Assessment and Evaluation of Academic Advising

Instruments and Resources

Sponsored by the NACADA Assessment of Advising Commission


Assessment:

Assessment is a continuous, systematic process of collecting, reflecting upon, and utilizing information gathered from multiple data-collection techniques, focused on the improvement of student learning and development (Angelo, 1995; Ewell, 2000; Marchese, 1993; Palomba, 1999; Pellegrino, Chudowsky, & Glaser, 2001), which entails the mastery of student learning outcomes.  In the case of academic advising, assessment involves a broader overall view of the academic advising program and services, primarily in regard to student learning outcomes (Robbins, 2011)

  • CAS Standards for Advising. A definitive program assessment document
 

Evaluation:


Evaluation is a discrete judgment of value or worth (Creamer & Scott, 2000) typically performed episodically on an individual. In the case of academic advising, evaluation concerns ratings of the performance of the individual advisor (Robbins, 2011).

 

References for Assessment and Evaluation definitions:

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