To advise and counsel undergraduate students on educational goals, academic performance, and academic requirements. The position is part of the Office of Undergraduate Programs; reports to the Academic Advising Director.
The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
- Bachelor's Degree in relevant field with at least 2 years related experience is required or equivalent of education and work experience.
- Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
- Strong interpersonal skills and demonstrated ability to relate to and assist undergraduate Business students.
- Experience in a professional team-oriented environment.
- Deep commitment to customer service and a team approach to work.
- Excellent communication, diplomacy, discretion, and presentation skills
- Proficient in Excel and Word; able to learn new functions/applications rapidly and accurately.
- Professional demeanor and presentation.
- Excellent judgment and ability to act in a service-oriented, daily operation.
- Able to work professionally with the public and with other units of the School and University and to serve as a representative of the Ross School of Business as needed.
- Ability to work independently and to exercise initiative as a critical member of a team.
- Excellent judgment and capability to act in a high-stress environment.
- Must be able to set priorities, work simultaneously on numerous tasks, and meet deadlines.
- Demonstrate attention to detail.
- Master's Degree in a relevant educational field strongly preferred.
- Experience in academic advising/counseling in higher education strongly preferred.
- Knowledge of University of Michigan databases and systems (M-Pathways, Wolverine Access, and Business Objects) desired.
- Knowledge of and interest in student academic advising and administration.
- Demonstrate interest and capability for learning new software applications.