Job Positions

71679/Student Affairs Officer II

Categories: Pacific Region 9


Programs Abroad Office


UC San Diego

Date Posted:


Close Date:


Position Description
This Student Affairs Officer II position is for a Coordinator of Faculty-Led Programs at the UC San Diego Programs Abroad Office. The successful applicant will report to the Director of Opportunities Abroad and Faculty-Led programs, and will be part of a dynamic team that administers the UC San Diego Global Seminar program. The primary responsibilities of this position include recruiting and advising students, working with faculty, and collaborating with study abroad partners to administer all aspects of successful summer faculty-led programs

With general supervision from the Student Affairs Officer III - Supervisor, incumbent will advise students about on education abroad options with special emphasis on the credit-bearing Global Seminars (GS), as well as the Education Abroad Program (EAP), the Opportunities Abroad Program (OAP); and noncredit-bearing work, internship, service learning and volunteer options, with an emphasis on one, or more, of these programs. Evaluate the eligibility of applicants to the UC Education Abroad Program and make selection decisions. Assist with the selection process for Global Seminar participants. Plan, implement, and evaluate a variety of student recruitment and academic department outreach activities. Coordinate with education abroad returnees, graduate and professional students, and parents as part of outreach and marketing efforts.Establish and maintain professional networks with key UC San Diego offices.Participate in team advocacy efforts campus-wide. Advise students about, and assist with, administration of scholarships to send UC San Diego students to education abroad. Develop content for, plan, and implement general pre-departure and country-specific orientations for students going abroad. Work with academic advisors in the Colleges and academic departments to review education abroad options, processes, participation rates, and to facilitate the integration of education abroad coursework with UC San Diego degree requirements. Assist with recruitment, selection, and hiring of student assistants and provide work direction.

~ Able to work occasional evenings and weekends as determined by special events.
~ Available to attend professional conferences and other professional development opportunities related to international education.
~ Provide crisis management/intervention in an international context, as needed.

Institution Information
The position is based on the UC San Diego campus in La Jolla, California. UC San Diego is an Equal Opportunity / Staff Affirmative Action Employer that values a diverse workforce and provides reasonable accommodations to people with disabilities.

Application Process
For more information on these positions, please consult the UC San Diego on-line job posting site.


Required Qualifications
Minimum of one year of professional advising experience with student populations in a university advising environment, particularly related to living and study abroad. Excellent interpersonal skills and the ability to employ fundamental counseling techniques with sensitivity, including appropriate referrals.Experience studying and/or living abroad. Knowledge about a wide variety of countries, cultures and foreign educational systems. Familiarity with international political, social and cultural issues as they pertain to educational exchange. Familiarity with regional and national study abroad networks and resources.Proven track record in customer service. Demonstrated dedication to student populations and proven ability to sincerely work for their success. Must possess the full range of skills, knowledge and abilities to assess the needs of students while complying with policies and regulations. Proven ability to work productively and cooperatively in a high-stress, fast-paced, public environment. Ability to handle a large caseload of student advisees.Ability to plan and conduct large and small group meetings and workshops. Demonstrated skill in event management, publicity, and evaluation.Ability to determine appropriate content, design format and implement effective pre-departure and cross-cultural orientation sessions. Demonstrated skill in planning, designing, publicizing, implementing, and evaluating student orientation programs, workshops, and cross-cultural activities and events.

Preferred Qualifications
Skill in establishing rapport and in exercising professional judgment, tact and diplomacy in working with a wide range of students, parents, faculty, and staff from diverse cultural, social, and economic backgrounds. Ability to mediate problems and handle sensitive issues that require tact and confidentiality. Must have demonstrable basic knowledge of counseling and student development. Ability to independently match student objectives and qualifications with program requirements to make appropriate selection decisions. Demonstrated skill in evaluating academic records. Ability to work effectively with faculty, staff and administrators throughout the campus to provide information, including online resources, develop appropriate processes, ensure academic integration of study abroad coursework and resolve conflicts. Knowledge and skill in analyzing, interpreting and implementing college/university policies, procedures and requirements as they pertain to educational opportunities abroad. Ability to establish priorities, set goals, organize workload, work independently, innovate when necessary, and make independent judgments about policies, procedures and work priorities within existing guidelines. Demonstrated ability to consistently interact collegially with colleagues, to be professional in all interactions, to bring a positive attitude to the workplace, to want to learn and acquire new skills, and to respect authority. Ability to maintain confidentiality and handle sensitive matters with tact and discretion. Demonstrated ability to provide crisis management and intervention in an international context and to problem-solve and offer alternatives toward conflict resolution.  Knowledge about current safety, security, and health issues, as they affect students abroad.Excellent oral and written communication skills.  Able to present clear, concise information to a diverse population and to large groups of students, parents, and campus personnel. Ability to write clearly, concisely and persuasively; editing skills. Ability to work with precision and attention to detail. Ability to coordinate, design, implement and evaluate publicity and marketing strategies and student recruitment procedures on a university campus. Demonstrated skill and experience using Microsoft Office programs including Word, Excel, and PowerPoint, as well as other software programs, such as FileMaker Pro, In-Design, Adobe Acrobat, etc. Ability to use student information systems (such as; ISIS, StudentLink, and QueryLink). Skill to conduct research and solve problems associated with use of computing systems and software packages. Master’s degree in educational, counseling, or related field or equivalent combination of education and experience.