Job Positions

Academic Advisor

Categories: Northeast Region 1


Institute for Veterans and Military Families


Syracuse University

Date Posted:


Close Date:

Open Until Filled

Position Description

Advising is a critical component of the program offerings and advising services developed through the Institute for Veterans and Military Families (IVMF) at Syracuse University. Advising provides a human connection in the distance learning format. The individual advising program staff assist veterans, service members, and their families to complete skill assessments; to create a customized development plan; to provide direction through the online academic process; to offer guidance on study skills and coursework; and to counsel students on future career and other IVMF programs and services opportunities. The advisors are accountable for advising all individual advisees seeking career advice while acting as a mentor in all aspects of the program. Further, advisors support program leadership as necessary.


  • Serve as the primary point of contact for veterans, service members and their families who are enrolled and participating in IVMF programs.
  • Conduct skill assessments and create individual development plans based on assessment outcomes.
  • Provide encouragement to advisees through consistent communication, routinely monitoring progress throughout the duration of the program.
  • Provide career services support to advisees by helping to formulate job search strategies, reviewing resumes, coaching on interviews, and matching candidates with appropriate job opportunities.
  • Monitor advisees progress and provide regular data on program progress and participation to program leadership. Monitor and complete online documentation throughout the certification process to guarantee all course requirements are met.
  • Assist the Manager of Advising Services to ensure continuous improvement of the program and curriculum content validity based on advisees' experiences and feedback. Provide quality assurance checks and assessments by regularly cross-checking curriculum offerings with industry developments and standards.
  • Work with University administration and staff, IVMF staff and veteran community and service organizations to ensure strong communication is maintained and the individual needs, progress, and achievements of each advisee are recognized and responded to appropriately.

Application Process

Institution Information

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.

Additional Information


Contact Information



Required Qualifications

  • Bachelor's degree preferred
  • 4 years of professional career or academic advising experience and/or human resources recruiting or training development experience in the information technology, HR, or Project Management fields
  • Prior service in the United States military preferred
  • Experience in military skill assessment and the translation of military experience into corporate skill sets
  • Excellent organization, planning and project management experience
  • Strong desire and ability to mentor, motivate, and support veterans, service members and their families to transition from military to corporate careers
  • Strong verbal and written communication skills; capable of establishing and maintaining strong rapport through distance communication tools
  • Knowledge of Veterans Administration policies in addition to military support networks and social groups
  • Knowledge and experience in accessible technology for disabled workers
  • Ability to work in a cross functional, matrixed team environment

Preferred Qualifications