Job Positions

First Year Experience Coordinator

Categories: Great Lakes Region 5


Student Affairs


University of Wisconsin - La Crosse

Date Posted:


Close Date:

Open Until Filled

Position Description

The University of Wisconsin La Crosse (UWL) seeks a First Year Experience (FYE) Coordinator who is student centered and highly motivated to coordinate orientation programs and lead first-year initiatives that will enhance student transitions to UWL. We are seeking an individual who values diversity and who will lead the campus in examining, informing, cultivating, facilitating, and enhancing the first-year experience for all undergraduate transfer and first-year students. This position works collaboratively with Academic Affairs, faculty, the Division of Enrollment Management, and the Division of Student Life. The FYE Coordinator will be responsible for building a holistic first-year experience, from registration to completion of the first year, through evidence-based programming, strategic planning, and policy review.Utilizing a knowledge of best practices and research in student development, higher education and transition theory approaches, this individual will partner with campus offices to design, implement and evaluate Student Advising Registration and Transition (START), New Student Orientation, and Family Weekend. By working with students, campus partners, and families, this individual will develop effective messages and strategies to improve student learning and adjustment to the college lifecycle. This position will be responsible for supervising a team of student leaders (Eagle Guides) who lead group activities and cultivate bonds with incoming students.UWL values diversity, and is committed to a supportive environment for all members of our community. The successful applicant will demonstrate a commitment to diversity, inclusive excellence, and an ability to work with students and colleagues from diverse backgrounds.


Program Administrator (40%):

  • START – Co-lead & coordinate with Assistant Director of Admissions
  • Enrollment Management Council Executive Leadership Team
  • Monitor, plan & manage the budgets related to the position & programs offered
  • Manage Student Success webpage•Convene Student Success Site advisor group
  • Manage students in transition, Parent & Family and related webpages
  • Recruit, select, hire, train and oversee graduate and undergraduate student staff (~60)
  • Participation in university wide student success/retention initiatives, such as “Re-imagining the First Year”
  • Attend and contribute in weekly staff meeting and division leadership meetings.
  • Anticipate and adapt technological innovations
  • Maintain associated databases and records of various programs and activities

Programmatic Efforts (35%)

  • Develop and align specific programs and events related to students in transition including but not limited to
  • Co-coordinate Student Advising, Registration & Transition (START) for first year and transfer students
  • Coordinate parent & family orientation programs
  • Develop, plan, and implement New Student Orientation (NSO) for first year and transfer students
  • Coordinate Welcome Week
  • Provide transfer student orientation programs
  • Identify points of concern or transitions that hinder student success
  • Weekly summer new student and parent communications

Coordinate Family WeekendCampus & Community Resource (15%)

  • Create and coordinate a student in transition advisory committee that coordinates an intentional approach to address the needs of students in transition (first-year students, transfer students, veterans and returning adult learners
  • Maintain close liaison and coordination between the Division of Student Affairs and campus partners to ensure support of students in transition
  • Collaborate with existing first-year programs: General Education, Inclusive Excellence Initiatives, and the First Year UWL-100 Seminar with appropriate University Offices
  • Provide information campus-wide to inform and produce support for associated student success efforts
  • Participate in campus recruitment events, such as Admitted Student Day
  • Participate in local, regional, state and national organizations to share and garner ideas
  • Facilitate creative parent and family communication and resources to ensure a solid partnership

Assessment (10%):

  • Advise and assist assessment and program review of efforts that guide first-year and student retention and learning outcomes such as National Survey on Student Engagement, College Learning Inventory, and Council for the Advancement of Standards in Higher Education
  • Conduct organized assessments of programs on a variety of performance indicators related to the First Year Experience
  • Adapt programs and coordinate assessments with appropriate university partners

Application Information

Institution Information

The University of Wisconsin-La Crosse (UW-La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world.

Additional Information


Contact Information

Faith Bergin



Required Qualifications

  • Master’s Degree in higher education, student affairs, education administration, student personnel administration or related area.

  • Effective written and verbal communication skills with diverse audiences.

  • Demonstrated commitment for diversity, equity & inclusivity.

Preferred Qualifications

  • Understanding of college student development.
  • Understanding of a University structure and business operations.
  • Understanding of effective retention tools for first year students.
  • Demonstrated ability to work collaboratively with a wide range of internal and external constituent groups.
  • Experience supervising staff and managing budgets.