Job Positions

Undergraduate Student Services Coordinator

Categories: North Central Region 6


Department of Psychology


University of Minnesota - Twin Cities

Date Posted:


Close Date:

Open Until Filled

Position Description

The Department of Psychology is one of the largest departments within the College of Liberal Arts, and is a highly ranked department nationally. Currently, the department has 41 core faculty, 135 graduate students, and supports the largest number of undergraduate majors of any academic program on the UMN Twin Cities campus. Throughout its nearly 100 year history, the Department of Psychology has been marked by distinction and excellence. Currently, we have around 66 externally funded grants with close to 71 million dollars awarded. For additional information, please go to our website:


1. Student Services/Academic Advising (60%):
• Counsel undergraduate students individually, in group settings and electronically via email
• Present, moderate, and coordinate a portion of Psychology Undergraduate Advising-sponsored events to include career and graduate school sessions, pre-major sessions, transfer student orientations and the annual Psychology Undergraduate Celebration
• Major and minor declarations
• Resolution of individual student registration issues
• Assist students with course planning and selection
• Report status of major requirement completion to students and CLA advisors
• Address transfer student and prospective student concerns
• Support graduate school considerations, career counseling
• Support student decision-making regarding special program consideration and participation
• Refer students and community members to appropriate on- and off- campus resources, including research/internship sites
• Provide information about advising resources to students (create new handouts/displays when necessary), prospective students and community members.
• Advise and consult on Department student groups and related events.
• Schedule appointments for self and other advising staff

2. Office Management (15%):
• Hire, train, and supervise Front Desk student employee(s)
• Organize unit scheduling to ensure office coverage and peak-time availability
• Manage undergraduate student files and all other student forms and records filed in the advising office.
• Manage Online Research Contract system and processes
• Oversee hard-copy files (including audit of shred/destroy) and data management (S:/Drive organization; Google Drive, uploads to University systems)

3. Communications & Resource Development (15%):
• Edit weekly electronic newsletter “Psych Scoop” and post to web archives
• Revise and update advising forms (using MSWord, Powerpoint, Excel) and create new forms (including web-based), as necessary.
• Maintain and promote social media (Facebook, Twitter, etc.) for unit
• Maintain Psychology Undergraduate Program web pages; serve on Psychology Department web development committee as needed
• Ensure handouts are available for events and everyday use
• Create invitations and materials as necessary to target specific student groups
• Maintain overall appearance of Elliott N108 and re-stock when necessary
• Continuously improve and expand undergraduate web page content as appropriate and based upon student feedback/requests
• Order books, manuals and pamphlets related to psychology students’ career and graduate and professional school interests
• Collaborate with other employees to ensure that website, scheduling system, web-based tools for student surveys, research database are designed correctly/efficiently and are kept up to date

4. Research (5%):
• Conduct web-based research regarding career and internship opportunities; attend CLA Career Services events when applicable.
• Conduct literary research regarding academic advising theory/practice concerns

5. Professional Development/Networking (5%):
• Attend conferences/retreats/University-sponsored activities (such as major fairs).
• Consult with CLA Advising staff regarding student-specific issues (and keep CLA updated on upcoming events); act as departmental resource for CLA Advising.
• Participate in University advising organizations, discussions with colleagues/advising meetings, reading professional materials, conference/retreat attendance.
• Visit necessary offices/events to represent Psychology and obtain new information for Advising.

Application Process

Institution Information

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.  Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Additional Information


Contact Information



Required Qualifications

  • BA/BS degree or a combination of related education and work experience to equal four years.
  • Excellent skills in communication (both written and oral)
  • Demonstrated commitment to diversity, equity, and inclusion to include experience working with students from diverse communities and backgrounds.

Preferred Qualifications

  • Psychology or related undergraduate coursework; familiarity with liberal arts programs.
  • Familiarity with University of Minnesota advising and student support services.
  • Prior supervision of student employee staff.
  • Experience with web-based advising software (e.g. APLUS and APAS) and Student Data Systems (e.g. PeopleSoft).
  • Experience developing and executing educational programming.
  • Experience in Google Documents (Mail, Calendar, Drive, Docs, Sheets, Forms), MS Office (Word, Excel, Access, and PowerPoint), and familiarity with Website and design programs (Dreamweaver, Adobe Acrobat and Indesign).