NACADA Web Event

Building Advisor Competency: Relational Skills Component (DW82)

Online Webinar Presentation
Wednesday, April 4, 2018
1:00 - 2:00 p.m. Central Time

NACADA members register by March 4, 2018 to receive Early Bird Discount
Registration Deadline: Monday, April 2, 2018

Webinar Overview

At the request of the association’s leadership, the NACADA Academic Advising Core Competencies Model (2017) was crafted by the Professional Development Committee (PDC).The purpose of the model is to identify the broad range of understanding, knowledge, and skills that support academic advising, to guide professional development, and to promote the contributions of advising to student development, progress, and success.

In our December 2017 Webinar, PDC Chair Teri Farr led members of her team in an Introduction to the NACADA Academic Advising Core Competencies Model, sharing their experiences with the model’s development process, the thoughts underlying its framework and core competency areas, and the ongoing project of professional development resource identification and development.In February and March 2018, our presenters followed up with discussion of the Model’s Conceptual and Informational components.

In this webinar, our Presenters will continue the conversation with a deeper look at the Model’s Relational component.The competencies included in the relational component provide advising personnel with the skills needed to convey the concepts and information from the other two components to their advisees.

Join us on April 4th to learn more the seven core competency areas included in the Relational component.


Dawn Fettig, Advising Supervisor, College of Arts and Sciences, University of Colorado-Boulder

Dawn Fettig earned her undergraduate degree in Psychology from California State University Northridge and her Master’s degree in Kinesiology (with an emphasis in Sports Psychology) from the University of Northern Colorado. With both Relator and Developer in her top five Strengths, Dawn gets great satisfaction from helping others to become their “best selves.” Over the last 20 years in advising, Dawn has had many roles; from advising prospective transfer students, to providing training and professional development for the College of Arts and Sciences advising community, to serving in a variety of leadership roles at CU and in NACADA. She currently provides advising for special populations such as adult learners, international students and Distributed Studies majors.

Rebecca Hapes, Senior Academic Advisor II, Department of Entomology, Texas A&M University

Rebecca Hapes has 15+ years of experience in higher education that includes recruitment and advising of graduate and undergraduate students; development of retention programs, including the curriculum of an academic success and transition course;  coordination of department-level honors programs; and assistance and coordination of program level assessment at the undergraduate and graduate level.  Most recently, Rebecca served as the chair of the Advisor Training and Development Commission for NACADA (2015-2017) and is presently serving on the Professional Development Committee, the Webinar Advisory Board, and as a Mentor for the Emerging Leaders Program.  She previously served as president of the University Advisors and Counselors (UAC) Organization for Texas A&M University (2008-2009) and has been involved in various committees dedicated to providing professional development opportunities to academic advisors on her local campus.  Rebecca is a frequent presenter on topics such as motivation and engagement of academic advisors, advisor self-care strategies, graduate orientation, advising graduate students, academic probation/retention, and leadership development strategies for academic advisors.

Ashley Clark, Academic Advisor, Bridging Disciplines Programs, The University of Texas at Austin

Ashley Clark advises students pursing a certificate program that requires them to cultivate an interdisciplinary understanding of their chosen topics through a combination of classroom, internship, and research experiences. As the Alumni Coordinator for her unit, she works closely with an alumni council to grow their network and create programs that connect students with alumni in meaningful ways. Though Ashley has been involved in the advising profession for a mere three years, she is an active member of the NACADA Professional Development Committee and also has experience with assessment and facilitation of first year seminars. 

Rhonda Christian, Student Advisor, School of Interdisciplinary Studies, Durham College

As the Student Advisor for the General Arts and Science pathway programs, Rhonda Christian advises students on their education plans and required courses to pursue their future college or university program throughout Canada and the United States. Passionate about growing the advising profession in Canada, she brings the Canadian perspective to the PDC.  Rhonda has been an active member of NACADA as a Co-Chair for the Region 5 Conference in Toronto, Ontario Representative for Region 5, and a recipient of the Great Lakes~Great Leaders and the Emerging Leaders programs.

Josephine “Joey” Volpe, Director, Office for Advising Development, University of Illinois at Chicago

Having been associated with UIC for 23 years in a number of capacities, Joey Volpe is currently the director of a campus-level office that works in coordination with all advising units on campus to provide training and professional development for advisors, consultations for advising challenges and issues, advising assessment, and information on resources for students. She also administers the campus early alert intervention program.  Through various roles, Joey has developed expertise in advising administration, academic advising, pre-health advising, scholarship advising and administration, fundraising and development for scholarships, policy development, and program administration. Joey is dedicated to professional development of advisors and is privileged to serve on NACADA’s Professional Development Committee.

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