Job Positions

Academic Advisor - #2242

Categories: Pacific Region 9


Student Affairs


California College of the Arts

Date Posted:


Close Date:

Open until filled

Position Description
Academic Advisors work closely with the Director and Assistant Director of Academic Advising, faculty affiliated with assigned programs (majors), and colleagues from student affairs and other key units to foster student academic success and support retention. For many undergraduates at CCA, academic advisors serve as the lynchpin for communication and connection with the college for the duration of their academic experience. Accordingly, CCA employs a holistic approach to advising that integrates developmental, strength-based/appreciative, and (as needed) intrusive academic advising strategies with aspects of case management. While advising assignments are subject to change contingent on enrollment trends and the needs of the College, they are generally distributed loosely according to division and campus: Design and Architecture in San Francisco; Fine Arts and Humanities & Sciences in Oakland. The faculty-based First-Year Advising Program is based in Oakland. Occasional evening or weekend work will be expected. Currently, we have one opening for a San Francisco-based Academic Advisor and one for an Oakland-based Academic Advisor, both with an anticipated start date of August 4, 2014. This position, which will be based in San Francisco, will work primarily with Design and Fine Arts majors with an emphasis on Film, Graphic Design, and Illustration students.

Advising: Provide developmentally-appropriate advising to students on all matters related to CCA’s academic programs, policies, and graduation requirements as well as adaptation to college; study skills and time management; integration of curricular and co-curricular, and professional interests; and other matters. Refer students to various resources in support of their success. Foster an increasing sense of responsibility and empowerment for students as they progress through their stay at CCA.
Retention: Participate in various retention efforts, which may include an emphasis on particular student populations (such as transfer, at-risk, underrepresented, or first-generation students). Broadly monitor student progress, and follow up with students, faculty members, or other staff members as appropriate.
Registration and Orientation: Assist with registration planning and problem-solving, summer registration for new students, and New Student Orientation as needed.
Academic Affairs Liaison and Workshop Delivery: Collaborate with program faculty in assigned academic programs to deliver information sessions and academic planning workshops and to address major-specific concerns. In accordance with guidelines from program leadership, determine when policy exceptions or course substitutions are warranted and consult with stakeholders in the case that an exception would be precedent-setting.
Collaboration with Career Development: Under the guidance of the Associate Director for Career and Academic Development, incorporate timely conversations about career options, internships, course selection to maximize professional opportunities, etc. into advising transactions. Provide referrals to Career Development, International Student Affairs and Programs, Internship Coordinators, etc. as appropriate. Collaborate on program-specific workshops.
Administrative Systems, Web and Database Development: Maintain advising records for all students in Datatel and/or Salesforce, update advising materials relevant to assigned programs, and assist in the management of administrative systems and processes on behalf of the Advising Program. This will include the development of online resources, including the advising website page and the college’s WebAdvisor system, as well as social media.
Support for the Academic Advising Unit: Provide analytical and administrative support for the Director and Assistant Director of Academic Advising, which may include special projects, research, report writing, and other duties. Take on specific projects as delegated by the Director or Assistant Director (orientation presentations, workshops for students on academic probation, etc.).
Student Emergencies: Follow student affairs emergency protocols and respond to mild to moderate risk-level student emergencies (missing students, physical health issues, victims of certain crimes) as determined by the Director and Assistant Director of Academic Advising. Report and respond to more serious student emergencies under the guidance of the Director and/or student affairs senior leadership. Please follow link for complete list of duties:

Institution Information
Founded in 1907, California College of the Arts (CCA) is an independent art college with 21 undergraduate programs in architecture, design, fine arts, visual studies, and writing. The college also has graduate programs in architecture, comics, curatorial practice, design, design strategy, film, fine arts, visual and critical studies, and writing. Through these programs, the college has created a dynamic and interdisciplinary environment. Diverse cultural perspectives enrich the CCA community and the college believes that continuing to expand the horizons of the students and faculty is essential to achieving its educational objectives. With campuses in Oakland and San Francisco, CCA currently enrolls 1,950 full-time students.

Application Process
Applicants are invited to submit a letter of interest, resume and contact information for three professional references to:California College of the Arts Human Resources (Job #2242)

Additional Information
This position is based on the San Francisco Campus

Contact Information


Required Qualifications
Bachelor's Degree required. 

Preferred Qualifications
Bachelor’s degree required. BFA and experience or education in design, architecture, or fine art field related to assigned programs or related disciplines strongly preferred. Experience working in academic advising or related, retention-focused student-affairs environment is preferred. In the absence of such experience, familiarity with higher education issues and/or student development theory is key. Advisors must have a high level of comfort and expertise with computer technology, including Microsoft Office (particularly Word and Excel) and database programs. They must demonstrate the ability to synthesize information from multiple sources, learn quickly, remember details, and convey accurate information about complex policies and requirements to students. Candidates must be service- and support-oriented and have excellent analytical, organizational, and administrative skills. They must have the ability to prioritize work in a multi-tasking environment, manage time, and be adaptable to changing needs and frequent interruptions. They should be able to plan and manage projects, take initiative and be resourceful, work independently with minimal supervision, and meet required deadlines. Advisors must demonstrate the ability to work and communicate effectively (verbally and in writing) with students, faculty, staff, parents, and other community members. Candidates must have the ability to work cooperatively, collaboratively, and creatively with others and exercise outstanding judgment. Candidates should enjoy both the challenges and pleasures of working as a team-member at an educational institution. Experience using and supporting Datatel Colleague or similar ERP software preferred.