Job Positions

Undergraduate Academic Advisor

Categories: Northeast Region 1


Information Studies


Syracuse University

Date Posted:


Close Date:

Open Until Filled

Position Description

The School of Information Studies is looking for an Undergraduate Academic Advisor to join their team. This position provides academic counseling to over 750 undergraduate students and supports the daily operations of the undergraduate academic office. This position is the point of contact for all undergraduate students, providing effective and efficient service to students, as well as overseeing the Student Success Counseling Program. The Undergraduate Academic Advisory directs all undergraduate academic counseling for the School of Information Studies, assisting students with curriculum choices, registration, degree requirements, major/minor/career selections, refers/informs students about campus resources, and helps students interpret university policies.


Undergraduate Advising

  • Provide personal academic counseling to 750 undergraduate students concerning degree requirements, and registration issues.
  • Assist in retention of undergraduate students by assisting students who are overwhelmed or discouraged, or need help in transitioning college.
  • Provide group advising sessions in person and online.
  • Respond to advising inquiries by phone and email in a timely manner.
  • Process advising forms including add and drop forms.

Student Success Counseling

  • Oversee the counseling of overwhelmed, probation, and other high risk students.
  • Provide academic and counseling workshops to at risk students.
  • Oversee counseling interns

Form and File Maintenance

  • Work with Assistant Dean of Student Services and Academic Affairs staff to maintain advising handbooks, forms and program requirement checklists.
  • Process petitions.
  • Evaluate and post transfer credit.
  • Accurately maintain student academic files.

Application Process

Institution Information

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.

Additional Information


Contact Information



Required Qualifications

  • Master's Degree in Counseling (Higher Education preferred)

Preferred Qualifications

  • Strong counseling background in education.
  • Knowledge of undergraduate level university degree requirements
  • Strong communication, presentation and public speaking skills.
  • Experience in building and maintaining strong relationships.
  • Must have experience in working with college students and exposure to working with diverse populations.
  • Ability to manage confidential records discretely and professionally
  • Strong attention to detail.
  • Ability to multi-task, organize workflow, work well in a high pressure environment, and meet deadlines
  • Ability to work independently as well as collaboratively, and to foster the success of others.