Job Positions

Academic Advisor

Categories: Great Lakes Region 5


Ross School of Business


University of Michigan

Date Posted:


Close Date:


Position Description

To advise and counsel undergraduate students on educational goals, academic performance, and academic requirements.  The position is part of the Office of Undergraduate Programs; reports to the Academic Advising Director.


  • BBA Academic Advising

  • Provide one-on-one counseling to current BBA students from freshman orientation to graduation. Advise students concerning class selections and planning, course load, and decisions related to career and educational goals. Ensure students are aware of degree requirements, academic rules and policies.
  • Coach students in skills related to academic success, and advise on decisions regarding the addition of minors and/or dual degrees to students’ academic plans.  Contact may be on an individual or group basis or be made by correspondence.
  • Serve as a contact for students with unanticipated emergency situations, communicating with students, faculty, and other University units as appropriate to provide student with support and appropriate resources. 
  • Plan and facilitate various workshops and events in support of students’ academic success with the Advising team.
  • Minor in Business (MiB) and Preparation Initiative Advising:

  • Provide one-on-one counseling to freshman students in the Preparation Initiative (PI) program. Coach students in skills related to academic success. Advise students concerning class selections and planning, course load, and decisions related to career and educational goals.
  • Provide one-on-one counseling to non-Ross students admitted to the Minor in Business concerning class selections and planning.  Coordinate communications on minor requirements and completion with advisors across campus. 
  • Assist with planning and presentation at orientation programs for MiB students, as well as workshops and events throughout the year as needed.
  • Professional Development and Additional Duties:

  • Assist with new initiatives or projects as needed, including publications and website maintenance.
  • Work closely with the rest of the staff in the Office of Undergraduate Programs and the staff within the School's Office of Student Affairs department to communicate student events, concerns and resources with colleagues and students as needed.
  • Maintain relationships with other University offices to ensure that students and other Ross advisors are aware of resources, workshop and support systems on campus.
  • Attend national and regional conferences related to Advising on behalf of Ross Advising team.
  • Participate at various student or school events throughout the year as appropriate.
  • Serve as a representative on Ross committees, as appropriate.
  • Other tasks and duties as appropriate or assigned.
  • Coordinate communications and programming for BBA students with in conjunction with the Advising team in order to distribute information and communicate resources effectively to students.
  • Assist Ross Registrar’s team in final degree audit verification process for BBA students.

Application Information

Institution Information

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

Additional Information

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

Contact Information



Required Qualifications

  • Bachelor's Degree in relevant field with at least 2 years related experience is required or equivalent of education and work experience. 
  • Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
  • Strong interpersonal skills and demonstrated ability to relate to and assist undergraduate Business students. 
  • Experience in a professional team-oriented environment.  
  • Deep commitment to customer service and a team approach to work.  
  • Excellent communication, diplomacy, discretion, and presentation skills
  • Proficient in Excel and Word; able to learn new functions/applications rapidly and accurately.
  • Professional demeanor and presentation.  
  • Excellent judgment and ability to act in a service-oriented, daily operation.
  • Able to work professionally with the public and with other units of the School and University and to serve as a representative of the Ross School of Business as needed.
  • Ability to work independently and to exercise initiative as a critical member of a team.  
  • Excellent judgment and capability to act in a high-stress environment.  
  • Must be able to set priorities, work simultaneously on numerous tasks, and meet deadlines.  
  • Demonstrate attention to detail.  

Preferred Qualifications

  • Master's Degree in a relevant educational field strongly preferred.
  • Experience in academic advising/counseling in higher education strongly preferred.
  • Knowledge of University of Michigan databases and systems (M-Pathways, Wolverine Access, and Business Objects) desired.
  • Knowledge of and interest in student academic advising and administration.
  • Demonstrate interest and capability for learning new software applications.