Job Positions

Academic Advisor II

Categories: Rocky Mountain Region 10


General Studies


Brigham Young University

Date Posted:


Close Date:

Open Until Filled

Position Description

An advisor in the Bachelor of General Studies Department provides academic and admissions advisement to prospective and current BGS students.  This position provides comprehensive support for BGS students, most of whom are at a distance.  This includes responding to initial requests; admitting students to the program; helping them set and achieve academic goals; providing ongoing motivation, direction, and support; and helping them prepare for graduation.  This position also carries out daily department operations and special assignments such as participating in the financial assistance committee and gathering information from BGS capstone submissions for program assessments.


  1. Academic Advisement
    1. Meet with students (in office, over the phone, through emails) to provide academic assistance and instruction, to evaluate student needs, and guide them as they set and work to achieve academic goals
    2. Counsel students regarding the development of educational plans consistent with their life and career goals
    3. Advise a large variety of nontraditional distance students, including some with learning disabilities
    4. Approve alterations to student graduation plans/courses of study
    5. Approve changes of emphases at students’ requests
    6. Provide annual updates to students on their progress towards graduation
    7. Assist students with course registration
    8. Research and provide information for students to aid them both within their college and the University (i.e. financial aid and scholarships, on campus attendance, etc.)
    9. Create and administer Academic Improvement Plans when required
    10. Contact, encourage, and facilitate retention of students who are not making progress towards their degree
    11. Access confidential student information through University-wide databases (AIM, MyMap)
    12. Engage students in career exploration and activities to meet career goals
    13. Assist students in exploring graduate schools and licensure programs
    14. Work with department administration regarding individual student petitions and substitutions
    15. Assist faculty and other Division of Continuing Education staff with issues related to advising
    16. Research and provide student aid information (i.e. financial aid, Bachelor of General Studies financial assistance, and scholarships)
  2. Admissions Advisement 
    1. Determine students’ eligibility for admissions into the BGS program
    2. Determine if the BGS program is a good fit for students’ educational and career goals
    3. Assist students working to become eligible to the program in creating a plan for admissions (including those on BYU academic warning, probation, dismissal)
    4. Collaborate with BYU college advisement centers on current day continuing students’ eligibility for the BGS program
    5. Discuss with potential students their remaining graduation requirements
    6. Facilitate student exploration and selection of program emphases
    7. Identify options for students to satisfy degree requirements and make recommendations based on students’ interests, values, and abilities
    8. Assist students with the graduation planning process and approve graduation plans
    9. Process students’ provisional acceptance or denial to the BGS program
  3. Assist with Department Operation 
    1. Process student registration eligibility annually
    2. Produce and send necessary letters, flyers, and emails to students
    3. Maintain student files and records
    4. Process the discontinuance of students from the BGS program
    5. Provide suggestions for improvements to BGS advising and processing
    6. Record and track BGS fees paid online by students
    7. Process fee refunds
    8. Handle and deposit application and matriculation fee checks received daily
    9. Record and track BGS online continuing ecclesiastical endorsements
    10. Participate in conducting programmatic research to implement improvements to office services
  4. Inter-campus Collaboration / University Citizenship 
    1. Work with Graduation Evaluation, Transfer Office, and college advisement centers in efficiently filling course requirements with substitutions and transfer courses
    2. Participate in Division of Continuing Education and University committees involving advisement and student issues
    3. Recommend office policies and procedures to be in compliance with University regulations
    4. Provide in-service training to advisors both internally and within the University community
    5. Attend college advisement center in-service
    6. Maintain a working knowledge of the profession and attend professional conferences
    7. Create advising materials for use by the University and other professionals
    8. Develop University-wide collaborative relationships
  5. Special Assignments
    1. Assist program administrator with training and supervision of student advisors
    2. Act as backup for the other full-time staff advisor as well as for the program administrator
    3. Approve registration in the capstone course as needed
    4. Serve as a member of the BGS Financial Assistance Committee in deciding distribution of awards
    5. Prepare BGS Financial Assistance applications to be reviewed by the committee, carry out the allocation of funds awarded, and track how they are used     
    6. Prepare student feedback for yearly assessment (St Dev 490 Portfolio assignment lesson 3) 

Application Process

Institution Information


Additional Information

$47,476 - $60,000 DOQ

Contact Information



Required Qualifications

  • Ability to create an environment conducive to developmental advising
  • Technical ability to analyze and interpret data and to apply information to student advising processes
  • Ability to assist in programmatic research and assessment
  • Superior communication (both verbal and written), public relations, and inter-personal skills
  • Ability to maintain confidentiality
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Excellent computer knowledge and skills (Word, Excel, PowerPoint, etc.) and ability to learn in-house systems to track BGS students
  • Self-motivated, detail and service oriented, and have a positive and caring attitude
  • Able to teach students skills to be successful
  • Able to work independently and under stress as well as able to work as part of a team
  • Able to make good judgments and independent decisions, and must utilize excellent problem-solving skills
  • Familiarity with U.S. higher education processes and requirements

Preferred Qualifications

  • Able to analyze student problems  and use the right advising theory and techniques to work through them
  • Extensive knowledge of BYU University Core and other graduation requirements
  • Familiarity with campus services and locations
  • Knowledge of advising theories and techniques relevant to distance students