
PDA’s with instant Internet access, why should students
memorize when they can browse? Immigrants should be willing
to teach natives how to find the important information and
put less emphasis on forcing the students to learn exact
information.
Finally,
Natives know that we are not as comfortable or familiar
with technology as they are and do not expect us to keep
up with them. They do expect us to know what they are referring
to and be willing to incorporate some of the new technologies
in our advising. They want to share the volumes of information
they have about technology if we will just listen. They
know that they may need to speak slowly, but they are learning
our “accent” as we are learning theirs.
Podcasting:
Helping Advisors Get Connected to the “Net Gen”
Sarah
Keeling
and Stephanie M. Foote, University of South
Carolina Aiken
Introduction
Communicating
essential and often timely information to students can be
a daunting daily task for academic advisors. Although today’s
students are often considered more “connected” to technology
than previous generations, this connectivity can present
a new obstacle: competing to get students’ attention.
Howe
and Strauss (2003) discussed this current generation of
college students in their book, Millennials go to College.
Students of the millennial generation, or “Net Gen,” are
key players in a technological surge. “Millennials will
gravitate easily toward – even insist upon – information
technologies that simplify and streamline their educational
experience” (Howe & Strauss, 2003, p. 127).
As
technology becomes more dynamic, moving from email to MySpace/Facebook
and beyond, advisors may find themselves searching
for ways to reach their advisees. Podcasting is just one
of many tools advisors can and should consider using.
What
is Podcasting?
Wikipedia
(2007) defined podcasting as a method of distributing multimedia
files via the Internet for playback on mobile devices and
personal computers; the term comes from combining the words
“pod” (portable on demand) and “broadcasting.” Podcasts
can be accessed with a personal computer or any portable
music player. According to Lum (2006), “national studies
show that more than 80 percent of college students own at
least one device that can download and play recordings”
(p. 4). Carrie Windham’s 2007 article, “Confessions of a
Podcast Junkie,” further indicated the popularity of mobile
music devices and said that in 2006 these devices were the
most popular items on college campuses.
Although
podcasts can be downloaded on mobile music devices, students
can also access podcasts on their personal computers, in
campus computer labs, or on virtually any computer that
is connected to the Internet. The vast opportunities to
access podcasts can make this technology appealing to advisors,
faculty, and campus administrators. Another important aspect
of podcasting is that students can often “subscribe” to
podcasts and receive updated versions of the podcast when
new information is available. The subscription option also
makes it possible to produce a series of podcasts connected
to a particular topic and make all of those available to
students who wish to subscribe.
Types
of podcasts range from a simple recording – a person or
a few people talking about a specific topic – to enhanced
podcasting featuring pictures, Web links, and/or slide shows.
Video clips can also be added to podcasts to create a “vodcast.”
Why
Podcasting?
Very
simply, podcasting can help advisors maximize the impact
they have on campus by reaching a potentially larger audience
through a more innovative medium. Advisors can not only
reach more students through podcasting, they can often do
so with scarce resources. Simple podcasts require little
more than a microphone and recording software, and there
are many online resources to help advisors learn the basic
steps to develop and upload podcasts.
Recently
many campuses have begun to draw on what they know about
the “Net” generation’s interest in technology and have found
ways to incorporate myriad technologies into pedagogy. In
“Top Ten Teaching and Learning Issues, 2007,” John Campbell
and Diana Olbinger described what they referred to as the
current generation’s expectations regarding technology:
“…they expect it to be integral to their lives and to serve
them, including in education” (p. 18).
While
various technologies are often grouped together, not all
are equal. For example, unlike email, which is often passive
and solitary, podcasting usually provides some level of
interaction. McNeely (2005) confirmed that interactivity
is a learning characteristic associated with today’s students.
The versatility of podcasting may also appeal to students
with various learning styles and may be used to reinforce
instruction and knowledge (Brown, 2006). Further, Brown
stated that the novelty of podcasts appeals to both students
and administrators.
How
Can Advisors Use Podcasts?
Advisors
can and are using podcasts in a variety of ways. One way
advisors can begin using podcasting technology is to convert
workshops to podcasts, either by uploading audio files (procured
as the workshops are presented) or by adding slides or video
clips to the audio to create enhanced podcasts or vodcasts.
The usefulness of podcasts is not limited to communicating
information to students; podcasting also presents professional
development and training opportunities for advisors. Podcasts
can be created to train advisors and made available for
them to access on Web sites or in Web portals.
Conclusion
Today’s
advisees are utilizing “technology to elevate the community”
(Howe & Strauss, 2003, p. 21). Their community is your
college campus. Podcasts are not meant to replace face-to-face
interactions between advisor and advisee, but are a means
of reaching out to the students in ways that are attractive
to them. Podcasting, like other forms of technology, will
likely grow and change, but for advisors who are willing
to learn, podcasting can present limitless opportunities.
Campbell,
J. P., Oblinger, D. G., & Colleagues. (2007). Top-ten
teaching and learning issues, 2007. Educause Quarterly,
30 (3), 15-22.
Howe,
N., & Strauss, W. (2003). Millennials
go to college. Washington, DC: American Association
of Collegiate Registrars and Admissions Officers and LifeCourse
Associates.
Lum,
L. (2006, March 9). The power of podcasting.
Diverse Issues in Higher Education, 23
(2), 32. (ERIC Document Reproduction Service No.
EJ763137). Retrieved August 23, 2007, from ERIC database.
McNeely,
B. (2005). Using technology as a learning tool, not just
the cool new thing (chap. 4). In D. G.
Windham,
C. (May/June 2007). Confessions of a podcast junkie. Educause
Review, 42 (3), 52-65.
Leaving
the “Hey" Behind: Advising Communication Etiquette
Marisa
Gift, University
of Notre Dame
“Hey!”
“What’s
up?”
“O
dang.”
These
statements sound like they should be shouted across a high
school parking lot. However, these are just a few of the
ways I, an academic advisor, have been greeted in advisee
e-mails. Of course, many students also skip a greeting altogether
and launch immediately into their questions or requests.
Over the last five years, I have noticed a rapid decline
in the communication etiquette of students, especially when
it comes to e-mail communication. It often seems that today’s
text-sending, iPod™-wielding college generation has forgotten
that there are real, live people on the other end of their
e-mail exchanges. Although e-mail etiquette problems often
are lamented at staff meetings, the issue is discussed much
less in print.
Most
colleges and universities offer students the opportunity
to take public speaking and composition courses; many require
coursework in these areas. Yet, there is not a similar emphasis
on basic, everyday communication skills such as e-mail etiquette.
While formal classes addressing everyday communication skills
might not be on the near horizon, academic advisors can
make an immediate and important contribution to improving
students’ communication etiquette. Below are three simple
ways advisors can lead this effort.
First,
advisors must identify the rules; they must give advisees
basic guidelines regarding proper e-mail etiquette. These
guidelines may seem common sense, but that does not mean
that they are always followed. Reminding students early
of these guidelines will cause them to think twice when
writing e-mails to faculty and staff in the future. Advisors
should emphasize to students that they are free to address
their friends in whatever way they please; however, students
should take a more cautious, professional tone when addressing
faculty and staff in e-mails. A university official should
be treated with the same respect in an e-mail that the student
would give in a face-to-face encounter. Here are several
examples of “common sense” e-mail guidelines:
Include
a subject line that clues the reader into the subject
of an e-mail.
Begin
with an appropriate salutation including the person’s
name (“Dear Mrs. Smith” or “Hello Dr. Johnson”). Starting
with “Hey” is inappropriate.
Include an adequate amount
of background information. Even if the topic of a message
has been addressed before, do not assume that the reader
remembers the details. Give him or her a quick refresher
at the beginning of the message.
Use
proper grammar, spelling, punctuation and capitalization.
Do
not compose messages in all uppercase or all lowercase
text.
Minimize
(or preferably, eliminate) your use of emoticons and abbreviations.
Do
not use text-message acronyms (“can u meet w me @12?”).
Proofread
the message before you send to catch mistakes.
Double
check the tone of your e-mail.
Respond
in a timely manner: less than 24 hours is best.
Second,
advisors must enforce the guidelines. In other words, an
advisor must not hesitate to “call out” a student when the
student sends an improper e-mail. For example, advisors
should let students know when their e-mails look like text
messages due to a lack of capitalization and/or punctuation.
Advisors are doing a disservice to students if they respond
to advisees’ poorly-written e-mails without acknowledging
their lack of etiquette. Doing this sends the message that
a student’s etiquette was appropriate, and therefore, suitable
for future use. The way students address advisors, faculty
members and staff now will most likely translate into how
they address their employers in the future.
Finally,
advisors must follow the same rules of proper communication
etiquette; it is not enough for us to read and enforce the
rules. In the hectic world of academic advising, it is easy
for advisors to hit “send” on e-mails without a second glance.
However, it is essential that advisors follow the guidelines
listed above if they expect their students to do the same.
Proper communication etiquette will bolster the credibility
and professionalism of the daily contacts advisors have
with their students. Furthermore, students will realize
that their advisors were not just giving lip service to
communication etiquette when they explained the guidelines.
If advisors lead the way, students might just follow. Adherence
to communication etiquette guidelines should help students
leave the “Hey!” in the parking lot.
On
the Horizon: The Future of Academic Advising and Technology
Live
Internet Webinar Broadcast
Wednesday,
December 12, 2007
Join
us for our most daring online adventure to date, when Karen
Thurmond (The University of Memphis), George
Steele (The Ohio Learning Network), Arthur
Esposito (Virginia Commonwealth University), Joline
Vanderwal (Regent University), Wes Lipschultz
(Penn State University), and Clay Schwenn
and Kurt Xyst (University of
Washington) take us "where no NACADA Webinar has gone
before!" Along with telling us about some of
the exciting technology-related innovations they are using
on their campuses to engage advisees, our Presenters will
be giving us the opportunity to experience what happens
when we use "streaming video" in this medium,
showing us how they use "flash" technology, and
explaining what we can learn from the 2007 Horizon Report.
Registration
deadline is December 4,
so don't miss your chance! Learn
more and REGISTER
now to secure your participation!
Did
you miss some of the season's earlier broadcasts?
It's not too late to benefit from 2007-08
Webinar Series package savings and receive
CD recordings of our first three events!
Even if you missed the earlier live broadcasts, you can
still register for the remaining 2007-08 Webinars and enjoy
significant savings PLUS receive CDs of all 11
Webinars! Enjoy live presentations and add to your
professional development library by including the CD recordings
of Webinar broadcasts presented by experts in the academic
advising field. Discover how to SAVE on all remaining Webinars or for the five-Webinar
package.
Applying
the Concepts of Universal Design for Learning to Advising
Robert
L. Hurt, California
State Polytechnic University, Pomona
Today’s
college students are the most diverse advisors have ever
encountered; with that diversity comes the need to design
advising experiences to meet certain fundamental goals while
simultaneously ensuring that advising materials, delivery
methods and interpersonal communication are accessible and
meaningful to each student. Universal Design for Learning
(UDL) offers advisors a framework for designing and delivering
high-quality advising to students with varying backgrounds
and learning styles. This article will first lay out some
background about UDL, then focus on applying its principles
in advising contexts.
UDL
Background
UDL
grew out of the broader architectural concept of universal
design. The basic idea of universal design is straightforward:
built environments should be usable by all people without
the need for after-the-fact additions (Burgstahler, 2005).
For example, rather than adding on accommodations for the
disabled to an office building, the principles of universal
design would advocate designing features into the office
building to make it accessible from the start. As a result,
the building would have maximum functionality for everyone
and still be aesthetically pleasing and cost effective.
At
its core, universal design is built around seven fundamental
principles (Connell et al., 1997):
Equitable
use. The design
is useful and marketable to people with diverse abilities.
Flexibility
in use. The
design accommodates a wide range of individual preferences
and abilities.
Simple
and intuitive.
Use of the design is easy to understand, regardless of
the user’s experience, knowledge, language skills, or
current concentration level.
Perceptible
information.
The design communicates necessary information effectively
to the user, regardless of ambient conditions or the user’s
sensory abilities.
Tolerance
for error.
The design minimizes hazards and the adverse consequences
of accidental or unintended actions.
Low
physical effort.
The design can be used efficiently and comfortably and
with a minimum of fatigue.
Size
and space for approach and use.
Appropriate size and space is provided for approach, reach,
manipulation, and use regardless of user’s body size,
posture, or mobility.
The
concepts of universal design can also be applied to the
design, delivery and assessment of instructional materials
in higher education. Izzo (2007) stated:
Universal
design is an approach to designing course instruction,
materials, and content to benefit people of all learning
styles without adaptation or retrofitting. Universal design
provides equal access to learning, not simply equal access
to information. Universal design allows the student to
control the method of accessing information while the
teacher monitors the learning process and initiates any
beneficial methods.
Universal
design for learning (UDL) is not about watering down curricula
or expected student outcomes; students should still be challenged
to think critically and master basic principles in their
learning process. UDL is about breaking down barriers to
student learning, making materials more accessible to all
students.
Drawing
on Seven Principles for Good Practice in Undergraduate
Education (Chickering and Gamson, 1991) and the ideas
for universal design noted above, Izzo (2007) offered the
following basic principles for UDL:
Identify
the essential course content.
Clearly
express the essential content and any feedback given to
the student.
Integrate
natural supports for learning (i.e. using resources already
found in the environment, such as a study buddy).
Use
a variety of instructional methods when presenting material.
Allow
for multiple methods of demonstrating understanding of
essential course content.
Use
technology to increase accessibility.
Invite
students to meet/contact the course instructor with any
questions/concerns.
Since,
at its core, advising is a form of teaching, the principles
of UDL can also be applied to advising contexts.
UDL
and Advising
With
respect to UDL and advising, Burgstahler (2006) stated:
Make
sure everyone feels welcome, can get to the facility and
maneuver within it, is able to access printed materials
and electronic resources, and can
participate in events and other activities. Train staff
to support people with disabilities, respond to specific
requests for accommodations in a timely manner, and know
whom they can contact if they have disability-related
questions.
Here
are some simple, yet effective, ways to promote the principles
of UDL in advising:
Provide
adequate physical space in advising offices for movement
and maneuvering. Offices and rooms that look “uncrowded”
are more inviting, in addition to being more accessible
to everyone.
Deliver
advising information in a variety of ways: printed material,
PowerPoint presentations, videos and via the Internet.
Thus, students with diverse learning styles can choose
their preferred method for accessing advising information.
In
preparing printed materials, use built-in “styles” to
differentiate headings from text. Screen readers (software
that converts printed material into spoken words) can
then provide a list of main headings as a search tool,
rather than reading an entire document to find one specific
piece of information.
Also
for printed materials, use common fonts without embellishments
to improve readability. For example, Arial text is much
plainer than Times New Roman.
Differentiate
material based on position or shape, not on color. For
example, in a sheet that lists students’ degree requirements,
place all general education requirements on the right
side of the page rather than printing them in blue text.
While color distinctions may be visually appealing, they
are not accessible to students with certain visual disabilities
(such as color blindness).
Allow
students to demonstrate their learning in a variety of
ways. For example, some students may want to explain aloud
the process for calculating a grade point average. Others
may prefer to write down a series of steps; still others
may demonstrate their mastery by preparing a computerized
spreadsheet.
Those
six ideas are just a beginning for applying UDL principles
to advising. Advisors can dialogue amongst themselves and
with students and other stakeholders, then apply their own
sense of creativity to create advising environments that
welcome and promote success for everyone.
Burgstahler,
S. (2005). Universal design: Principles, process and
applications . Seattle, WA: University of Washington.
Retrieved August 8, 2007 from www.washington.edu/doit/Brochures/Programs/ud.html.
We
are pleased to announce that Kansas State University now
offers both a Graduate
Certificate in Academic Advising in Higher Education and
a Master of Science
in Academic Advising Degree in partnership
with NACADA. Both academic advising graduate programs
provide an opportunity for faculty, full-time academic advisors,
and administrators to gain an understanding of myriad issues
and skills needed to deliver effective academic advising
at the post-secondary level of education. These programs
are designed for:
advisors
and administrators who desire more formal education related
to academic advising
faculty
seeking advising knowledge beyond their discipline
graduate
students anticipating academic advising roles in higher
education
persons
interested in working directly with student-athletes
Jodi
Malmgren, Study
Abroad Advising Interest Group Chair
The
NACADA Core Values challenge advisors to “help students
establish realistic goals and objectives and encourage them
to be responsible for their own progress and success” (NACADA,
2004). As advisors, we know that helping students to set
goals and to monitor their progress assists them with achieving
their desired educational outcomes.
Anastasia
Kitsantas (2004) highlighted strong correlations between
goal-setting and study abroad learning outcomes. Kitsantas
surveyed her students about three goals for study abroad
– enhanced cross-cultural skills, proficiency in the subject
matter, and socializing – and tested two subsequent learning
outcomes – cross cultural skill development and global understanding.
In her study, students who set one of the two academic goals
for their study abroad experience (rather than a purely
social goal) were more likely to develop cross-cultural
skills and gain deeper global understanding.
While
Kitsantas’ research was limited to just a few goals and
learning outcomes, her exciting results suggest two possible
lines of inquiry: what are desirable study abroad learning
outcomes and how might academic advisors encourage students
to set goals to achieve those outcomes?
Study
Abroad Learning Outcomes
How
might we define desirable learning outcomes for study abroad
participants? Categorizing learning outcomes into three
areas can help students determine realistic goals for their
study abroad. Categories and examples include:
Academic
Learning Outcomes
Discipline-specific
learning
Knowledge
of norms and cultures of another country and its educational
system
Language
proficiency
Field
research techniques
Career-related
knowledge or contacts developed through an internship
Ability
Learning Outcomes
Autonomy/self-direction
Confidence
Critical
thinking skills
Tolerance
for ambiguity
Flexibility
Attitudes/Awareness
Learning Outcomes
Intercultural
awareness and competence
Awareness
of global issues
Ability
to evaluate competing perspectives on global issues
Interest
in community service/involvement
Appreciation
of difference
Awareness
of one’s own values and culture
New perspective on the U.S.
and its role in the world
Goal-setting
with Advisees
What
questions might an advisor ask to assist students to set
goals to achieve those learning outcomes? What kinds of
experiences might an advisee seek out when choosing a study
abroad program to reach these objectives?
Academic
Learning Outcomes
Advisor
Questions
Student
experiences
Inquire
whether students
are choosing courses that duplicate what is offered
on campus, or if they may choose courses that complement
the on-campus curriculum.
The
advisee might enroll in a course abroad that takes
advantage of local experts or that exposes students
to a new perspective on their discipline of study.
Encourage
students to make a “language pledge” to speak the
host country language whenever possible.
The
student could choose a program that allows students
to live with a host family to improve language proficiency.
Ask
if advisees have considered doing an internship or
field-based learning experience.
An
advisee might consider programs that offer out-of-classroom
experience and make a point to follow up with individuals
they meet.
Ability
Learning Outcomes
Advisor
Questions
Student
experiences
Ask
students what strategies can be used to get to know
their host family or community. What steps will they
take to learn more about the culture prior to going
abroad and while living abroad?
The
student may wish to ask for recommendations about
what to read or what films to see to learn more about
the country of study and its culture.
Encourage
advisees to plan a “weekly challenge” that requires
them to gain a new skill, such as learning to grocery
shop or finding a library.
The
advisee will want to take time to explore the adopted
country and learn how to navigate the public transportation
system.
Ask
advisees how they will cope with a roommate or host
family member whose political beliefs differ radically
from their own.
A
student could try new foods and ask about local ingredients
and food preparation.
Attitudes/Awareness
Learning Outcomes
Advisor
Questions
Student
experiences
Ask
advisees to think critically about their own norms
and values and how those might differ from those in
their host culture.
Many
students choose to participate actively in the local
community through volunteer work, an internship, or
other activity.
Encourage
advisees to read newspaper accounts of local and global
issues while abroad and consider the political perspective
of the journalist or newspaper.
An
advisee could ask a professor for suggested reading
written by a local author on a topic the student knows
from an American perspective.
Share
experiences with encountering cultural differences;
note ways to navigate the unexpected.
Students
often seek out ways to meet locals of different age
groups and backgrounds and ask respectful questions
about their perspectives.
Advisors
often assist students with goal setting for study abroad,
e.g., deciding where to study and what courses to take while
abroad. Additionally, advisors should assist students with
deeper goal setting that may help achieve the learning outcomes
listed above. Although many of the outcomes above are expected
to be natural results of a study abroad experience, Kitsantas’
research suggests that goal setting plays an important role.
Advisors should challenge advisees to think deeply about
their goals for study abroad and how they might best achieve
those goals when they choose a program, while abroad, and
as they reflect upon their experiences when they return.
Kitsantas,
A. (2004). Studying abroad: The role of college students’
goals on the development of cross-cultural skills and global
Understanding. College Student Journal 38 (3)
441-452.
Imagine
a college or university in which students feel that no matter
which staff member, advisor, or professor they approach,
they have an equal chance of being assisted, nurtured or
challenged -- no matter the issue, no matter the question.
At this institution, the academic mission and the professional
commitment to student welfare meshes seamlessly and is embraced
by staff, faculty, and administrators. Here it is clear
that everyone shares in the responsibility of the institution’s
mission and reaps the involvement and engagement that results.
Imagine an institution where shared responsibilities means
academic and professional opportunities for students, staff,
and faculty exist in abundance.
Where
this description matches the institution’s mission, then
many students, including lesbian, gay, transgender and queer-identified
and allied (LGBTQA) students, receive the support and services
they need to thrive as students, individuals, and citizens.
If this is your campus, you know that shared goals and shared
efforts create a crucible from which a different educational
experience is possible for all students, including those
who, on other campuses, might be the least involved and
engaged.
On
these inclusive campuses, the following is true:
Advisors
are committed
to ongoing diversity and educational programming that
expands their comfort zones, challenges their stereotypes,
encourages advocacy, and rewards cultural competency.
Advisors are up-to-date on the histories of different
campus populations and move fluidly in the nuances of
those communities as they work with different students.
Advisors frequently refer interested students to majors
and programs that appeal to diverse populations and advocate
for students when their life-experiences are not given
voice in curricular development.
Advising
offices and administrators
support the integration of educational research into daily
“best practices” and reward advisors who stretch themselves
by implementing innovative programming. Electronic and
print materials represent advisors and the larger academic
community truthfully – a place where all students thrive
in a respectful and engaging atmosphere. Advising administrators
support Safe Zone programs, NACADA, and other professional
development opportunities, as well as campus programming
that benefits and nurtures advising professionals.
Institutional
leaders and decision-makers
advocate for mission, vision, and non-discrimination statements
that touch all members of the community such as students
living with disabilities, LGBTQA students, and underrepresented
minorities. The infrastructure of this campus supports
fair and equitable practice in health care and benefits
coverage. Individuals on this campus respond emphatically
to hate crimes and mobilize campus-wide in response to
their eruption. Leaders on this campus seek out and promote
“best practices” in all areas of community life in order
to better serve students, staff, and faculty.
But
what if this is not your campus?
How do you get there? How do you create the university or
college where you have always wanted to work? At the University
of Iowa, we are in the midst of reaccreditation and the
air is alive with the talk of “learning outcomes” and “measurable
goals.” Certainly, one of the many outcomes of the
reaccreditation process will be reflection and recommitment
to core values. As part of this process, our advising office
will face directives from central administration; directives
that will guide our next few years.
One
step that we have taken in our office to meet the university-wide
mandate is to create an Action Plan. The Action Plan encompasses
our goals and dreams but also makes “best practice” a daily
reality. An Action Plan is vital when goals are as complex
as improving understanding of diversity and culturally competent
practice. Action Plans account for short-term steps – Is
our office environment welcoming to different campus communities?
– to long-term practice – incorporating annual diversity
programming into the advisor development program.
In
February, NACADA will offer a Webinar that ties together
diversity programming on LGBTQA issues and the opportunity
to develop a concrete action plan for advisors and advising
offices. Casey Self, NACADA Vice-President,
and I will present an informative session for advisors and
administrators that not only dispels stereotypes and myths
about LGBTQA issues but offers tips for assessing current
strategies for working with this population. Participants
will be able to develop and submit an Action Plan for improving
their work with LGBTQA students.
Imagine
a campus where everyone understands that we share the larger
responsibility for being good stewards to our community.
Imagine a campus-wide understanding that in being knowledgeable,
informed, responsible, and resourceful, we can see the future
as one filled with opportunities. Ongoing programming, such
as the LGBTQA Webinar and programming offered year-round
at NACADA Regional and Annual Conferences, offers us an
opportunity to learn, to understand more about one another,
to connect, to share, and to become passionate about that
of which we knew nothing a moment earlier. NACADA President
Jennifer Bloom and Vice-President Casey
Self have written about “paying it forward” as
the theme they want to emphasize this year. In much the
same way, our responsibilities and service to our community
today will create amazing opportunities for all of us tomorrow.
We will, over time, create the campus where we have always
wanted to work.
Shared
Responsibilities: What Advisors and Administrators
Need to Know to Better Assist GLBTQA Students
Live
Internet Webinar Broadcast
Thursday,
February 7, 2008
Many
advisors and administrators are interested in knowing how
to better serve diverse populations, including lesbian,
gay, bisexual, transgender, queer and allied (LGBTQA) students
but don’t know how to assess their current efforts
and create an action plan for the future. In this Webinar,
Jennifer Joslin
(LGBTA Concerns Commission Chair) and Casey
Self (NACADA Vice-President
and former LGBTA Concerns Commissions Chair) discuss
how education, assessment and action are necessary to better
assist LGBTQA students on our campuses. Join Jennifer and
Casey for an informative session and learn about current
issues that LGBTQA students face, assess the current strategies
in your office and on your campus, and take steps to utilize
resources and better assist this student population. After
the Webinar, participants may submit their Action Plan to
the presenters for feedback and consultation. As advisors
and administrators, we have a shared responsibility to improve
the work that we are doing!
The
Impact of Policies and Environments upon Undecided Students
David
B. Spight, Undecided
and Exploratory Students Commission Chair
The
effect of institutional policies and campus environments
on advising undecided students is discussed within the Commission
on Undecided/Exploratory Students membership through listservs,
conference presentations, and informal conversations. Often
the focus of the discussion is how students are served and
how advisors deal with institutional policies and practices.
The impact that institutional policies and environments
can have upon our undecided students is considerable. As
Lewallen (1995) explains, “some institutions are extremely
supportive; others are indifferent or even nonsupportive.
These approaches appear to have the potential to profoundly
influence a student’s willingness to declare being undecided”
(p.28-29). This article briefly examines some of the literature
related to these topics.
College
and university policies and practices may be responsible
for some of the institutional pressures placed upon students.
Many institutions strongly encourage, or even require, students
to choose a major prior to or within their first year. Cuseo
(2005) argues that “such institutional practice may discourage
first-year students to remain undecided, while tacitly encourage
them to make hasty decisions in order to meet institutional
expectation that they should be ‘decided’ and housed in
an academic department” (p. 35). When institutions promote
early choices, they may place more importance upon organizational
concerns than on the development of undecided students.
Organizational change as a result of financial pressures
and challenges also impacts undecided students as they face
competing pressures to “join” particular majors as different
departments attempt to recruit the same students to increase
numbers. Or, equally concerning, students may be encouraged
not to change majors to keep numbers more financially acceptable
for departments. Titley and Titley (1980), however, believe
that the needs of the students are sacrificed in these situations.
Additionally,
college and university catalogs contribute to the institutional
pressures undecided students may face. Institutional information
distributed to students, Titley and Titley (1980) explain,
“inherently imply that from among the many curricular offerings
one ought to be able to make a choice” (p. 297). If academic
program course requirements are too inflexible to allow
and encourage exploration, students are forced to choose
early or graduate late. These strict course requirements,
Titley and Titley believe, can make students feel a sense
of failure.
Many
researchers contend that students need an environment that
supports exploration, testing, and investigation of potential
majors and/or careers. Most institutions, fortunately, offer
support and assistance to undecided students (Lewallen,
1995). As Kramer, Higley, and Olsen (1994) explain, “advisors,
academic administrators, and faculty can facilitate students’
academic progress by creating an institutional environment
that promotes student exploration” (p. 96). Support should
include assisting students with the development and implementation
of decision-making skills, determining academic and career
plans, and incorporating various related campus services
in the process. Gordon (1995) notes that administrators
should emphasize that “not declaring a major or career field
when entering college is acceptable and for some students
encouraged” (p. 50). Additionally, decided students should
be afforded the same assistance provided to undecided students.
As Berger (1967) claims, decided “students should be encouraged
to consider an early choice to be tested, confirmed, or
disconfirmed” (p. 888). Institutions must be intentional
and purposeful when reorganizing campus environments that
support and challenge students to examine, substantiate,
or reject initial choices.
Advisors
on some campuses may find it difficult to impact organizational
structures or institutional policies. However, we can influence
the environments in our own offices. Sometimes we focus
too much attention upon which organizational structure will
serve students best and forget that, regardless of structure,
we can provide the kind of service and support that our
uncertain and exploratory students need. Consider how we
can create a place where students, whether undecided or
decided, can examine, explore, or confirm potential majors.
Our active involvement in professional organizations, discussions
with colleagues, and participation in research and development
can provide additional resources that can impact our campus
policies and environments.
David
B. Spight
Transitional Advising Center
College of Natural Sciences
The University of Texas at Austin dspight@mail.utexas.edu
References:
Berger,
E.M. (1967). Vocational choices in college. Personnel
and Guidance Journal, 45, 888-894.
Cuseo,
J. (2005). “Decided,” “undecided,” and “in transition”:
Implications for academic advisement, career counseling
& student retention. In R.S. Feldman (Ed.). Improving
the first year of college: Research and practice. (pp.27-48).
Mahwah, NJ: Lawrence Erlbaum Associates, Publishers.
Gordon,
V.N. (1995). The undecided college student: An academic
and career advising challenge. (2nd ed.). Springfield,
IL: Thomas.
Kramer,
G.L., Higley, H.B., & Olsen, D. (1994). Changes in academic
major among undergraduate students. College and University,
69(2), 88-98.
Lewallen,
W.C. (1995). Students decided and undecided about career
choice: A comparison of college achievement and student
involvement. NACADA Journal, 15(1), 22-30.
Titley,
R.W., & Titley, B.S. (1980). Initial choice of college
major: Are only the “undecided” undecided? Journal of
College Student Personnel, 21 , 293-298.
Academic
Advising Consultants & Speakers Service
Does
your campus need to review or reorganize advising services?
NACADA’s AACSS has consultants who can provide a comprehensive
and in-depth evaluation and audit of the advising services
across your campus or advising unit.
Joseph
E. Murray, First-Generation
College Student Advising Interest Group Chair, Miami University
Hamilton Campus
Ila
Schauer, Prairie
View A&M University
Chris
Bennett Klefeker, Miami
University Hamilton Campus
As
we continue to study First Generation College Students,
we become increasingly aware of several subgroups within
this special population of students. We can identify adult
students with family and job responsibilities, those who
are among the first in their families to be born in this
country, and foster care alumni who are aging out of the
foster care system as three subgroups advisors can assist.
Each of these groups faces particular issues as they seek
a college education. A closer look at these students reveals
special needs that academic advisors must take into account
if they are to provide these students with the care they
require to succeed.
Adult
Students
Much
has been written about adult students who face special hurdles
while striving to get the education they need to better
their lives. Cook (2004) notes that the American Council
on Education report on low income students includes a profile
of low-income adult students and the challenges they face.
Often these adult college students must study after the
children are in bed and they themselves are tired from the
day. The combination of school and family adds a level of
stress seldom faced by traditional-aged students. Many adult
students work full-time and find that required courses may
not be offered at times compatible with their work schedules.
They often are faced with the decision to leave school,
enroll in online courses, or take a part-time job and borrow
money.
First
Generation Born in the Country
There
is a small body of literature that discusses the special
requirements of students whose parents immigrated to the
U.S. and Canada. There are obvious issues when the country’s
primary language is not spoken in the home and students
must move between two cultures. These issues can be compounded
when advisors apply theories of identity development in
college students to these students. Alessandra and Nelson
(2005) illuminate the challenges these students face in
constructing a sense of self while dealing with their parents’
attempt to incorporate the values, language and customs
of their home country. Therefore, these students may feel
some identity confusion as they try to fit in on the college
campus.
Conversely,
Alessandra and Nelson (2005) found that students who are
the children of immigrants scored higher on self-esteem
scales than students whose parents were born in the U.S.
Alessandra and Nelson speculated that the action of moving
from a familiar country to another culture requires high
self-esteem. Thus, these parents may demonstrate a high
resilience; their children’s ethnic pride may be a positive
rather than a negative factor on the college campus.
However,
Fry (2002) reports that while Latino students enroll in
college at a very high rate, they are far less likely to
graduate than students from any other ethnicity. Many Latino
students choose to attend part-time, attend two-year schools,
and attend at a later age than their peers. Thus, they face
powerful forces in their communities, their families and
their checkbooks. Fry points to a lack of support systems
and underfunded high schools as two possible reasons for
this low graduation rate.
Foster
care alumni
Foster
youth who “age out” of the foster care system are often
left out of the mix when it comes to college applications.
While the “system” possibly addresses their problems in
terms of money (and indeed scholarships are important),
readiness for college, a place to live, counseling, and
connections are all necessary for college success. Wolanin
(2005) noted that programs addressing independent living
support for foster children are serving only about half
of those eligible.
Burley
and Halpern (2001) suggest that only about half of foster
youth complete high school; thus the stage is set for low
college entrance rates even though as many as 70% of foster
youth want to go to college (Wolanin, 2005). These students
are fully aware that a college education is necessary for
their success, but often their secondary school experience
is a large deficit; their lack of knowledge regarding the
application, admission, and financial assistance for college
is a challenge many are unable to surmount (Wolanin, 2005).
Once
the fortunate few foster care alumni make it to a college
campus, they find themselves in unfamiliar territory. College
can be overwhelming for those not equipped with the independent
living skills necessary for college success. These students
do not know where to seek help and many are hesitant to
ask for it. Maturity issues, poverty, absence of support
systems, unfamiliarity with the procedures, and lack of
assistance from colleges—all add up to confusion and uncertainty
for these foster care alumni. Indeed, under 2% of these
young people receive a bachelor’s degree within a few years
of their emancipation (Casey Family, 2006).
What
can be done to help these students?
While
the issues raised in this article need more study, academic
advisors should be familiar with the programs that effectively
address the outlined problems. Outstanding examples are
the TRIO and McNair Scholars programs, which are federal
education programs designed to target students from disadvantaged
backgrounds and help support and motivate them to continue
their education. Hahs-Vaughn (2004) noted that first generation
students need to be connected to academic and social support
programs before they go to college; programs such as Upward
Bound work with these students even in elementary or secondary
school. Mentoring programs are vitally important for first
generation students and are especially valuable for the
aforementioned subgroups.
Community
colleges can serve a common starting point for these students.
More pro-active agreements between community colleges and
universities can be of great value to these students.
Conclusion
The
First Generation College Student Interest Group
continues to explore ways to advise and support
students; one way to do this is to study the issues which
affect them. This article has touched briefly on three subgroups
within this special population. Obviously each of these
groups merits their own research to explore not only their
needs but also the strengths they demonstrate.
Allesandria,
K. P. and Nelson, E. (Jan/Feb 2005). Identity development
and self-esteem of first-generation American college students:
An exploratory study. Journal of College Student Development.
Burley,
M and Halpern M. (2001). Educational Attainment of Foster
Youth : Achievement and Graduation Outcomes for Children
in State Care. Washington State Institute for Public Policy.
Retrieved November 2, 2007 from www.wsipp.wa.gov/rptfiles/FCEDReport.pdf
Casey
Family Programs. (2006). It’s my life: Postsecondary
education and training. Seattle, WA: Casey Family
Programs.
Cook,
B. with J.E. King, A.P. Carnevale and D.M. Desrochers. (Feb
2004). Low-Income Adults in Profile: Improving Lives Through
Higher Education. American Council on Education, Center
for Policy Analysis.
Fry,
R. ( September 5, 2002 ). Latinos in higher education: Many
enroll, too few graduate. Pew Hispanic Center .
Hahs-Vaughn,
D. (2004). The impact of parents’ education level on college
students: An analysis using the beginning postsecondary
students’ longitudinal study 1990-92/94. Journal of
College Student Development.
Wolanin,
T.R. (December 2005). Higher education opportunities for foster
youth: A primer for policymakers. The Institute for Higher
Education Policy.
Webinars
on Disk
Order
any combination of five or more and SAVE
$10 on each.
Lee
Kem,
Joe DeBella and William Koenecke,
Murray State University
The
CAS Standards for Academic Advising (2005) direct advisors
to “exhibit personal behaviors that promote a healthy lifestyle”
and “exhibit behaviors that advance a healthy campus and
community” (p.3). There are five major areas in which we
can be healthy role models.
Stress
Advising
is stressful! Registration, students experiencing academic
difficulty, advising, mentoring, and committees can add
up to high levels of stress. Depersonalization, isolation,
and insulation from others are common problems for advisors.
Ever increasing and fluctuating professional demands can
result in feelings of powerlessness leading to physical
and mental exhaustion. “Many advisors (and teachers) find
the demands of being a professional educator in today’s
schools difficult and at times stressful” (Wood, McCarthy,
2002). Eustress is a normal response to events, but high
levels of stress can be detrimental to well-being. Stress
involves the stressor, frequency and duration of the stressor,
and our response. “When the stress response occurs too frequently
or is long term, those stress hormones that were meant to
save your life actually harm you” (Colbert, 2007, p. 229).
“Events perceived as potential threats trigger the stress
response, a series of physiological changes that occur when
coping capacities are seriously challenged” (Wood &
McCarthy, 2002).
Stress
indicates an imbalance between demands and resources for
coping with them (Wood & McCarthy, 2002). Symptoms include
anxiety, frustration, lowered performance, and interpersonal
difficulties.
Stress
Management Steps
How
can we model dealing with stress? First, identify things
over which we do and do not have control. Kem (2006) lists
some ways to take control of the first area. Covey (2004)
lists three steps for gaining control of stress:
Be
proactive. Don’t wait for an external plan developed by
others! “…as human beings, we are responsible for our
own lives. Our behavior is a function of our decisions,
not our conditions” (Covey, 2004, p. 71). Advisors must
be proactive and accept responsibility for our behavior
and choices. Choices must be made based on principles
and values rather than on moods or circumstances.
“Begin with the end in mind”
Covey (2004) utilizes the principle that “all things are
created twice” (p. 99). First, it’s created in the mind
and then created physically. The future is shaped by creating
a mental vision to manage stress. Begin by developing
a personal mission statement or philosophy/creed. “…Focuses
on what you want to be (character) and do (contributions
and achievements) and on your values or principles upon
which being and doing are based” (Covey, 2004, p. 106).
“Do first things first”
(Covey, 2004). This is the practical fulfillment of steps
one and two. Decide to be in charge, create a mental vision
of the outcome and put the plan into action.
Physical
The
mission statement for physical health includes sleeping,
eating, and exercising. Adequate sleep, generally between
seven to nine hours each night, repairs the body and prepares
it for the day. The heart rate is slowed down, blood pressure
is decreased, and muscles relaxed (Meeks, 2007; Atkinson,
2007).
The
goal for healthy eating is to achieve a good ratio of body
fat. This reduces hypertension, high cholesterol, and high
triglycerides and elevates low HDL , decreases cholesterol,
and increases glucose tolerance (Wardlow, 2006). Healthy
eating means breakfast fit for a king/queen; lunch fit for
a prince/princess; and dinner fit for a pauper. Six small
meals each day is the best option. Appropriate meals include
fruit and vegetables with very little flour and sugar.
Exercise
is essential for a healthy body. Movement is the key in
three essential areas:
increased
cardio-respiratory endurance. Aerobic activities lower
heart rate, increase heart stroke volume, and increase
the oxygen-carrying capacity of the blood (Mood, Musker,
& Rink, 2003).
muscular strength and endurance,
achieved through resistance training using free weights
or weight machines. Benefits include increased muscle
mass, decreased fat mass, increased metabolism, increased
bone density, improved body image, self-esteem, self-confidence,
elevated moods, improved insulin effectiveness, and enhanced
weight loss/management (Hales, 2006).
flexibility - range of joint
motion. Leads to reduced stress/tension, relaxed muscles,
and improved posture/symmetry; prevents lower back pain,
muscle soreness, and helps prevent injuries (Anspaugh,
Hamrick, & Rosate, 2006).
No
time for the gym? Thirty minutes of exercise three times
a week using common items in the office or home will produce
equal benefits. In the office: sit up straight in a chair,
stand up, and sit back down in the chair several times,
repeating this process until the heart rate has increased.
Park at the far end of the parking lot and briskly walk
to the office. Many advisors exercise together by walking
before school, during their lunch time, and/or after work.
A fast-paced walk provides many health benefits and walking
together provides a support team.
Caution:
consult your physician prior to engaging in any exercise
program.
Mental
Good
mental health is attitude, attitude, and attitude! Our attitude
toward an event may cause stress. The pessimist looks for
difficulty in every opportunity, while the optimist looks
for the opportunity in every difficulty.
Remain
interested and curious. The famous quote attributed to Dorothy
Parker notes that “the cure for boredom is curiosity. There
is no cure for curiosity” (Lopez, 2007). To enhance life-long
mental functioning, continue to read, think, be curious
and open to new experiences. Mental well-being includes
accepting what cannot be changed and working on what can
be changed.
Acknowledge
that some things are beyond our control. For those areas
within our control, learn to say no! Refuse to take on too
many responsibilities and unnecessary activities. The essence
of time management is: “Organize and execute around priorities”
(Covey, 2004, p. 149).
Social/Emotional
Focusing
on the present moment can be “a potentially powerful antidote
to the common causes of daily stress” (Colbert, 2007, p.
234). Find something to enjoy in the present moment that
relates to what you are presently seeing, hearing, smelling,
or feeling. This minimizes frustration. The social component
of a support program, someone with whom to talk, is essential
for well being. Find a group that you feel comfortable talking
with and sharing common experiences (National Mental Health
Association, 2006).
Spiritual
Research
supports the concept that a spiritual connection (meditation,
reflection, contemplation and prayer) can result in lowered
levels of stress and illness. Studies have found that meditation
improves the immune system and helps ward off illnesses.
Be consistent and include time for this type of relaxation.
Conclusion
Advising
is an awesome responsibility and privilege in today’s educational
climate. To be a good role model, learn to reduce stress,
exercise regularly, eat properly, and think positively.
Advisors who have mens sana in corpore sano (a
healthy mind in a healthy body) will live longer, feel better,
and be more effective during their careers.
Meeks,
L., & Page, R. (2007). Comprehensive school health
education: Totally awesome strategies for teaching health.
(5th ed). New York, N : McGraw-Hill.
Mood,
D., Musker, F., & Rink, J. (2003). Sports and recreational
activities. (13th ed). New York, NY: McGraw-Hill.
National
Mental Health Association. (2006). Stress - Coping with
everyday problems. Retrieved September 19, 2007 from www1.nmha.org/infoctr/factsheets/41.cfm
Wardlow,
G. & Smith, A. (2006). Contemporary nutrition
(6th ed). New York, NY: McGraw-Hill.
Now
is the time to begin assembling your awards submission materials
for the 2008 NACADA Annual Awards Program.
Recognition at the national level can enhance the visibility
of quality academic advising on your campus as well as in
your state and region. There are several award categories,
including:
Outstanding
Advising Awards
Outstanding
New Advisor Awards
Outstanding
Institutional Advising Program Awards
Service to NACADA Award
Virginia
N. Gordon Award for Excellence in the Field of Advising
The
complete 2008 Awards Call for Nominations,
including submission guidelines and nomination forms, is
available online.
The deadline for the receipt of award nomination materials
is Monday, March 3, 2008.
Please note that an e-mail confirmation is always sent to
the nominator upon receipt of each submission. We recommend
that nomination materials be sent by a shipping service
for which delivery can be tracked. Be sure to contact NACADA
at nacada@ksu.edu if
you do not receive an e-mail confirming delivery of your
materials.
Minor
changes have been made to submission criteria is several
categories. Please be sure
to refer closely to the criteria and guidelines in the 2008
Awards Call before submitting final nomination materials.
Retiree
Recognition submissions are due June
2, 2007. An online submission form
for these recognitions is also available online.
VANTAGE
POINT
Academically
Advanced, Developmentally Ill-Equipped: Helping Young Advanced
Students Find Their Places
Danielle
Tisinger
and Julie Murphy, University of Minnesota-Twin
Cities
Colleges
and universities nationwide report increasing numbers of
students who arrive on campus with an abundance of college
credits already earned (Resiberg, 1998; Barry, 2004). There
are a variety of ways in which high school students accumulate
college credit, but no matter how the credits were earned,
our experience has taught us that these students will face
a number of challenges as they acclimate to the academe.
Advisors should know how they can help students overcome
these challenges.
How
Credits are Earned
Students
may earn credit by passing Advanced Placement or International
Baccalaureate exams. In 2006, President Bush pledged to
train 70,000 high school teachers to lead advanced-placement
courses in math and science (Bush, 2006); institutions
are likely to see an increase in the number of AP courses
completed during high school.
Increasingly,
students may complete college courses while in high school,
as many states have developed pre-college, credit bearing
programs. One example of such a program is Minnesota ’s
Post-Secondary Enrollment Options (PSEO) program, through
which 7,000 high school juniors and seniors earned college
credit in 2006. Students may register for full-time credit
loads while in the program, giving some an excess of 60
college credits before they graduate from high school.
Challenges
for Students
In
our work with PSEO students, we have observed that many
academically advanced students face developmental challenges:
Academically-advanced
students often do not make intentional choices about coursework
or potential majors, nor do they reflect upon their pre-college
experiences in such a way to help them navigate developmental
milestones in a healthy and purposeful way.
Students
who fulfill general requirements with pre-college credits
often choose advanced classes simply because they provide
a challenging way to fulfill high school requirements
or because they provide “free” college credit.
Academically-advanced
students sometimes have trouble meeting same-age peers
to whom they can relate, and many young students struggle
with issues of anxiety and perfectionism as they attempt
to compete with their older classmates before they are
developmentally ready.
Many
academically-advanced students have high ambitions of
pursing graduate or professional degrees, but are denied
admission immediately upon graduating college because
they lack the maturity and life experience that admission
boards value.
Students
who have received many of their pre-college credits through
an Advanced Placement or International Baccalaureate program
may not be prepared for the actual college classroom experience.
How
Advisors Can Help
Recognize
and name the challenges.
Administrators, faculty, advisors, parents and academically-advanced
students themselves are often unaware that arriving at college
with an abundance of credits can pose challenges. In fact,
these students are also identified as high-achievers who
do not need additional help, since they are academically
successful. Identify these students early and understand
that they may need help without realizing it. Advisors should
become aware of the struggles such students may face in
their institutions. Identification of potential challenges
to these students and early referral can help these students
cope with challenges.
Encourage
intentional career exploration.
Advisors can help students intentionally reflect
on what they have learned about disciplines and about themselves
in pre-college classes by asking open ended, probing questions.
Encourage students to participate in career workshops and
panels and to take career exploration courses.
Remind
students that education is not a race.
Encourage students to view their abundance of credits as
a chance to “buy time” for career and personal exploration
rather than putting them a “lap ahead” of their peers in
race to the graduation finish line. Encourage studying abroad,
joining a student group, or completing an internship to
gain hands-on experience in non-academic settings while
still working toward a degree.
Graduate
school is the new undergrad.
Some students believe that they can best explore their career
options in graduate programs. These students can be disappointed
that graduate programs are specialized; some struggle to
find a good career fit post-graduation. Help students identify
future plans before committing to more school out of fear
of the “real world”.
Involve
parents as allies.
Parents of academically-advanced students are often very
involved in students’ academic and personal lives beyond
high school graduation. Involve parents in developmentally-appropriate
ways; educate them about developmental milestones that their
students will face in college and how they can be allies
for their students.
Educate
yourself about mental health issues and perfectionism. Many
academically-advanced students face extreme pressure from
their families and/or themselves to move through their education
at an increased pace e.g., taking the maximum
number of credits allowed each semester. Anxiety disorders,
substance abuse, depression, and problems with perfectionism
can develop in these students. Advisors should be aware
of the basic indicators of mental health issues and be prepared
to refer students to mental health services on campus when
student issues are beyond their professional expertise.
Base
your work in theory. Advisors
should incorporate career development theories into their
every day work with students. For example, in her model
of career exploration, Molly Schaller (2005) explains that
students move through four important stages of exploration,
including random exploration, focused exploration, tentative
choices, and commitment. Advisors should help academically
advanced students progress through these stages at developmentally
appropriate times and encourage them to return to focused
exploration when they feel that their choice of major or
career does not fit.
Collaborate
with other campus services. Advisors
should help others on campus understand the challenges facing
academically-advanced students; collaborate with other student
affairs professionals to better assist students. Advisors
and other campus staff should continually evaluate college
policies and requirements (e.g., when should students
be required to declare a major).
Conclusion
The
college experience plays a fundamental role in a student’s
personal development. We believe that increased accessibility
to pre-college, credit-bearing options indicates that the
number of students who earn pre-college credits will continue
to grow. This continued growth will challenge higher education
institutions to find ways to meet the needs of these younger
college students. The most successful students will be those
whose college educations help them make intentional decisions
about their classes, majors, and careers in conjunction
with successful evolution through developmental stages.
Helkowski,
C. and Sheahan, M. (May-June 2004). Too sure too soon: When
choosing should wait. About Campus, 9 (2):
19-23.
Schaller,
M. A. (August 2005). Wandering and wondering: Traversing the
uneven terrain of the second college year. About Campus,
8 (3): 17-24.
NACADA
membership renewals due March 1, 2008
Your
support of nacada is appreciated!
Membership
renewal reminders will be sent by email in 2008.
Those
having memberships expiring on March 1, 2008 will receive
an email reminder in early January.
It
takes but one SPARK
to ignite the flame for an idea.
Does your campus have an unusual or exceptional process
or program that could spark an idea on another campus?
If so, tell us about it in 350 words
or less. Send your ' Sparkler
' to Leigh@ksu.edu.
In
this edition, we share SPARKLERS from Texas Tech
University, Virginia Tech, and Rutgers
University.
Rebecca
Daly Cofer
tells us that Texas Tech University wanted to offer specific
academic counseling and tutoring services to a population
historically overlooked in higher education, students with
disabilities. “While all campuses are required, by law,
to provide academic accommodations to students with disabilities,
our university wanted to provide additional services and
target an even more specific and very much prevalent portion
of this population,” Rebecca explains. In
the fall of 1999, Texas Tech created the TECHniques
Center, a fee-for-service academic enhancement
program for students with learning disabilities and Attention
Deficit/Hyperactivity Disorder; it is part of Student Disability
Services. The TECHniques Center began with a very small
group of approximately twenty students and two academic
counselors. Since then, it has increased in both its size
and the amount of services it offers. The TECHniques Center,
exactly eight years after its inception, has 125 students
and six counselors. Not included in these numbers are the
students put on a waiting list to become part of this program.
In addition to academic assistance with counselors, the
Center also provides assistive technology that is not available
to all students in the Student Disability Services Department.
“Often said to be the backbone of the program, though,”
Rebecca points out, “are the peer tutors that
are trained to work with students with learning differences.
The TECHniques Center is one of only a few in the nation
that works only with students with learning disabilities
and ADHD. Our counselors and staff provide specialized services
to this population with the goal to provide individualized
service and attention. While the Center certainly has more
students request admittance to its program, our department
wishes to keep its numbers small, with a ratio of twenty-five
students for every counselor.” The goal of the
program is not only to help students achieve success in
college, but also to achieve success beyond college, providing
a philosophy of self-advocacy. Counselors and tutors also
stress organization and time management skills so the students’
success continues beyond Texas Tech. Currently, the TECHniques
Center is acquiring additional space and cutting-edge technology
to facilitate the increasing number of students coming into
the program. For more information, contact Rebecca at rebecca.daly@ttu.edu.
Karen
Watson tells
us that at Virginia Tech the Math Emporium, “a 500 computer
mathematics lab, open 24/7, located two blocks off campus,
is where courses in geometry and calculus with trigonometry
or matrices are taught in a self-paced on-line learning
environment to a majority of VT students.” Karen,
from the College of Liberal Arts and Human Sciences, along
with colleagues in six colleges/units, collaborated to provide
more than two hundred students with the Math Empo Tempo,
an academic advising program – a panel of students
and professors who discuss with the students the “tempo”
and strategies that can be used to be successful in this
learning environment. “Academic advisors at VT,”
says Karen, “not always prepared to teach strategies
for completing these courses, know there are very few alternatives
to math at the Emporium.” Students are oriented to
the Emporium the first week of classes and then provided
tutoring and instructor assistance on the computer floor
for about 14 hours a day; professors lead information sessions
weekly. Watson and her colleagues provide the tempo program
two weeks into the semester after the students have had
time to experience the Emporium. Panel members are “peer
mentors” who talk about the strategies, such as time management,
that they used to overcome their struggles to learn math
at the Emporium. Also on the panel are faculty who teach
math at the Emporium and a math tutor and/or professional
from the Center for Academic Enrichment and Excellence (CAEE)
who advise students on course procedures and the tutoring
resources available both at the Emporium and CAEE. The panel
members stress that the key strategy is spending more than
an hour or two a week studying math, especially for those
students who say they can’t teach themselves math. They
contrast the time spent in the Emporium with the time students
spend attending class and completing homework for a classroom
based math course. Short cuts, such as skipping the learning
modules and using the practice quizzes to study for the
weekly quiz are discussed by the panel. CAEE professionals
also address the impact of negative self-talk, “I can’t
teach myself math,” on their academic success at the Emporium.
For more information, contact Karen at watsonk@vt.edu.
Julie
A. Traxler
of Rutgers University tells us that a key part of her advising
conversations with undecided students is a referral to major
departments. Julie says that she had long felt confident
in her ability to refer students effectively, but while
collecting data for her doctoral research, she discovered
that she may not be as effective as she had assumed. Julie
recalls, “I had seen Elizabeth for advising and referred
her to the Physics department to discuss the major. As part
of my interview study, I asked her about the conversation
I assumed had taken place; she blushed. ‘Maybe it was just
me,’ she said, ‘but I just feel uncomfortable [approaching
an advisor]… you don’t know what to ask, ‘cause you want
help, but you don’t know what kind of help you need’.” It
was an Aha! Moment for Julie. “I had been communicating
the who and where ,”
she says, “ but not the what
and why of the contact. And that lack
had hampered my ability to assist students in getting crucial
information.” Julie asked colleagues to help develop
a set of questions for undecided students to ask, and together
they created a Referral Card for advisors. This 4x6 card
has the advising office contact information and space to
write referral information on the front. Discussion prompts
are printed on the back:
Some
Suggested Questions for Major Advisors:
What
courses would you suggest I take to try out this major?
Are
there any prerequisites to declare the major?
What
are the required courses?
Does
this department offer special programs or opportunities
for its majors, like study abroad, internships, or research
experience?
How
does your major differ from other similar majors?
What
kinds of course assignments and types of testing are typical
for your courses?
Is
there a student club or organization associated with the
department?
What
types of careers do students in your major pursue?
What is your favorite thing
about
Julie
concludes, “I review the questions with students and
encourage them to write down additional questions that they
have. The card ensures that they leave my office with knowledge
about with whom and how to make contact, and more importantly,
a start to the conversation.” For more information,
contact Julie at traxler@rci.rutgers.edu.
2008
NACADA Leadership Election Information
In
early February 2008, the online voting system for the 2008
Leadership elections will become available to NACADA members.
Members will receive their login and password information
via e-mail at that time (this information will be mailed
only to those members without e-mail access). You are strongly
encouraged to participate in the election of your NACADA
Leadership by submitting your ballot electronically by the
deadline date specified in the voting information.
Listed
below are those leadership positions to be elected in 2008.
The newly elected leaders will take office in October 2008
immediately following the Annual Conference in Chicago,
Illinois. Election and voting information, including the
complete list of candidates and platform statements, can
be found online.
Each candidate’s platform statement and photo are linked
to her or his name on the candidate list for easy reference.
Before casting your votes, you
are strongly encouraged to review the platforms for all
candidates for each position. These platform statements
can also be accessed during voting by clicking on the links
provided in each section of the ballot next to the candidate's
name, which will open in a separate window for your convenience.
If
you have questions about the election in general or the
online voting system once it becomes available, contact
the NACADA Executive Office at nacada@ksu.edu
or call (785) 532-5717.
The
leadership positions being elected during the 2008 elections
include the following:
BOARD
OF DIRECTORS :
President (term — October 2008-October
2009)
Vice President (term — October 2008-October
2009)
Board of Directors (3 Positions, 3-year
term each — October 2008-October 2011)
REGION
CHAIRS (term — October 2008-October 2010):
Region 2—Mid-Atlantic [PA, NJ, VA, DE,
DC, MD]
Region 4—Southeast [GA, AL , MS, FL, Puerto
Rico ]
Region 6—North Central [ND, SD, MN, IA,
NE, Saskatchewan , Manitoba ]
Region 8—Northwest [MT, ID, OR, WA, AK,
British Columbia , Alberta ]
Region 10—Rocky Mountain [UT, WY, CO,
AZ, NM]
COMMISSION
CHAIRS (term — October 2008-October 2010):
The
following positions will be elected by those specific members
who will serve under these leaders.
DIVISION
REPRESENTATIVES :
Administrative Division
Representative* (elected, term — October 2008-October
2010)
Regional Division Representative**
(elected, term — October 2008-October 2010)
COMMITTEE
CHAIRS *** (term — October 2008-October 2010):
Membership
Research
*
Elected only by those Committee and
Advisory Board Chairs who will be serving under the leadership
of this individual.
**
Elected only by those Region Chairs
who will be serving under the leadership of this individual.
***
Elected only by the specific Committee
members who will be serving under the leadership of these
individuals.
NACADA
MEMBER EXPERTISE DATABASE
NACADA's
Member Expertise Database assists in the identification
of members willing to present, write, and consult in the
field of advising. It is utilized to identify members willing
and able to address specific content areas for NACADA Institutes,
Conferences, Seminars, Academic Advising Today,
Journal, Consultations, Clearinghouse,
and Media requests. Members are asked to self-identify and
submit information about themselves and their areas of advising
expertise to facilitate this process. Members can access
the submission forms and information online
and must complete and submit the form electronically.
Career
Services Corner
Dear
Members,
In
a recent conversation with an advising colleague, the question
of what makes a good job applicant arose. Those of us in
jobs that we love don’t often think about other people who
are less satisfied or have a desire to move on or upward
in their career. Therefore, we may not be aware when it
comes to knowing what the most-sought-after qualities and
skills are in today’s job market. There are hard skills
and soft skills to consider.
An
Internet search produced many sites with good information.
This article addresses what I found to be the most desirable
qualities for any job candidate, either someone just out
of college or with many years of experience. Many of these
skills and qualities have also been reported in the National
Association of Colleges and Employers (NACE) Job Outlook
2007 survey, which is available for purchase online.
Hard
Skills
Computer
skills – Demonstrable competence with multiple software
programs. A decade ago, having solid working knowledge of
common software programs topped the list of desired skills.
In today’s job market, it is assumed that a candidate knows
how to accomplish duties using a variety of programs.
Soft
Skills
The
soft qualities of an individual are not as easy
to discern in a prospective employee. These are the skills
that are, in today’s marketplace, more highly regarded and
desirable. They include individual characteristics that
are learned or adopted as a person matures. In no particular
order, they are:
Honesty/Integrity
Strong Work Ethic
Flexibility/Adaptability
High Attention to Details
Interpersonal Skills (relating
well to others)
Teamwork Skills (working
well with others)
Communication Skills (verbal
and written)
Strong Analytical Skills
In
addition to these skills, there are other indicators that
interviewers look for that are much more subtle. In an interview
setting, candidates will be scrutinized for evidence of
such factors as:
Awareness of the image they
are presenting
Appropriate emotional maturity
Sound decision-making
Focused energy and enthusiasm
for the work
Follow-through and completion
of various tasks
Personal values that mesh
with those of the organization
I
hope these qualities and skills are food for thought. Whether
you are seeking a new job or reevaluating your current one,
it’s important to understand and appreciate what employers
are looking for in new employees.
NACADA
members can view their Region’s news and information on
the individual Region home pages. The Region leadership
will list announcements, post news articles & pictures,
as well as contact information for all Regional programs,
other items of interest, and important links.
Visit
the Regional
Division Website to see what is happening in
your Region and how you may become more involved by participating
in events and activities! Bookmark your favorite Region
and check back often for new developments!
The
LGBTA Concerns Commission had a terrific meeting in Baltimore
. We had a great mix of veteran and new members in attendance.
And there was food and fun!
Looking
back to our 2006-2007 projects, Commission members updated
our Commission
Web site. Thanks to volunteers Jane
Hanna, Brian Hinterscher, Todd Taylor, Doug Frazer,
and Mark Vegter for their participation.
We also committed (in Indianapolis) to offering a Safe Zone
training in Baltimore, and Brian Hinterscher
and I were pleased to have the opportunity to offer a very
successful pre-conference session.
Congratulations
were due to all Commission members who received NACADA Awards,
were elected to leadership positions, or wrote for a NACADA
publication in the last year. Congrats to Commission members
Charlie Nutt, who was chosen as the new
NACADA Executive Director, and Casey Self,
newly elected Vice-President. We also extended congratulations
to new Emerging Leaders Todd Taylor, Criselda
Marquez, Tami Clavin, and Jose Rodriguez!
And thanks to all commission members involved in the Emerging
Leaders project, including Nathan Vickers, Jennifer
Joslin, and Charlie Nutt. Congratulations
to member Brian Hinterscher, who won an
Outstanding New Advisor Award! Thank you to Commission
members who wrote for NACADA last year – Casey Self,
Jennifer Joslin, Lisa Forest, Brandy Smith, and
Kathy McCleaf. Our combined efforts further
our mission of serving students, colleagues, and NACADA.
Looking
ahead to 2008, we talked about state, regional and national
opportunities including (but not limited to) presentations,
volunteering, award nominations, and writing for NACADA.
We encouraged new presenters to think strongly about participating
in their regional conferences. And we announced the schedule
for next year’s proposals (late January) and award nominations
(early March) for Chicago. As a group we brainstormed about
conference proposals, committed to offering Safe Zone training
for the next two years, and to hosting a Hot Topic session
in Chicago!
The
Commission meeting adjourned in order to meet again later
that night for a terrific get-together in the Mount Vernon
historical district! We had a great time in Baltimore and
we’re looking forward to Chicago!
The
Faculty Advising Commission was well represented at this
year’s Annual Conference in Baltimore. We had over 50 members
at our Commission meeting on Friday, where we concentrated
upon identifying a range of topics that would interest members
for the coming year and finding members to serve in various
positions within the FAC. We did a fantastic job of satisfying
both needs.
One
area of interest was the new panel format. This format allows
several presenters time to offer insight into a particular
area of advising. We identified four areas to target for
panels at next year’s conference: relationships between
full-time and faculty advisors, advising at 2-year vs. 4-year
colleges, basic advising skills for faculty advisors, and
methods for developing effective evaluation of faculty advisors.
Hopefully, we will be able to present a panel on each of
these topics in Chicago.
Another
discussion group came up with potential topics for a suggested
Webinar related to faculty advising. Some ideas included
how to advise in difficult situations, connecting faculty
advising and learning communities, developing relationships
with non-faculty advisors, and how advising can be counted
in the promotion and tenure process. I would be excited
to see a Webinar about any of these topics!
We
also came up with some ideas for adding information to the
Web site. Some
of these included promoting the Webinars, a page for FAQs,
sample advising syllabi, and links to find and promote research
about advising in discipline-specific ways.
Look
for the Faculty Advising Commission to be just as dynamic
at next year’s Annual Conference. If you are a faculty advisor
or someone who works with faculty advisors, feel free to
join the FAC or add yourself to our listserv. We hope to
light up the Web with some great discussions during the
coming year.
Published
four times annually by the National Academic Advising Association,
located at the address below:
National
Academic Advising Association
Kansas
State University
2323
Anderson Ave., Suite 225
Manhattan
, KS 66502
(785)
532-5717, FAX 9785) 532-7732
NACADA@ksu.edu
This
publication is a NACADA member benefit. Membership information
is available through the Executive Office or online.
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holds exclusive copyright for all Academic Advising
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Guidelines for Submission:
Articles are
generally short and informal. Original articles and opinion
pieces directed to practicing advisors and advising administrators
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this juried publication. Edited articles are printed on a
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and deadlines for submission are located on the AAT
Website.