Job Positions

Student Success Advisor

Categories: Northeast Region 1


Student Success


The New School

Date Posted:


Close Date:


Position Description

The Student Success Advisor (SSA) in the College of Performing Arts, School of Drama is responsible for providing to School of Drama students both academic and career advising, The SSA is an integral member of the Student Success team and reports to leadership in Student Success Advising. This position provides academic and career advising to degree-seeking students in one-on-one and group settings. The SSA also participates in programs and systems to support student persistence and success.


  • Developmentally advise students in academic, career, and success goal-setting and achievement via scheduled and walk-in appointments
  • Use critical and creative thinking skills and exercise broad-ranging decision-making and insightful judgment in order to help students chart potential paths to reach academic and professional goals
  • Help students define and overcome obstacles to achieving academic and career goals through timely intervention and support
  • Exercise impeccable discretion to implement University, school-specific, and program-specific policies with respect to student status at the university by evaluating and adjudicating transfer credit evaluation requests, advanced placement and advanced standing requests, exceptions to degree requirements, degree audits to determine student eligibility to graduate, probationary status, and dismissals
  • Coordinate, and collaborate on initiatives, events, and programs that promote student persistence, retention, and academic and career development learning
  • Maintain and update student records and data, including documentation of student interactions, in relevant institutional systems (Banner, DegreeWorks, Starfish, NACElink) accurately and in a timely manner
  • Provide regular reports and accurate data regarding activities
  • Sustain an accurate, up-to-date body of knowledge about curricula across the institution and the current career landscape in the relevant fields
  • Escalate issues appropriately and speedily
  • Participate in orientation, academic and career services events, recruitment, student life and engagement initiatives, and graduation
  • Represent Student Success at programs and functions outside of normal business hours
  • Stay apprised of national developments in the field of academic and career advising
  • Establish and cultivate relationships with administrators and faculty to ensure accurate and timely communication of student needs, obstacles, and questions
  • Serve as a liaison to faculty in assigned programs regarding academic planning, curriculum and career outcomes; attend and participate in regular meetings held by programs and schools
  • Conduct employer site visits with career services

Application Information

Institution Information

The New School is a private non-profit research university centered in Manhattan, New York City, USA, located mostly in Greenwich Village. It was founded in 1919 as The New School for Social Research, an institution dedicated to academic freedom and intellectual inquiry, serving as a home for progressive thinkers.Since then, the school has grown to house five divisions within the university. These include the Parsons School of Design, the Eugene Lang College of Liberal Arts, The New School for Social Research, the College of Performing Arts, and the Schools of Public Engagement. In addition, the university maintains the Parsons Paris campus and has also launched or housed a range of institutions, such as the international research institute World Policy Institute, the Vera List Center for Art and Politics, the India China Institute, the Observatory on Latin America, and the Center for New York City Affairs.Its faculty and alumni include numerous notable designers, writers, musicians, artists, and political activists. Approximately 10,000 students are enrolled in postgraduate and undergraduate programs and disciplines including social sciences, liberal arts, humanities, architecture, fine arts, design, music, drama, finance, psychology, and public policy."

Additional Information

Salary = $52K

Contact Information

Bernadette McHugh ( or Monique Rinere (


Required Qualifications

  • Bachelor’s degree and 2-4 years related experience in higher education with a focus on the drama arts, student engagement, and advising

  • Knowledge of undergraduate and graduate drama curricula

  • Student services experience

  • Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences

  • Proven abilities in personal judgment and critical thinking skills to help others make values-based decisions regarding academic, career, and other success paths

  • Strong presentation, written and verbal communication skills

  • Demonstrated organizational skills and ability to work on multiple projects both independently and as part of a team

  • Proficiency in Microsoft Office and ability to learn new computer applications

  • Able to lift and carry objects, less than 40 pounds, on occasion

Preferred Qualifications

  • Master’s degree in Dramatic Arts, Higher Education, Higher Education Administration, or a field related to academic offerings at The School of Drama at The New School
  • 2 or more years of professional work experience in higher education, with a focus on advising
  • Knowledge of Banner, DegreeWorks, and Starfish
  • Experience with NACADA, EAB, NACE, NASPA, LinkedIn or other drama-relevant or advising-related professional organizations and tools