Under primary supervision of the EUO Director of Undergraduate Affairs provide comprehensive and wide-ranging academic advising and support for undergraduate students in the College of Engineering. Serve as expert resource for and provide leadership to departmental academic advisors on a wide variety of policy implementation guidelines; provide advice and guidance to the chairs and members of college faculty governance committees, other campus units. Collaborate closely with appropriate personnel in other campus units. Ensure ongoing, individual and holistic advising for students to develop a strong foundation for retention and academic success through graduation. Interpret and apply complex Academic Senate, College and Campus academic and administrative regulations and policies associated broadly with undergraduate education and advising. Make decisions in consultation with the Associate Dean and, when appropriate, other college faculty on course planning and scheduling, academic intervention, dismissal, readmission, schedule adjustments and other matters of similar import for undergraduate students; collaborate with the Associate Dean and Director in office planning and the development of office policies and procedures designed to optimize the delivery of advising and academic support services; represent the college at public forums and respond on behalf of the college to inquiries or complaints from the general public.
Work schedule is 8:00 am to 5:00 pm, Monday-Friday. Occasional evening and weekend work will be necessary to provide academic information, participate in workshops, attend meetings, programs, and other events related to the responsibilities of the position, and to represent the Dean's Office or act as liaison to various groups. Participate in CoE commencement ceremonies.
- Knowledge of academic courses/programs/curriculum, major and college requirements, educational alternatives, petitions and certifications, etc.
- Experience advising students in a university setting.
- Experience identifying and determining appropriate level of advising or referral services for individual students, providing immediate crisis counseling, triage, and referrals to students in academic, financial or personal difficulty. Knowledge of a wide range of campus student services and resources.
- Experience implementing management policies, practices and decisions.
- Experience assessing college transcripts and accurately compute grade point average.
- Experience interpreting transcripts.
- Knowledge of State and Federal Laws governing confidentiality of student records.
- Experience recording accurate and complete messages and student file notations.
- Experience with general curricular elements and structures (e.g., courses, units, prerequisites, majors and minors) and pedagogical approaches at the college and university level.
- Knowledge of state-wide, national and international college programs and resources.
- Experience in program development, team-building and group leadership.
- Knowledge of academic courses/programs/curriculum, major and college requirements, educational alternatives, petitions and certifications, etc. (UCD preferred).
- Experience comparing and correctly determining course content of Community College, State and University courses to UCD equivalencies.
- Knowledge of UC policies regarding Privacy of Information.
- Experience with University governance and administrative structures in a public university.
- Knowledge of university programs and resources.
- Experience working with and maintaining confidential information and materials.
- Oral communications skills to communicate clearly, effectively, and professionally in person and by telephone.
- Experience identifying and documenting patterns of student academic needs and to develop strategies and programs to successfully meet those needs.
- Experience using online tools and advising systems such as BANNER, College Sourse, Assist.com, and Degree Navigator.
- Organization and planning skills to set work priorities under multiple deadlines.