NACADA HOTEL RESERVATION INFORMATION

Booking your hotel through NACADA keeps costs down

When you reserve your hotel room, we ask that you stay in one of the NACADA designated hotels and reserve it through the official Housing Bureau. Staying at a conference hotel and using the Housing Bureau reduces meeting expenses by strengthening NACADA's "buying power" when negotiating with hotels for future rates. If NACADA does not meet its room guarantee at each hotel, penalties arecharged, which in turn raises registration fees for upcoming meetings. Please support NACADA and reserve your hotel room through the Housing Bureau. Thank you for your cooperation and support.

HOTEL RESERVATIONS, can be made by calling the hotel directly after September 16th. You will need to call to see if the hotel has the nights open you are wishing to reserve.

Please ask for the NACADA block in order to get the best rate they have available!

Menger Hotel - (210)-223-4361 or (800)-345-9285

Sheraton Gunter Hotel - (210) 227-3241

Hyatt Regency - (210) 222-1234

La Quinta Inn & Suites - (800) 531-5900

Grand Hyatt - (210) 222-0373

NACADA DESIGNATED HOTEL RATES

RESERVATION TERMS (PLEASE REVIEW CAREFULLY)

ROOM RATES/TAXES: To take advantage of the special NACADA rates, book your reservation by September 6, 2009 Extended to September 17th at hotels that still have rooms available! Please be aware the room block may fill prior to this date. After September 6, 2009 September 17th, NACADA room blocks will be released and hotels may charge higher rates. All rates are based on number of guests in the room and are subject to 16.75% occupancy tax, (subject to change).

Special requests cannot be guaranteed; however, hotels will do their best to honor all requests. Hotels will assign specific room types upon check-in, based on availability.

DEPOSITS: All reservations require a valid credit card or check deposit guarantee at the time of confirming reservations. Requests received without a valid guarantee will be returned and will not be processed. Credit cards must be valid through October 2009.

If you choose to mail in a check deposit guarantee, it should be made payable to "SACVB Housing" and mailed along with your housing request form to the address provided. All check deposit guarantees must be in the amount of $200.

ACKNOWLEDGMENTS:

SACVB Housing will send an acknowledgement of your reservation. Please review all information for accuracy. Upon receipt of your hotel request form, acknowledgements will be mailed as follows: E-mail acknowledgements will be sent within 12 hours of reservations being processed directly online. Housing forms received via fax & mail will require 10-14 days for processing & sending of acknowledgements. If you do not receive your acknowledgement in this time frame, please contact SACVB Housing by fax at 210-207-6702, or email: housing@visitsanantonio.com. You will not receive a confirmation slip from the hotel.

CHANGES/CANCELLATION/NO SHOWS

For online cancellations and changes, click here.

Continue to use SACVB Housing Bureau for changes & cancellations through September 17, 2009.

Beginning September 18, 2009, changes & cancellations must be directed to your confirmed hotel. All cancellations must be received 72 hours prior to arrival, or a one night room and tax will be assessed by your confirmed hotel. Please note: your confirmed hotel may assess an early departure fee for departure date changes at check in.

SACVB Housing Bureau must receive cancellations on or prior to August 6, 2009, to avoid a penalty. Any cancellations received after August 6, 2009, will be assessed a $50 cancellation fee. This fee will be charged within seven days of the cancellation.