Job Positions

Academic Advisor

Categories: Pacific Region 9


Student Affairs


California College of the Arts

Date Posted:


Close Date:

For staff positions, screening begins immediately and continues until the position is filled.

Position Description
Academic Advisor works closely with the Director and Assistant Director of Academic Advising, faculty affiliated with assigned programs (majors), and colleagues from student affairs and other key units to foster student academic success and support retention. For many undergraduates at CCA, academic advisors serve as the lynchpin for communication and connection with the college for the duration of their academic experience. Accordingly, CCA employs a holistic approach to advising that integrates developmental, strength-based/appreciative, and (as needed) intrusive academic advising strategies with aspects of case management. While advising assignments are subject to change contingent on enrollment trends and the needs of the College, they are generally distributed loosely according to division and campus: Design and Architecture in San Francisco; Fine Arts and Humanities & Sciences in Oakland. The faculty-based First Year Advising Program is based in Oakland. Occasional evening or weekend work will be expected. Currently, we have one opening for a San Francisco-based Academic Advisor with an anticipated start date of July 5, 2016. This position, which will be based in San Francisco, will work with Design and Fine Arts majors with an emphasis on Fashion Design, Film, Illustration, and Painting/Drawing.

Provide developmentally-appropriate advising to students on all matters related to CCA’s academic programs, policies, and graduation requirements as well as adaptation to college; study skills and time management; integration of curricular and co-curricular, and professional interests; and other matters. Refer students to various resources in support of their success. Retention: Participate in various retention efforts, which may include an emphasis on particular student populations. Broadly monitor student progress, and follow up with students, faculty members, or other staff members as appropriate.
Registration and Orientation:
Assist with registration planning and problem-solving, early registration for new students, and New Student Orientation as needed.
Academic Affairs Liaison and Workshop Delivery:
Collaborate with program faculty in assigned academic programs to deliver information sessions and academic planning workshops and to address major-specific concerns. In accordance with guidelines from program leadership, determine when policy exceptions or course substitutions are warranted and consult with stakeholders in the case that an exception would be precedent-setting.
Collaboration with Career Development:
Under the guidance of Career Development, incorporate timely conversations about career options, internships, course selection to maximize professional opportunities, etc. into advising meetings. Provide referrals to Career Development, International Student Affairs and Programs, Internship Coordinators, etc. as appropriate. Collaborate on program-specific workshops.
Administrative Systems, Web and Database Development:
Maintain advising records for all students in Datatel and/or Salesforce, update advising materials relevant to assigned programs, and assist in the management of administrative systems and processes on behalf of the Advising Program. This will include the development of online resources, including the advising website and the college’s WebAdvisor system, as well as social media.
Support for the Academic Advising Unit:
Provide analytical and administrative support for the Director and Assistant Director of Academic Advising, which may include special projects, research, report writing, and other duties. Take on specific projects as delegated by the Director or Assistant Director (orientation presentations, workshops for students on academic probation, etc.).
Student Emergencies:
Follow student affairs emergency protocols and respond to mild to moderate risk-level student emergencies (missing students, physical health issues, victims of certain crimes) as determined by the Director and Assistant Director of Academic Advising. Report and respond to more serious student emergencies under the guidance of the Director and/or student affairs senior leadership.
Take an increasing role in preventing and responding to incidents of harassment, discrimination, and misconduct as determined by student affairs senior leadership. Help establish a student culture in which diversity is encouraged and where students learn to respect differences, take responsibility for their actions, and exercise leadership. College-Wide Collaborative Efforts: Collaborate with other campus offices, such as Student Records, International Student Affairs and Programs, Financial Aid, Enrollment Services, and Residential Life concerning retention and the transition of students to college. May serve as liaisons to parents and other community members as needed.
Meetings and Committee Service:
May serve on committees as needed to represent the Advising Program and/or the Division of Student Affairs.

Application Information
Applicants are required to attach a cover letter and resume, as well as state salary history and requirements. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.
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Institution Information
As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.

Additional Information
San Francisco Campus

Contact Information



Required Qualifications 
Bachelor’s degree required. BFA and experience or education in design, architecture, or fine art field related to assigned programs or related disciplines strongly preferred. Experience working in academic advising or related, retention-focused student-affairs environment is preferred. In the absence of such experience, familiarity with higher education issues and/or student development theory is key. Advisors must have a high level of comfort and expertise with computer technology, including Microsoft Office (particularly Word and Excel), Google Apps for Education and database programs. They must demonstrate the ability to synthesize information from multiple sources, learn quickly, remember details, and convey accurate information about complex policies and requirements to students. Candidates must be service- and support-oriented and have excellent analytical, organizational, and administrative skills. They must have the ability to prioritize work in a multi-tasking environment, manage time, and be adaptable to changing needs and frequent interruptions. They should be able to plan and manage projects, take initiative and be resourceful, work independently with minimal supervision, and meet required deadlines. Advisors must demonstrate the ability to work and communicate effectively (verbally and in writing) with students, faculty, staff, parents, and other community members. Candidates must have the ability to work cooperatively, collaboratively, and creatively with others and exercise outstanding judgment. Candidates should enjoy both the challenges and pleasures of working as a team-member at an educational institution.

Preferred Qualifications
Experience using and supporting Datatel Colleague or similar ERP software, Salesforce, and Workday preferred.