Job Positions

Assistant Director (Student Services Advisor 4, 4576U), Sociology Dept - 18211

Categories: Pacific Region 9




University of California, Berkeley

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Position Description
Assistant Director (Student Services Advisor 4, 4576U), Sociology Dept - #18211UC Berkeley - Main Campus The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at The Berkeley International Study Program (BISP), based out of the Department of Sociology, brings in ~275 visiting students each semester to take courses on a space availability basis through UC Extension’s Concurrent Enrollment program. We have two distinct programs, one is the BISP in Sociology; the other is the BISP in Letters and Science (L&S). We are looking to hire an Assistant Director to manage the BISP in L&S program, in which invited visiting students from East Asia take courses among 22 participating departments in L&S. This is an exciting opportunity for an experienced student affairs professional to work in a great department, and in a new and innovative program that provides international study opportunities.The Assistant Director will have responsibility for managing all aspects of the BISP in L&S program, which includes strategic planning, policy development and implementation, program procedures, and a wide range of student services. Responsibilities include program advising, orientation, curriculum planning, intercultural learning programs and events, recruitment and international travel. He/she will work with many different constituencies including BISP staff, academic department staff and faculty, international coordinators abroad, other campus offices such as UC Extension, and visiting international students.

Program Management and Policies:
The Assistant Director manages the BISP in L&S program. Responsible for all aspects of its successful implementation, further development and improvement. Develops and presents complex proposals and strategic plans on a broad range of issues to include policies, new programs, problem identification and solutions, costs, benefits and options. Anticipates the impact of policy decisions on students and other campus units, and implements changes as needed. Provides in-depth analysis of the program. Writes, analyzes, and interprets reports on student academic needs, enrollment trends, program participation, and progress towards program objectives. Makes recommendations for curricular changes and allocation of resources, within the limitations of the Concurrent Enrollment program. Conducts surveys and works closely with high-level administrators at foreign institutions (currently 12) to determine course interests and the requirements students need to fulfill. Consults with relevant student services and curriculum staff and faculty across campus on curriculum issues involving visiting Concurrent Enrollment students. Attend meetings and workshops hosted by other international educators on campus and abroad, to make relevant contacts and to learn more about other programs and study abroad issues that affect our visiting international students.
Program Advising:
Designs and implements an effective orientation and advising program for BISP in L&S students before and after they arrive at Berkeley. Provides advising on intricate student issues/grievances such as grade disputes, course approvals at their home institution, and personal crises. Oversees the day-to-day advising of visiting students by the Program Advisor and Academic Specialists, who provide support and specific advice on program requirements, academic matters, and adjusting to a new culture and education system; ensuring consistency of information and advice. Coordinates and supports other intercultural learning programs and events for our visiting BISP students, such as the Language Buddy Program and Cultural Peer Mentor program. Recruitment and Admissions:Advises BISP management on outreach strategies, and helps identify targeted institutions abroad to meet program goals. Evaluates the effectiveness of the recruitment program. Actively solicits qualified students from overseas. Travels abroad to East Asia each semester, to meet with collaborators and prospective students. Promotes the program and makes presentations to inform students and international university officials about the BISP in L&S program, and negotiate matters that are particular to each institution’s programs and goals. Coordinates and administers English Language skills assessment process. Oversees the invitation/acceptance of the BISP in L&S international students before they apply for their study abroad documents via the International Concurrent Enrollment program at UC Extension. Handles complex issues that arise in the application process.

Institution Information
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: If you’d like more information about your EEO rights as an applicant under the law, please see: As of January 1, 2014 the University of California, Berkeley is a smoke and tobacco free workplace. Information about our Smoke and Tobacco Free policy is available at:

Application Process
To Apply: Please submit your cover letter and resume as a single attachment when applying through click on ‘Job Listings’ followed by ‘External Applicants’, and then search for job number 18211. Additional Information: This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

Additional Information
Salary: Annual Hiring Range: $52,500 - $80,300 depending upon experience. This is a 2 year contract position at 100% time, with possibility of extension or transition to a permanent career position. For information on the comprehensive benefits package offered by the University visit:

Contact Information
Human Resources


Required Qualifications
• Bachelor’s degree, and at least three to five years of progressively responsible student services, program and project management experience in higher education.
• Strong analytical and organizational skills. Attentive to detail, highly accurate, and able to formulate logical decisions.
• Demonstrated ability to identify problems and viable solutions, develop original ideas, and take initiative to lead a program. Skills in monitoring/assessing people, processes and services to make improvements. High comfort level with ambiguity and change.
• Knowledge of principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences in a higher education setting.
• Demonstrated ability to work both autonomously and with others to achieve program goals; exercise a high degree of independent judgment and political acumen, common sense, tact, and discretion; demonstrate personal and professional integrity, and engender trust and good will among many constituencies.
• Ability to plan and implement successful events and programs, and successfully manage multiple concurrent projects and responsibilities.
• Advanced knowledge of advising and counseling techniques.
• Outstanding interpersonal skills and multicultural competencies. Demonstrated ability to work with diverse populations.
• Excellent written and verbal communication skills, including demonstrated effectiveness in public speaking, ability to influence, and strong presentation and meeting facilitation skills.
• Possession of, or eligibility for, a valid Passport. Ability to travel abroad for one to two weeks once or twice each semester.
• Flexibility to work occasional unusual hours to support special events in the evening or weekend.

Preferred Qualifications
• Experience working in an academic department in student services, curriculum and enrollment. Advanced and comprehensive knowledge of UCB academic programs, policies and procedures; particularly in the Social Sciences and Humanities Divisions (preferred).
• Thorough knowledge of UCB processes, protocols and procedures for curriculum and scheduling, UC Extension Concurrent Enrollment, international student recruitment, advising practices, and common campus-specific student applications, such as OLADS and BearFacts (preferred).
• Experience working with international student education programs at a four-year college or university. Working knowledge of tertiary level foreign credentials, study abroad programs and policies, and major educational systems of the world (preferred).
• Demonstrated ability to communicate with foreign constituencies in Mandarin highly preferred. Alternatively, fluency in Korean or Japanese would be helpful (preferred).
• Master’s degree or equivalent in higher education, student services or related field with emphasis in counseling, international education, or similar discipline (preferred).