Job Positions

Resilience Student Success Coach

Categories: Northeast Region 1


Student Success


Unity College

Date Posted:


Close Date:

Open Until Filled

Position Description

The Student Success Coach (SSC) works directly with students to support their development, resilience, and academic success, both in the classroom and out. As an integral part of college efforts to improve retention, persistence, and graduation rates, SSCs work across departments to bring instruction and co-curricular learning into alignment. Housed in the Collaborative Learning Center (CLC) and under the leadership of the Dean of Academic Support, SSCs are primarily advisors, helping students plan their academic program, take advantage of support resources and opportunities for co-curricular work with Academic Affairs, the Wellness Center, Residence Life, the CLC, Information Services, the Office of Career Services, Business Office, Financial Aid and other student services to serve as a single point of contact for everything a student at Unity needs. They connect with students both in the classroom, as instructors in foundational courses, and through their work in other areas of campus life. The Resilience Student Success Coach teaches in the Unity Experience and Unity Transfer Experience courses and serves as a part-time counselor in the Collaborative Learning Center. Their focus and expertise is on building student resilience and helping students adjust to college and build strategies to achieve academic success and personal wellness. This is a residential position and includes room and board embedded in student residence halls.


1.Contributes to strategic plan objectives as assigned by the Chief Student Success Officer (CSSO) as part of yearly goals. For 2017-2018:a.G2: OB1: INITIATIVE 003: Create a robust academic advising system that improves graduation rate and supports student outcomes after graduation.b.G2: OB4: Provide robust student support services that are student centered and that promote student success at Unity College and beyond.

2.Advises 20-40 Unity College students.a.Serves as a primary resource for academic and career planning and connects them with other resources.b.Works with the Dean of Academic Support to stay up to date on curriculum, academic changes, and processes.c.Connects students with useful resources in all departments across campus.

3.Teaches 10 credits of Unity Experience, Unity Transfer Experience, and / or psychology per year, as needed by the Chief Academic Officer (CA) and with permission of the CSSO and President.

4.Provides one-on-one academic mentoring for a varying caseload of academically at-risk students as assigned by the Dean of Academic Support.

5.Supplements college counseling support services with 8-12 hours of work per week with student clients.a.Provides on-call counseling support to Residential Life staff a limited number of nights per week.b.Engages in peer consultation and collaboration with the Director of Student Health Services and other Wellness Center staff as is appropriate and consistent with professional protocol. Functions as part of a supportive professional team to provide and receive feedback on treatment strategies employed with Unity College students. c.Maintains state licensure and continuing education credits as appropriate for counseling specialty.

6.At the discretion of the CSSO, this position will be a “live-in” position promoting community and responsibility in the residence halls.

7.Effectively presents information and responds to question from students, parents, and college employees.

8.Assists students and resolves problems in a variety of complex situations and dynamics.

9.Learns college systems thoroughly and provides accurate advice to guide students.

10.Effectively manages classrooms, designs and delivers instruction, assesses and evaluates student work.

11.Works flexibly across the institution to enlist support in response to student needs.

12.Plans for and implements a suite of mental health services that is responsive to changing student needs and integrated with institutional student success initiatives.

13.Maintains appropriate licensure and professional currency in the mental health field.

14.Assists with after-hours crisis management during assigned on-call days.

15.Processes information and weighs evidence in complex cases to make sound decisions that balance student safety, collaboration with other departments, and institutional priorities.

16.Uses institutional data governance systems to maintain accurate records, coordinates with other departments, and provides timely information in response to requests. Adapts to and adopts new technologies to improve communication and effectiveness as opportunities arise.

17.Serves on college committees as assigned and works with groups as necessary to complete job responsibilities.

18.Summer responsibilities include:a.Provides on-call counseling support for all summer programs.b.Travels to Nova programs to provide counseling support as needed.c.Assists with outreach and re-recruitment of returning students.d.Supports the Summer Bridge program with programming resilience, habits of mind, academic planning, and academic skills.e.Supports other summer programming and other departmental needs as assigned. In the case of program cancellation, summer work time for permanent employees will be reassigned as necessary to assist with other programs or expand college capacity in other areas.

19.Performs other duties as assigned.

Application Process

Unity College seeks to attract employees who share a commitment to the environment and to human diversity, and who have an interest in helping students develop an understanding of the richness and complexity of individuals and society.Please go to to complete an application and submit a resume.

Institution Information

Unity College is a private, liberal arts, sustainability science-based institution with an environmental focus. The College offers Bachelor's and Associates degrees and currently enrolls over 650 full and part-time students. Known for hands-on learning in a full range of environmental programs, a collaborative faculty and staff, and a strong community, Unity College occupies a special niche in higher education and as such has been named 2016-2017 College of Distinction. The College offers internship sites in nearly 50 states and around the world in countries such as Zimbabwe, Belize, Ghana, Chile, Iceland and Israel and study abroad opportunities in 23 countries. Unity College is accredited by the New England Association of Schools and Colleges, Inc. (NEASC) and its mid-coast Maine location provides easy access to beaches, mountains, and Portland.

Additional Information

Primarily day shift with weekends and extended hours as needed. Includes on-call availability to assist Residential Life staff in managing students. Works with the CSSO to contribute to a system of after hour’s coverage. May sometimes include participation in college events, student activities and events, ceremonies, and outdoor activities, including occasional evening and weekend work. Must be flexible in meeting the college’s needs.PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly active and required to run, stand for extended periods of time, lift and/or move up to 30 pounds. While performing the duties of this job in the office, is regularly required to sit, talk or hear, and use the telephone for internal and external communications. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. ENVIRONMENTAL CONDITIONS: Duties are normally performed in the office or out and around the campus buildings and grounds with frequent oral and online communication. The noise level in the work environment is usually mild to moderate. Exposure to changes of temperature or humidity 1-33% of the time. While performing the duties of this job, the employee is regularly required to sit and talk or hear.

Contact Information

Bethany Driggs


Required Qualifications

•Master’s degree preferred in higher education leadership or administration, counseling, psychology, or social work with appropriate licensure for college counseling.

•1 – 3 years’ experience working with college-age students in a teaching or counseling capacity in a higher education setting.

•Basic crisis intervention skills or ability to learn (self-harm, sexual assault, substance abuse, etc.)

•Must have a valid driver’s license and good driving record.

Preferred Qualifications

Preferred experience in professional advising, professional training, and workshop development.