Job Positions

Academic Advisor (Student Services Professional II)

Categories: Pacific Region 9


Student Services


Sonoma State University  

Date Posted:


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Position Description
Under the general supervision of the Interim Senior Director of Student Academic Services, the incumbent is responsible for working as a team member with fellow Advising Center advisors and School, of Science & Technology(SST) faculty and staff to: 1) provide direct student advising services to Undeclared students interested in majors housed in the School of Science & Technology; 2) Provide general education (GE) advising for lower division SST majors; 3) plan, schedule, and coordinate workshops for SST majors and Undeclared students interested in SST majors; 4) work, as needed, with SST departments to provide expertise in GE advising; and 5) perform other advising services, as needed, such as tracking of, communication with, and outreach to Undeclared students considering majors in the School of Science & Technology.

- Advise undeclared and undecided students
- Advise students who are on probation or disqualified, referring to their major advisors as appropriate
- Working as team with undeclared advisors
- Work as part of the Advising Center Advising Team, coordinating with Director or Lead Advisor with programs such as Orientation and Advising, probation advising and workshops, interventions with students that have reached junior status and have not declared a major.
- Academic Advising through one to one advising, workshop presentations, large group presentations that may include prospective students, and new incoming students and parents.
- Perform outreach and transitional activities targeting freshman and freshman learning communities.
- Communicate with undeclared advisors regarding school and major matters, such as: prerequisites, deadlines for declaring, group advising workshops, advising events, etc.
- Facilitate workshops for undeclared to declare majors in particular impacted majors in the area of SST.
- Coordinate impaction pre-requisites, deadlines and workshops for undeclared students in the area of SST
School Liaison Advising Duties:
- Advise SST students as well as those who indicate an interest in majors in the School of Science & Technology.
- Hold drop in hours at SST as well as appointments in the Undeclared department for SST and potential SST majors.
- Advise lower division SST majors on GE courses
- Advise students on pre-major SST requirements
- Work with SST students who want to switch out of their majors and facilitate them making progress toward choosing their major.
- Collaborate with SST faculty on planning and implementing advising workshops
- Direct students, as appropriate, to SST faculty advisors
- Outreach and Information Dissemination
- Communicate GE and registration information to SST faculty
- Occasional attendance at SST major’s department faculty meetings as needed.
- Support faculty throughout the school year with such tasks as: advising for freshman and transfer orientations, staffing information booths at Seawolf Decision Day, development of advising materials, etc.
- Facilitate training for chairs and department faculty
- Assist other departments in advising areas as needed
- Assist with the Career Fair, Summer Bridge, and Summer Orientation.

Application Information
Click the "" to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.Qualified candidates must submit the following to be considered:
1. Cover Letter (attach as first page of resume)
2. Resume
3. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

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Contact Information



Required Qualifications 
Equivalent of graduation from a four-year college or university in a related field. A bachelor's degree in a science or health related field is preferred. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for the professional experience. General knowledge of the principles, practices, and trends of the Student Services field in general. Thorough knowledge of the policies, procedures, and practices in regards to working with diverse college students. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Ability to coordinate and prioritize multiple, competing tasks to meet project deadlines. Strong oral and written communication skills, including excellent customer service skills. Ability to work effectively both independently and as part of a team. Innovative and open to novel ideas and approaches. Ability to be flexible in handling changes and challenges and ability to think clearly and stay focused under pressure; ability to work in a stressful environment where constructive feedback from others is encouraged. Willingness to develop positive interpersonal relationships with all staff and students within our physical environment. Multicultural competence, as demonstrated through knowledge, skills and actions. Bilingual applicants are encouraged to apply.

Preferred Qualifications