Job Positions

Academic Advisor

Categories: Northeast Region 1


School of Public Health and Health Sciences


University of Massachusetts - Amherst

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Position Description

The two (2) Academic Advisor positions, under the general supervision of the Associate Dean for Academic Affairs, School of Public Health & Health Sciences (SPHHS), are school level positions that provide comprehensive advising for university undeclared and exploratory students; implements and coordinates programs and services to promote the academic success of undergraduate at-risk students; works closely with departmental advisors with particular emphasis on first-year and at-risk students; teaches multiple one-credit seminars and is responsive to the needs of a large number of highly diverse students.


Diverse incoming (first-year and transfer) population in a fast-paced, high volume small group advising format, during New Student Orientation Programs held Summer, Fall, Winter.At-risk students, especially those on suspension or probation, with an aim to increase retention of these students, reviewrecords of students in academic jeopardy, develop an action plan as needed and make recommendations regardingreinstatement.

Recommend a student success strategy for at risk students, execute and manage assessment activities; prepare and report findings to the Associate Dean.

All students on straight-forward matters such as registration-related, fulfilling university general education requirements,interpreting major and school requiretents, declaration of major. All students with complex matters that involve goal-setting, planning and decision making, examples are developing anacademic plan, choosing a major, selecting courses.

Advising services to undergraduate students during peak times by supporting departmental needs and support for programs atthe department level (Majors Fair, Undergraduate Advising Blogs, student panels, etc.).

Instruction:Teach multiple one-credit seminars topics to include, but not limited to: adjustment to college, student success, goal setting,decision making process related to choosing a major, first year seminar affiliated with Residential Academic Program, How to be an academic peer-mentor and others to be determined based upon needs.Liaison:To community colleges within the state to provide information regarding the programs and facilitate the transfer process.To campus departments to keep up to date with various policy/procedural changes relevant to advising, campus-wide initiatives affecting student services and advising and informing new school and campus policies to [department] advisors andprovide training and support when necessary.To Support Services such as Mental Health, Disability Services, Learning Resources Center, Registrar, etc. to be able to referstudents appropriately.• Administrative:Co-Plan and implement events and activities such Open House and New Student Orientation.Communicate with students, parents, faculty, and staff.Maintain academic records and forms.Review and update School admissions and advising publications, content of the School’s website.Collaborate with other academic advising personnel to develop and maintain a library of academic resources to aid students inevaluating choices, making academic plans and career decisions.Supervision:Supervise academic upper-class peer mentor. Performs related duties as assigned or required to• meet Department, Executive Area/Division, andUniversity goals and objectives.Understands responsibilities with respect to TitleIX, CLery and other compliance requirementsDemonstrates capacity, skill and willingness toengage students and contribute to student success.Works collaboratively with other campus• stakeholders to fulfill the mission of Student Affairsand Campus Life

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Required Qualifications

Bachelor's degree in Public Health or closely related field and 3 years of related experience in higher education counseling.

Required to work some nights and some weekends

Preferred Qualifications

Experience with academic advising is required.

Ability to work independently, self-directed, organized, goal oriented, high level of initiative, creativity, and motivation, required.

Ability to work with confidential material and maintain student confidentiality at all times and to manage multiple, complex tasks within short time frames, required.

Excellent oral and written communication skills, required. Knowledge of and experience with Microsoft Office Suite and database systems, required.Experience with Survey Monkey, preferred.