Job Positions

Executive Director of the Student Success Team

Categories: South Central Region 7




University of Tulsa

Date Posted:

Mar 6 2019 10:00PM

Close Date:

Until filled

Position Description

The Executive Director of the TU Student Success Team will lead a team of professional student success coaches and peer mentors at The University of Tulsa (TU) who are committed to the academic, personal, and professional success of all TU undergraduates. As the inaugural Executive Director, TU is looking for a hard-working, enthusiastic, and experienced leader eager to be actively engaged in the creation of a student success team that is committed to helping the university achieve its goals to improve student success, as measured by improvements in undergraduate retention and graduation rates. Part of a comprehensive team of student success professionals located in TU’s one-stop Student Success Center, the Executive Director will provide strategic leadership for their team, work collaboratively with other student success leaders both in the Center and across campus, as well as provide hands-on coaching and instruction to TU undergraduates both in the Center and in the classroom. This position reports directly to the Senior Vice Provost for Operations and Student Success.


  • Hires and supervises a team of student success coaches and peer mentors
  • Provides leadership for the student success team, including training, professional development, and evaluation of coaches and mentors
  • Develops and implements a comprehensive student success coaching strategy that fully utilizes available campus resources to assist undergraduate students with timely degree completion
  • Develops and implements relevant student success programming both within the Center and across campus to engage faculty, staff, and students in the realization of the TU Commitment
  • Works closely with faculty, staff and student success leaders across campus to ensure that student success best practices are adopted across campus
  • Oversees the team budget and physical space to ensure that the team has the resources necessary to effectively deliver their services and programming
  • Collects, analyzes, and reports on data relevant to the teams’ activities and actively participates in the assessment and continuous improvement of student success services
  • Works closely with individual students to provide guidance and support for their academic, personal, and professional goals
  • Provides instructional support for TU’s First Year Experience (FYE) courses, as well as supports other courses and student programming, including summer boot camps, bridge programs, etc.
  • Performs other related duties as assigned

Application Process

Please submit a cover letter, résumé, and contact information for three references to: The University of Tulsa, Office of Human Resources, 800 S. Tucker Drive, Tulsa, OK 74104 or email to or fax to (918) 631-2259. The review of applications will commence immediately and will continue until the position is filled.

Institution Information

The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status.

Additional Information


Contact Information

University of Tulsa Office of Human Resources: 918-631-2259 or email


Required Qualifications

  • Master’s degree in a relevant field of study from a regionally accredited institution
  • Five to seven years of higher education administrative experience in a student success, student affairs, or advising office, with at least three years of staff supervisory experience
  • Proven experience in staff selection, training, and professional development
  • Documented experience in student program development for a variety of student populations, including underrepresented student populations and students who may be at high risk of attrition
  • Ability to work collaboratively with faculty and staff in program development and implementation
  • Strong written and verbal communication skills, including the ability to present information to a variety of audiences in both formal and informal settings
  • Strong computer skills, including a working knowledge of word processing and spreadsheet software and a basic understanding of data collection and analysis.

Preferred Qualifications

Doctoral degree in relevant field of study from a regionally accredited institution; experience in creating a student support office from concept to completion, and/or dramatically expanding an existing campus office; teaching experience at the post-secondary level.