Job Positions

Graduation Specialist

Categories: Pacific Region 9


Mihaylo College of Business


California State University - Fullerton

Date Posted:


Close Date:


Position Description

Under the direction of the Assistant Vice President for Student Success/Director of Academic Advisement or designee, and the Associate Dean or designee for the Mihaylo College of Business and Economics, the Graduation Specialist provides academic advisement and information on university policies, procedures, and graduation requirements to upper division, undergraduate, and college specific student populations. Utilizes an advanced, developmental, problem solving approach rather than a prescriptive application when assisting students with degree completion. Works in support of, and under the direction of, the Director of Academic Advisement and the college’s Associate Dean in the design and implementation of strategic retention programs to facilitate graduation and to develop interventions to promote student success.


Manages and advises a college-based caseload of 50 – 800 students, provides significant and frequent advising opportunities, makes decisions in individual cases to resolve student problems where guidelines and precedence do not exist, and tracks each student cohort thereafter to ensure degree completion. Independently determines approaches and techniques to utilize in advisement situations, and within established parameters, independently determines campus services and other resources to be provided to individuals or groups of students. Recommends changes on a variety of matters both within and outside of the area of assignment. Collaborates with departments and faculty to plan, organize, and coordinate college-based interactive seminars designed to support graduating seniors. Following each graduation term, analyzes individual and group challenges, presents information by compiling assessment and retention data, prepares reports for collaborative review, and acts as the spokesperson within the area of expertise. Analyzes the outcomes of implemented programmatic changes. Conducts complex one-on-one and group student service advising sessions which involve administrative planning and coordination. Collaborates as a team member on the delivery of New Student Orientation, Transfer Student advising, student retention initiatives, and academic success workshops.

Application Process

Submit Application details on process online at:

Institution Information

CSU Fullerton, 4-year University in Southern California

Additional Information


Contact Information

Diane Mazzey


Required Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Preferred Qualifications

Experience advising students in a higher education setting. Evidence of implementation of a solution-based approach to facilitate graduation and student academic success.