Job Positions

Academic Counselor

Categories: Mid South Region 3


Dean of the College


Wake Forest University

Date Posted:


Close Date:

Open Until Filled

Position Description

The Academic Counselor, under minimal supervision, provides professional guidance, consultation, and support to students and University constituencies on matters, trends, and issues pertaining to advisement and/or retention of students of the college. Handles or provides consultation on complex individual issues related to study abroad requests, drop/adds, and credit overloads.


  • Provides advisement to students and consultation and guidance to faculty and administrators regarding academic matters. Meets with students on a daily basis to process requests for study abroad approvals, late drops, late adds, and credit overloads. Communicates action on student cases to administrative offices on campus.
  • Counsels students who find it necessary to leave the University. Accepts and processes requests for readmission to the college.
  • Tracks assigned students throughout their lower division, academic career, and consults with assigned students’ academic adviser periodically to assure students are progressing academically.
  • Serves as a liaison between students and the Committee on Academic Affairs.
  • Works with faculty members and administrators to determine whether or not students have valid reason(s) to be withdrawn without penalty from individual classes or from an entire semester; communicates these decisions to other offices in the University.
  • Receives and investigates reports from faculty members and/or academic advisers regarding students with excessive absences, poor academic performance, and failure to attend class.
  • Receives and makes decision on requests from students to obtain part time status.
  • Assists with the planning and execution of new student orientation.
  • Assists with registration of incoming, first-year students.
  • Assists with recruitment and assignment of lower division and student advisers.

Application Process

Institution Information


Additional Information


Contact Information



Required Qualifications

  • Bachelor’s degree plus one to three years related experience, or an equivalent combination of education and experience.
  • Knowledge of Wake Forest University academic policies and procedures or ability to learn in a short period of time.
  • Knowledge and understanding of student academic advisement, development, retention issues, trends, and programs.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to make decisions using individual discretion and independent judgment.
  • Ability to counsel students and communicate with faculty members and administrators.
  • Ability to perform multiple tasks and prioritize as necessary.
  • Proficiency in Banner, Microsoft Word, Excel, PowerPoint, the internet, and other relevant software.
  • Ability to learn new programs to include student records system.
  • Ability to maintain confidentiality of information and records; ability to manage and distribute information appropriately.
  • Ability to use good judgment and discretion in responding to inquiries.
  • Ability to analyze and solve problems.
  • Ability to investigate and analyze information and to draw logical conclusions.
  • Knowledge of rules, regulations, and laws regarding student records.

Preferred Qualifications