Job Positions

Assistant Director, Academic Advising and ADA/504 Service Coordinator

Categories: Mid Atlantic Region 2




Gannon University

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Open Until Filled

Position Description

The Assistant Director of Academic Advising and ADA/504 Service Coordinator will provide quality advising services to various types of undergraduate students in an effort to increase student persistence and retention. In addition, the Assistant Director will coordinate student outreach efforts which include but not limited to peer mentoring. The position will also be responsible for coordinating ADA/504 services to students with documented disabilities. Must be able to support and promote the University’s Mission.    


  • Collaborates with faculty and staff, providing supplemental advising to any undergraduate student in need, including but not limited to At-risk and Academic Action students. In addition, advises General Studies and Undeclared/Undecided students.
  • Establishes a mentoring program, including recruitment, hiring, training and supervision. Works with academic departments to integrated mentoring.  
  • Collaborates with administration, faculty and staff in development, implementation and presentation of program activities, including workshops addressing academic issues for students. Collaborates with Career Exploration and Development.
  • Collaborates with administration, faculty and staff in development, coordination and execution of summer bridge programs as needed.      
  • Advises students on academic policies, liberal arts education and major exploration. Communicates advising expectations and responsibilities to new undergraduate students.
  • Generates, maintains and uses academic records, including databases and spreadsheets. Maintains confidentiality of student records and assessments. Utilizes technology in support of academic advising.      
  • Participates in professional development opportunities.
  • Serves on University committees as appropriate.
  • Participates in University events, including but not limited to orientation, open house, convocation, graduation.
  • Guides students, parents and documentation agents through the process of disclosure, requesting and utilizing reasonable accommodations.      
  • Meets with disclosing students to confirm that the student has valid disability documentation or to help them obtain the proper documentation.
  • Works with faculty, staff and administration in advocating for students and providing accommodations for students with valid documentation, including guiding purchase of equipment or other types of materials that may be required.
  • Develops the Assessment Plan, Annual Report, and Strategic Plan for the ADA/504 services.
  • Performs other duties as assigned within the scope and responsibility and requirements of the job.    

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Required Qualifications

  • A master’s degree in a related field (e.g., higher education, education, counseling, or student personnel) is required with preference given to individuals with a background in disability support services.

  • A minimum of two years' experience in academic advising or student support services at the college/university level is required with some level and knowledge in working with students with disabilities.       

  • Must have excellent verbal and written communication skills, including the ability to present to small groups.  Must have knowledge of current theories and practices in higher education student development, peer mentoring, retention, academic and career advising, and student support services.  Must have a working knowledge of Microsoft Word, Access, and PowerPoint; and the ability to operate standard office equipment.  Current knowledge of local, State, and Federal ADA/504 regulations governing access to accommodations for success at the University is required.

Preferred Qualifications