Job Positions


Categories: Pacific Region 9




Univeristy of California Davis  

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Position Description
The Coordinator of International Academic Advising has substantial delegated authority from the Academic Senate and the Deans which is independently exercised within broad policy and procedural parameters established by the Associate Deans and Faculty Assistants to the Deans in the College. The position plays the lead role in the delivery of academic advising services for international students in Letters & Science and collaborates with SISS to deliver appropriate services. The Coordinator of International Academic Advising helps students develop academic and cultural competence within the University system; guides students in course and major selection; teaches self-evaluation of academic success; and helps students interpret and understand policies. The Coordinator will develop a support network for students that include awareness of - and access to - the academic and personal resources (tutoring, counseling, etc.) on the campus and in the community; assist students in pursuing appropriate exceptions to policies; and engage in solving complicated problems including those that require referrals to psychological counseling and long-term follow up. The Coordinator is responsible for working with the faculty on governance, curriculum, and other matters of undergraduate education pertaining specifically to international students. The Coordinator of International Academic Advising has a prominent role carrying out those activities. The Coordinator will work with the appropriate campus partners to develop electronic tools for monitoring both progress toward a degree and quality of advising, and will provide appropriate referrals to support general student well-being. The Coordinator position is responsible for supervision of the L&S International Academic Advisers as well as serving as the College lead for campus-wide international academic advising initiatives that will improve retention of international students. The incumbent coordinates the College's submission of projects and proposals to the Office of Undergraduate Education, and analyzes feasibility and potential impact in partnership with international academic advisers in the other three undergraduate collages. The incumbent will provide outreach on best practices to major and program advisors across the College who work with international students. In addition, this position liaises closely with the Director of Academic Advising and the Director of International and Academic English, both housed in the Office of the Vice-Provost for Undergraduate Education, to develop acclimation and retention programs for both first year international freshman and transfer students.

Under primary supervision of the Director of Undergraduate Education and Advising in the Letters and Science Deans' Office and secondary supervision from the Director of Academic Advising in the Office of the Vice Provost for Undergraduate Education, provide comprehensive and wide-ranging academic advising and cultural adaptation services for international students. Serve as expert resource for, and provide leadership to, international academic advisers and departmental academic advisers on a wide variety of policy implementation guidelines. Provide advice and guidance to the chairs and members of college faculty governance committees and International Student Experience Program partners including Services for International Students and Scholars (SISS), ESL Programs (ELWR and UWP), Undergraduate Education, and Student Affairs Programs - including Undergraduate Admissions, the Student Academic Success Center and the Student Community Centers (CCC, LGBTQIA, etc.). Collaborate closely with appropriate personnel in SISS and New Student Academic Services to provide essential pre-arrival advising services, including information about special summer programs for international students. Manage the design and implementation of Freshman and Transfer Orientation workshops and presentations on such topics as cultural adjustment, classroom culture in the United States, academic expectations, developing peer connections, etc., with special emphasis on International Orientation and Welcome Programs. Ensure ongoing, individual and holistic advising for all international students to develop a strong foundation for retention and academic success through graduation. Play a key role in development, coordination, and implementation of international student services and programming under the guidance of the Director of Academic Advising and Director of International Academic English in the Office of the Vice Provost for Undergraduate Education and in coordination with International Academic Advisers in the other undergraduate colleges. Interpret and apply complex Academic Senate, College and Campus academic and administrative regulations and policies associated broadly with undergraduate education and advising and in particular as they apply to international students. Make decisions in consultation with appropriate College faculty related to course planning and scheduling, academic intervention, dismissal, readmission, schedule adjustments and other matters of similar import for individual international students; collaborate with the Associate Dean, Director and Assistant Director in UEA in the planning and the development of office policies and procedures designed to optimize the delivery of advising and academic support services for international students, such as mandatory quarterly advising; represent the College at public forums and respond on behalf of the College to inquiries or complaints from the general public; evaluate and officially certify the completion of degree requirements for a cohort of students; and provide oversight for student Academic Peer Advisers and student assistants. Collaborate with campus partners to provide advising services for students attending International & National Orientation (INO) and Summer Start.

Application Information
Must submit a fully completed application via the UCD employment website.

Institution Information

Additional Information
Must submit applications via the UCD employment website

Contact Information
Michelle Jacobs



Required Qualifications 
-Baccalaureate degree in Psychology, Sociology or related field, or an equivalent combination of education and experience.
-Experience supervising professional and student staff and leading efforts in team-building within a university setting.
-A minimum of five years' administrative project / program management experience working with international students in a post-secondary institution.
-A minimum of five years' experience in the development and implementation of advising and transition programs aimed at international first year and transfer students.
-Knowledge and understanding of theory and practical application of best practices for multicultural and student development.
-Knowledge to effectively navigate the multicultural dynamics of a large research-intensive university, the academic environment, and the unique pressures encountered by international students at a major research university.
-Interpersonal, communication and relational skills to interact positively and cooperatively with stakeholders.
-Experience working with community colleges to develop transfer pathways, including a social support component for international students to four-year institutions.
-Experience identifying, documenting, and addressing student academic needs, personal and social challenges commonly encountered by college students from all backgrounds through the development of strategies and programs to successfully meet those needs.
-Experience developing outcomes assessment strategies, policies, and practices for programs serving international students.
-Knowledge of state, national, and international college and university retention programs.
-Knowledge of current homeland security regulations pertaining to international student visa requirements.
-Experience working with regulations governing undergraduate education as set by an Academic Senate.
-Analytical skills to understand, interpret, and apply complex policies, rules, and philosophies.
-Quantitative literacy skills for analysis of college transcripts and accurate computation of grade point averages and grade point balances.
-Organizational skills to manage work assignments through to successful completion under pressure of competing deadlines.
-Proficiency with programs and software (such as Word, Excel, FileMaker, Access, email) to produce documents, presentations, forms, data queries, reports, spreadsheets and web searches.

Preferred Qualifications
-Master's degree in Psychology, Sociology, Counseling, Higher Education Leadership, or related field, or an equivalent combination of education and experience.
-Experience providing high-level counsel and recommendations to administrative leadership related to existing policies and/or regulations, with a focus on improvement.
-Experience living abroad.
-Experience developing international orientation programs.
-Experience either teaching or developing teaching modules for international student cultural and academic adaptation programs.
-Bilingual skills.