To recover your password, re-visit the NACADA site login page at http://www.nacada.ksu.edu/MXSignin.aspx.
Click the I forgot my password radio button on the right side of the page.
In the field labeled User name or ID type in your xxxxxxxxx email address (we use your official/work email address as your user name to help prevent duplicate user names).
Click the Next button at the lower-right corner of the page. If you previously setup a secret question and answer, the system should prompt you for that information and when successfully answered, allow you to reset your password. If no secret question has been configured, click the Yes button indicating that you want the information emailed to you. The system should then respond that it has sent your password reset information to the email address we have for you in our system.
The email is usually received in just a few minutes, but could be delayed for various reasons. If you do not receive the email, check your junk mail.
Once signed in, visit your profile page and setup a secret question and answer to make password recovery easier in the future. Click on your login name in the upper-right corner of any of our web page to access your profile page.
If you would prefer to not try the above steps, you can call us in the Executive Office. We will attempt to verify you are who you claim to be and can set a temporary password to get you signed-in.
View the How to retrieve a lost password.pdf.