Job Positions

Assistant Director

Categories: Mid South Region 3


University College Academic Advising & Orientation


Appalachian State University

Date Posted:


Close Date:

Open Until Filled

Position Description

The Assistant Director will serve as a member of the UC Academic Advising and Orientation leadership team with responsibilities for the supervision of part-time advisors, graduate assistants, interns and practicum students and UC Advising assessment and technology initiatives (including advising tools and website, major declaration, and advising notes maintenance). The Assistant Director will serve as the transfer and early college student specialist and will liaise with the Office of Transfer Services to assist transfer and early college students with adjustment to Appalachian. The Assistant Director will also serve as the liaison for ten year coursework validation, will advise a small caseload of students (more information about advising below), and will serve as liaison to two academic departments. This individual will lead small group advising sessions during new student Orientation and will provide current and accurate information on transfer and early college student needs to advisors and student leaders. The individual in this position will serve on several university committees and councils, including the Transfer Services Team and the Student Success Team. The Assistant Director will participate in professional development activities related to the evolving mission of the program and will assist with special projects as deemed appropriate by the Executive Director and the Associate Director.


  • Job Knowledge: Assistant Director demonstrates advising and orientation knowledge and skill necessary to perform effectively; maintains relevant info, keeps info current, and communicates it well to others.
  • Supervisory Skills: Assistant Director demonstrates necessary knowledge, skills, effort and availability to effectively supervise part-time advisors, graduate assistants, interns and practicum students.
  • Self-Direction and Initiative: Assistant Director takes initiative for additional responsibilities (ex. committees, task forces), problem-solving, decision-making, and project management.
  • Leadership Skills: Assistant Director demonstrates effective leadership skills: has vision; inspires others; is motivational, dedicated, creative, and open; takes action and follows through.
  • Interpersonal Skills: Assistant Director demonstrates ability to collaborate and communicate effectively and respectfully with employees, colleagues, supervisors, students, and parents.
  • Student-Centered Advising Skills/ Assessment of Student Needs: When working with students, the Assistant Director demonstrates skills that create a positive advising experience: listening, flexibility, patience, receptivity, and responsiveness. The Assistant Director accurately assesses students’ skills, needs, goals, concerns and problems, and provides appropriate responses.
  • Work ethic/Adherence to the work schedule/ Maintenance of a work calendar: Assistant Director demonstrates a strong work ethic and works at least 40 hours each week with the exception of holidays, vacation, sick, and community service leave. The Assistant Director also maintains an accurate work calendar which outlines student appointments, meetings, and time away from the office.
  • Professional Contributions and Development:Assistant Director seeks to improve skills and effectiveness as a professional. Assistant Director presents and participates in meetings and conferences in the office and beyond.
  • Organizational Skills: Assistant Director demonstrates ability to maintain records and a filing system, and has ready access to resources.Liaison Responsibilities: Assistant Director is responsible for maintaining contacts outside the department for the purpose of acquiring and disseminating pertinent information to colleagues (transfer, early college students; academic departments, committees).
  • Technological skills appropriate for the performance of job duties: Assistant Director is proficient with the technology required for the position: Banner Native, Faculty Portal, AdvisorTrac, Word, Email, DegreeWorks, etc. Assistant Director is willing to attend technology workshops and explore more advanced technology related to supervision, leadership, advising, or orientation.

Application Process

Interested candidates should apply via the Appalachian State University Office of Human Resources website and submit electronically the following items (Word or PDF):  a letter of interest indicating experience related to the responsibilities and qualifications; a current résumé; transcripts of all graduate work; and contact information (name, job title, address, email, telephone number) for three professional references.  Review of applications will begin immediately and remain open until filled.  Salary commensurate with experience.

Institution Information

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational program and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Additional Information

Contact Information
Individuals with disabilities may request accommodations in the application process by contacting Debbie Triplett at


Required Qualifications

  • Master’s degree with an emphasis in student development, higher education, or related-area required.
  • Successful candidates will have five or more years of experience in college-level academic advising including experience with employee mentoring/supervision.
  • The successful candidate will be knowledgeable of Appalachian State University’s curricula and policies; will demonstrate knowledge of student development theory and will be knowledgeable of first-year, transfer and early college student needs.
  • Additionally, the successful candidate will possess excellent oral and written communication skills as well as outstanding organizational and interpersonal skills and will possess advanced technology skills, particularly those utilized when advising students (Banner, DegreeWorks, AdvisorTrac, etc).
  • Additionally, the successful candidate will possess energy, enthusiasm, and a positive approach to work, demonstrate an excellent rapport with students, colleagues and the campus community, and will exhibit a commitment to the educational development of students.

Preferred Qualifications

  • Experience with Banner Student and Self Service, DegreeWorks and Fortis Imaging;
  • Working knowledge of the Appalachian State University General Education program and the North Carolina Comprehensive Articulation Agreement;
  • Experience with online course registration;
  • Experience understanding and explaining academic policies.