Job Positions

Academic Advisor III

Categories: Mid Atlantic Region 2

Department:

School of Public Affairs

Institution:

Pennsylvania State University - Harrisburg

Date Posted:

10/31/2017

Close Date:

Open Until Filled
 

Position Description

We are seeking a Graduate Student Success Specialist who will play an integral role in the matriculation and retention of graduate degree students in the residential and online programs of the School of Public Affairs (SPA) at Penn State Harrisburg. The graduate student success specialist will track and follow-up on student activation status/student activation strategy; serve as a student case manager, coaching students, advocating for them, and proactively communicating with students and faculty members of the programs; and provide general administrative advising services such as analyzing and explaining degree requirements, conducting degree audits, troubleshooting errors in their records, etc. The Graduate Student Success Specialist will work closely with the professors in charge of the various graduate programs in the SPA.

Duties

 

Application Information

https://psu.jobs/job/75292

Institution Information

Additional Information

This position is located in Middletown, PA.

Contact Information

 

Qualifications:

Required Qualifications

  • Typically requires a Master's degree or higher plus two years of related experience, or an equivalent combination of education and experience.
  • Competencies critical to success include: demonstrated passion for serving students; ability to build strong partnerships with students, many of whom you may never meet in person; commitment to teamwork and accountability to the director of the SPA and program leaders; follow-through and attention to detail; genuine comfort working in a large, rapidly changing organization; excellent verbal and written communication skills; and a sense of humor.
  • Computer competencies needed are: MS Word, Excel, PowerPoint, audio and video conferencing, student record database systems, and e-mail.

Preferred Qualifications

  • Preference for a degree in public administration, criminal justice, health administration, homeland security, or political science.