Job Positions

Undeclared Academic Advisor

Categories: Pacific Region 9


Undeclared Advising


Sonoma State University

Date Posted:


Close Date:

Open Until Filled

Position Description

Reporting to the Senior Director of Student Academic Services, the Undeclared Academic Advisor is responsible for working as a team member with fellow Undeclared Academic Advisors to provide direct student advising services to undeclared students concerning their academic plans and progress, academic schedule, choice of major, and other academic activities, to assist the student in making decisions concerning personal educational goals leading to graduation.


  • Advise students regarding general education requirements, appropriate class selection, academic policies and procedures, and campus resources.
  • Help students define and develop realistic educational plans.
  • Guide students through the various pathways to declare a major.
  • Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
  • Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
  • Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
  • Provide students with proactive guidance on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success.
  • Empower students to maintain effective connections to Sonoma State University.
  • Actively participate in advising initiatives and events.
  • Maintain advising records and confidential student evaluation records.
  • Participate in Freshman Orientation advising.
  • Serve on appropriate department, college and/or campus advisory committees.

Application Information

Click the "Apply Now" to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process. Qualified candidates must submit the following to be considered:1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please include what you think are the three most important things to consider or be mindful of when advising undeclared students.2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Institution Information

Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 9,500 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.Sonoma State University's Jeanne Clery Act Annual Security Report is available at; Annual Campus Housing Fire Safety Report is available at

Additional Information


Contact Information

Human Resources

Main (707) 664-3100

Fax (707) 664-3196

1801 East Cotati Avenue, Rohnert Park, CA 94928


Required Qualifications

  • This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
  • Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
  • Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

This position also requires the following abilities:

  • Demonstrate multicultural competence through knowledge, skills, and abilities.
  • Analyze complex situations accurately and adopt effective courses of action.
  • Advise students individually and in groups on complex student-related matters.
  • Strong oral and written communication skills, including excellent customer service skills.
  • Connect and build rapport with students from diverse backgrounds.
  • Adhere to strict confidentiality requirements and other ethical standards.
  • Carry out a variety of professionally complex assignments without detailed instructions.
  • Establish and maintain cooperative working relationships with a variety of individuals.
  • Coordinate and prioritize multiple, completing tasks to meet project deadlines.
  • Work effectively both independently and as part of a team.
  • Be flexible in handling change and challenges.
  • Think critically and stay focused under pressure.
  • Work in a fast-paced environment where constructive feedback from others is encouraged.
  • Develop positive interpersonal relationships to maintain effective and inclusive working relationships amongst diverse populations including faculty, staff, administration, students, and members of the community and public.
  • Learn and effectively apply a variety of state, federal, CSU, and SJSU policies and procedures.

Preferred Qualifications

  • A master's degree in a job-related field may be substituted for one year of the professional experience.