Under the general supervision of the Assistant Director for Residential Academic Advising, work in partnership to develop, implement, supervise and evaluate the student staff, programs and training for the First-Year Experience (FYE)/Residence Hall Advising Team (RHAT) program, the FYE Peer Advising program and the Academic Advising Centers. Specifically work with the AD, all colleges and academic major departments to plan, implement & evaluate programs, policies, procedures and communication. Collaborate with colleges, Student Academic Success Center, Orientation and other campus units to deliver new student academic advising, transition & development services, supervision of the FYE & RHAT program, all AAC operations and customer service & evening programs in the residence halls. Co-supervise the FYE staff, and indirectly oversee peer advisers in the four colleges & Orientation. Research and analyze data & trends from relevant fields. Serve in management of business operations, as well as developing campus-wide and external partnerships to support all programs and staff; liaison with academic and student affairs units. Coordinate recruitment, selection, hiring, training & evaluation of student staff. Assist in curriculum development, design, implementation and instruction for peer advising classes. Develop advising and retention programs for special populations (first-generation, transfer, international). Prepare reports, make presentations to varied audiences (large & small groups) including students, staff, faculty and administrators. Apply extensive expertise in student development theories, as well as a strong background in academic advising, first-year experience programs, teaching and training, supervision, conflict management, and project management. Position has delegated authority to represent Student Housing and provide consultation to the campus on matters of new student transition issues, academic advising and development, student development and peer adviser training.
This position is critical in coordinating the Residence Hall Advising Team programming & advising, supervising 25 student peer advisers, teaching a peer advising training class, and developing ongoing support for new students.
Please encourage others to learn more about the position, application process and benefits, by visiting the UC Davis brief job posting at: www.employment.ucdavis.edu (requisition # 03013022). First consideration for applications is October 10, 2014 and open until filled.
Detailed position description can be found at: http://housing.ucdavis.edu/employment/career/
Director New Student Academic Services
Experience in university level academic advising, academic development, first-year experience programs, including assessment & evaluation aimed at first-year and transfer students in a four-year, not-for-profit college. Experience in supervision to recruit, hire, train, assign and direct work, evaluate and reward performance, ensure accountability and discipline student staff employees. Demonstrated knowledge and experience in the application and presentation of student affairs or student development theories, practices & principles, including knowledge of the personal & social issues encountered by college students. Experience developing, designing, teaching & assessing college level course curriculum and trainings. Background in facilitation and learning modules. Experience advising students on general curricular elements and structures (e.g., courses, units, etc.), and interpreting & explaining academic policies and guidelines to students. Knowledge of principles of university level first-year experience programs, services, and research, matriculation and retention issues, and the impact of living-learning communities on student development. Experience designing group and individual training programs and conducting experiential programs based upon learning outcomes. Demonstrated experience applying multicultural competencies and concepts in an advising environment including issues impacting first-generation, international and out-of-state students. Oral and written communication skills to effectively lead small/large groups, engage in public speaking, deliver presentations, and individual meetings; to prepare, produce and edit clear, grammatically correct, professional correspondence, publications, evaluations, letter of record, etc. Interpersonal skills to establish and maintain collaborative working relationships in a cross-cultural environment, with students, staff, faculty, administrators. Experience utilizing political acumen to effectively develop programmatic partnerships with academic and/or administrative departments. Project management skills to identify and prioritize duties effectively, work under pressure of deadlines, heavy meeting schedules, sizeable numbers of student contacts, and uneven time constraints and maintain a high level of productivity in a dynamic, fast-paced environment. Analytical skills to synthesize information, evaluate programs, policies, recommend solutions, and resolve both service and personnel issues. Problem-solving skills to identify and document patterns of student academic needs and to develop strategies and programs to successfully meet those needs. Experience abiding by and enforcing FERPA, state laws, university policies and other general laws & policies applicable to student enrollment, privacy/confidentiality, and advising. Computer skills to manage various computer and registration systems (i.e., Outlook, Word, Excel, Publisher; budget, registration and advising databases).
A Master's degree in university college student personnel, higher education administration, or a related field, or combination of relevant experience and education. Experience working with college student-related programs and activities (i.e., orientation, housing, career counseling). Ability to readily adapt to change and demonstrate flexibility on a regular basis. Professional experience in supervising, training, motivating and holding accountable large numbers of college student employees. Formal training and experience in academic advising of college students. Experience examining and assessing college transcripts and accurate computing grade point averages and balances. Experience with Banner student information system. Excellent planning and execution skills to carry-out programs for large populations of students and staff. Skills to research constructs and emerging trends, nationally, in academic advising and first year transition program development, implementation and evaluation. Effective interpersonal and communication skills to establish and maintain effective working relationships with individuals from diverse cultural backgrounds and perspectives to build collaborations, mutual respect, fairness and equity. Skills to exercise appropriate, professional judgment to know when to refer situations or information to higher authority for handling. Experience using technology, social media, etc. in advising or student service applications. Knowledge of regional and national benchmarks and best practices and research in advising matriculated college students. Budgetary skills for monitoring/tracking payroll expenses and programming budgets.