The Director carries out the administrative and academic mission of the Health Profession Advising office and reports to the Associate Provost for Undergraduate Education in the Office of the Provost. The Director manages advising and high-level support for students who seek admission to Doctor of Medicine (allopathic and osteopathic) programs as well as other types of health professions programs, such as veterinary and dental medicine, physician assistant and physical therapy programs. The Health Professions Advising office offers pre-medical and pre-health professions advising for Northwestern undergraduates and alumni from all six undergraduate schools and serves approximately 1200 students each year.
- Manages programs and services that provide health professions advising to undergraduates and alumni through individual appointments, drop-in sessions, workshops, presentations, outreach advising, and email and phone conversations regarding health professions admissions criteria, shadowing, research and experiential clinical opportunities, in compliance with all associated policies, rules and regulations.
- Provides leadership, supervision, management, evaluation of the advising and administrative staff, coordinates professional development opportunities, conducts and reviews quarterly and annual performance objectives and reviews and oversees projects under their responsibility.
- Oversees strategic planning and department organization; operationalizing goals and objectives.
- Assesses advising services to determine student learning outcomes, facilitate evidence-based decisions and continuous improvement.
- Oversees compliance with all associated policies, rules and regulations.
- Other projects and responsibilities as assigned by the Associate Provost.
Advising and Counseling:
- Oversees pre-medical and pre-health professions advising, including course planning and sequencing, health professions' application preparation and support, and mock interviews.
- Partners with university/departmental/school/faculty advisors, student affairs departments and other campus colleagues to ensure that students are knowledgeable about courses and competencies required for admission to their chosen health professions schools and programs.
- Collaborates with advising team to conduct daytime, evening and occasional weekend workshops, events, and outreach activities centered on various components of the pre-med/pre-health preparation.
- Participates in the professional advising associations and conferences, such as the national (NAAHP) and regional (CAAHP) professional associations for advisors in the health professions. Attends related conferences, events and meetings.
- Advances philosophies of learning and cultural diversity while actively promoting diversity in staffing and professional development.
- Outreach to diverse student populations, particularly Underrepresented in Medicine (URM) students to provide pre-medical and pre-health advising and support.
- Identifies opportunities and develops strategies for connecting students with alumni and health professionals to aid students in finding mentoring, clinical, research and shadowing opportunities.
- Builds and nurtures relationships with a diverse array of alumni and employers to increase the Health Professions Advising profile and University reputation and visibility.
- Consults with internal / external departments, faculty, alumni, student affairs, academic departments, student organizations and administrative offices to exchange information regarding academic and career opportunities.
- Develops professional relationships with medical/health professions school admissions officers, post-baccalaureate programs and international medical programs.
- Outreach to diverse student populations and diversity and inclusion offices that serve underrepresented (URM) student populations for additional support, mentoring and advising opportunities.
- Consults with faculty, alumni, student affairs, academic departments, student organizations and administrative offices to exchange information regarding pre-medical and pre-health opportunities and support for students.
- Works closely with the Searle Center for Advancing Learning and Teaching to enhance academic support for pre-medical/pre-health students, particularly URM students and Students in Transition.
- Partners with peer institutions to share best practices and cutting-edge delivery of services and resources.
- Oversees a comprehensive set of programs and events such as presentations, workshops, conferences, trainings, etc. in collaboration with internal and external resources.
- Oversees the invitation/hosting of representatives of medical/health professions schools and related programs for presentations.
- Continually assess and innovate programs to achieve goals.
- Develop strategies to increase program value and resources.
- Ensures that resources and services are delivered using best practices. Maintains high goals for advising, learning outcomes, statistical measures, recommendation file services, student notes and communication, and collaboration through AdviseStream.
- Ensures necessary hardware, software and network infrastructure services are obtained and implemented.
- Participates in developing IT strategy to meet the mission and needs of program.
- Ensures that the Health Professions Advising programs meet associated revenue and expense goals
- Develops and implements ideas for improving business processes and increasing program revenues and margins when applicable.
- Plans and manages budget which fund strategic mission including financial sustainability and enhancement models.
- Plans and implements annual budget processes.
- Oversees all daily, monthly and annual financial activities including transactions, analysis and reporting.
- Approves funds reallocation within budget as necessary and appropriate.
Marketing Public Relations:
- Engages in outreach with various agencies and professionals, designed to increase participation, value, resources, etc. to support continued program development and improvement
- Coordinates the development and revising of publications and web-based communication, to ensure that resources and services are effectively promoted.
- Identifies and implements short-and long-term strategies and plans to meet program goals.
- Prepares the Annual Report and other reports as necessary, and coordinates with the advising/administrative staff to include statistical data involving students, alumni, events, outreach, the impact on the campus community, and data related to medical school selection criteria and acceptances.
- Manages development and implementation of evaluation processes, quantitative and qualitative measurements that ensure that program benchmarks are successfully attained and communicated in a timely and efficient manner.
- Manages evaluation processes, ensuring that learning outcomes are met; recommends and implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
- Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program evaluation that will lead to enhancement.
- Manages compliance with all applicable federal, state, local and NU laws, regulations, policies and procedures.
- Develops the creation and implementation of associated training.
- Manages submission of applicable documents.
- Supervises six staff members: the Associate Director, three health professions advisors and two administrative staff
- Performs other duties as assigned.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
- Master’s degree in higher education administration or related field, with five years of area of health professions advising, academic advising or counseling.
- Management, supervision, budgetary, program development and strategic planning experience.
- Advising and counseling skills.
- Excellent writing, interpersonal and verbal communication skills.
- Strong presentation and organizational skills.
- Ability to relate well to students, faculty, administrators and staff with sensitivity and confidentiality, building collaborative relationships and handling sensitive matters with tact and discretion, with the best interests of the Health Professions Advising a priority.
- Demonstrated success with diversity programs and the ability to work well with diverse groups.
- Strong computer skills, including proficiency in Excel, MS Office and MS Outlook.
- PeopleSoft Campus Solutions (SES) or similar.
- Successful completion of a full course of study in an accredited college or university leading to a doctoral degree, with 8 years in health professions advising, career counseling, or advising in higher education or other relevant experience.
- Excellent interpersonal skills with a service orientation; ability to work well with students; significant management and supervisory experience related to health professions advising or academic advising, counseling, training, program planning, program and website development.
- Understanding and experience with the requirements of admission to medical schools and the other health professions; Knowledge and understanding of national trends in academic and pre-medical pre-health advising.
- Demonstrated experience managing budgets, planning events, supervising staff, advising students and developing programs.
- Superb judgment and decision-making skills.
- Proven ability to work collaboratively with diverse constituents, including students, student groups, faculty, admissions officers, fellow advising administrators and administrative staff.