Job Positions

Pre-Transfer Advisor (Student Services Professional II)

Categories: Pacific Region 9


Center for Transfer & Transition Programs


Sonoma State University

Date Posted:

Feb 26 2018 10:00PM

Close Date:

Open Until Filled

Position Description

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to and under the general supervision of the Director of Center for Transfer & Transition Programs, the incumbent is responsible for providing direct student advising services to prospective and current transfer students concerning University admission requirements, academic plans and progress, academic schedule, choice of major, and other academic activities guiding students toward admission and graduation from the University. The incumbent spends an extensive amount of time at regional community colleges providing advising to prospective students, making presentations, and supporting recruitment and outreach events. In addition, as a team member within the Center for Transfer & Transition Programs, the incumbent is responsible for coordinating the department's prospective transfer student support programs both at the University and regional community colleges.


Pre-Transfer Advising

  • Guide prospective transfer students, parents, and the general public regarding University admissions requirements, policies, and procedures through workshops, presentations, appointments, phone, email and paper communications.
  • Advise prospective transfer students on their eligibility for admission to the University through individual appointments, phone sessions, and email.
  • Aid prospective transfer students who are not regularly eligible to the University in developing a plan to achieve their academic goals.
  • Advise prospective transfer students regarding course choices at their home institution, transfer credits/articulation agreements, major choice, and other general pre-matriculation requirements.
  • Provide prospective transfer students with general information on financial aid, housing, student services, retention programs, and other campus opportunities.
  • Refer prospective transfer students to relevant University academic departments and student services when needed.

Academic Advising

  • Ensure a smooth transition for current transfer students by meeting individually with students to provide academic advising and general assistance.
  • Advise current transfer students regarding general education requirements, transfer credits/articulation agreements, appropriate class selection, academic policies and procedures, and campus and off-campus resources.
  • Help students define and develop realistic educational plans.
  • Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
  • Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
  • Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
  • Provide students with proactive guidance on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success.
  • Empower students to maintain effective connections to Sonoma State University.
  • Maintain advising records and confidential student evaluation records.
  • Participate in all Student Orientation advising.

Coordinate Pre-Transfer Student Programs

  • Collaborate with SSU Outreach and Recruitment, regional community colleges, and other on- and off-campus student services, programs, and individuals to offer the following at SSU and regional community colleges:
  • Small/large group and evening/weekends presentations regarding University admissions and campus opportunities.
  • Established advising hours at regional community colleges to provide prospective transfer students with pre-transfer advising
  • Transfer Fairs, Transfer Days, SSU campus visits, and any other outreach, recruitment, and conversion programs.
  • Support the recruitment, selection, training, and supervision of Transfer Ambassadors.
  • Assist with recruitment and hiring processes for student staff positions.
  • Help with assessing training needs and developing/implementing training curriculum for all student staff.
  • Apply student leadership development practices to promote a sense of belonging and to provide mentorship and guidance for all student staff.
  • Create and oversee website and publications geared toward current and prospective transfer students.
  • Serve as a representative of Center for Transfer and Transition Programs for campus events such as Transfer Orientations, Seawolf Decision Day, community college outreach, etc.
  • Performs other secondary duties as assigned.

Application Process

Click the "Apply Now" to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process. Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please identify the 3 most important things in your opinion to be mindful of when working with prospective transfer students who are considering applying to Sonoma State University? 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Institution Information

Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 9,500 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.

Additional Information


Contact Information

Sonoma State University Human Resources

Main (707) 664-3100

Fax (707) 664-3196

1801 East Cotati Avenue, Rohnert Park, CA 94928


Required Qualifications

This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in advising, admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. A master's degree in counseling or student affairs preferred. Demonstrated experience and intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel) required. The incumbent must possess a clean driving record and possess and/or be willing to obtain a valid California State driver's license. Working knowledge of University admissions requirements, policies, and procedures. Working knowledge of the practices, procedures and trends in academic advising and student outreach, with demonstrated experience and knowledge with programs and resources that support the recruitment, retention and academic success of college students, particularly at risk student populations. This position also requires the following abilities: - Demonstrated multicultural competence through knowledge, skills, and abilities. - Coordinate and prioritize multiple, completing tasks to meet project deadlines. - Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. - Collect, compile, analyze and evaluate data and make verbal or written presentations based on data. - Advise students individually and in groups on student-related matters. - Strong oral and written communication skills, including excellent customer service skills. - Innovative and open to researching and implementing current academic advising and student outreach best practices. - Work effectively both independently and as part of a team. - Reason logically and be flexible in handling change and challenges. - Think critically and stay focused under pressure. - Work in a fast-paced environment where constructive feedback from others is encouraged. - Connect and build rapport with students from diverse backgrounds. - Adhere to strict confidentiality requirements and other ethical standards. - Develop positive interpersonal relationships to maintain effective and inclusive working relationships amongst diverse populations including faculty, staff, administration, students, and members of the community and public. - Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.

Preferred Qualifications