Job Positions

Academic Advisor

Categories: Pacific Region 9


University Advising


Cal Poly

Date Posted:


Close Date

June 8, 2015

Position Description
The Mustang Success Center coordinates and provides timely, effective advising services to first and second year students, first year transfer students, and student-athletes. Through individual appointments, group advising sessions, and workshops, the advisors help students understand University policies and procedures, offer a full range of proactive academic services, refer students to appropriate campus resources, and provide leadership in coordinating College and University programs that support student success.

Under general supervision the Academic Advisor performs a variety of complex assignments which require coordination and planning with other areas of the University (e.g., Residential Life, Student Life and Leadership, Career Services, etc.). The incumbent must maintain effective working relationships with a wide range of students, faculty, staff and the general public (e.g. parents) by employing various interviewing and counseling techniques. Incumbent must make decisions, within established parameters, that impact student groups (e.g. Athletes, students in academic difficulty, etc.) as well as individual students and recommend changes to existing policies/practices as appropriate. The following examples illustrate typical work activities and are not meant to be all inclusive or restrictive: Advising: Provide comprehensive advising and academic support services to all students seeking services from the Mustang Success Center(including student athletes). Services include such activities as one-on-one academic advising, mentoring, career planning and personal support and group sessions. Mustang Success Center Programming: Coordinate and lead essential workshops targeted at first and second year students, as well as first year transfer students. Strive for continuous improvement by developing a feedback loop, as well as monitoring the impact on student success through reports and ongoing assessment. Recommend and then lead and/or coordinate the implementation and management of new programs that promote or assist with student success. For example, Sophomore Success Program, an "early alert" system, etc. Coordinate and lead training sessions/workshops for university employees who have an advising role (e.g. faculty, peer advisors, etc).Campus Community: Communicate regularly with the following to ensure students are receiving the best advising services possible: College advisors, Housing (CSD's and RA's), the Record's office, and other campus departments that may affect student success. Communicate with faculty to coordinate an "early alert" system for students who may be experiencing academic difficulty. Be familiar with campus resources, so that appropriate referrals can be made to students. 

Application Process
To apply, visit WWW.CALPOLYJOBS.ORG to complete the required online staff application and apply to requisition #103693. Applicants will have the option of attaching a Cover Letter, Resume and three Letters of Recommendation via the online employment system.

 Institution Information

Contact Information
Shannon Stephens
Director, Mustang Success Centers


Required Qualifications
Bachelor's degree and two years of professional experience in one of the student services program areas or in a related field; OR a Master's degree and one year of experience. 

 Preferred Qualifications 
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.Familiar with NCAA Division I policies as they relate to academic progress/standing.