Job Positions

Information Literacy Student Success Coach

Categories: Northeast Region 1


Student Success


Unity College

Date Posted:


Close Date:

Open Until Filled

Position Description

The Student Success Coach (SSC) works directly with students to support their development, resilience, and academic success, both in the classroom and out. As an integral part of college efforts to improve retention, persistence, and graduation rates, SSCs work across departments to bring instruction and co-curricular learning into alignment. Housed in the Collaborative Learning Center (CLC) and under the leadership of the Dean of Academic Support, SSCs are primarily advisors, helping students plan their academic program, take advantage of support resources and opportunities for co-curricular work with Academic Affairs, the Wellness Center, Residence Life, the CLC, Information Services, the Office of Career Services, Business Office, Financial Aid and other student services to serve as a single point of contact for everything a student at Unity needs. They connect with students both in the classroom, as instructors in foundational courses, and through their work in other areas of campus life. The focus and expertise of the Literacy SSC is on building student capacity in writing, communication, and information literacy. The Information Literacy SSC teaches in the Composition and Communication course sequence, delivers sections of Communication Studio, provides training for peer tutors in writing and oral communication, and provides information literacy support to students in coordination with library.


1.Contributes to strategic plan objectives as assigned by the Chief Student Success Officer (CSSO) as part of yearly goals. For 2017-2018:a.G1: OB1: INITIATIVE 003: Establish integrated suite of learning enhancement programs that support student success and Sustainability Science education.b.G2: OB1: INITIATIVE 003: Create a robust academic advising system that improves graduation rate and supports student outcomes after graduation.

2.Advises 20-40 Unity College students. a.Serves as a primary resource for academic and career planning and connects them with other resources. b.Works with the Dean of Academic Support to stay up to date on curriculum, academic changes, and processes. c.Connects students with useful resources in all departments across campus.

3.Teaches up to 12 credits of Composition and Communication I and II, Unity Experience, or Unity Transfer Experience per year, as needed by the Chief Academic Officer (CAO) and with permission of the CSSO and President.

4.Provides one-on-one academic mentoring for a varying caseload of academically at-risk students as assigned by the Dean of Academic Support.

5.Delivers sections of Communication Studio as assigned.

6.Develops and delivers student skill building workshops through the Collaborative Learning Center (CLC).

7.Provides communication training for student peer tutors/consultants as part of CLC peer education programs.

8.Effectively presents information and responds to questions from students, parents, and college employees.

9.Provides composition instruction, feedback, and support.

10.Assists students and resolves problems in a variety of complex situations and dynamics.

11.Learns college systems thoroughly and provides accurate advice to guide students.

12.Effectively manages classrooms, designs and delivers instruction, assesses and evaluates student work.

13.Works flexibly across the institution to enlist support in response to student needs.

14.Processes information and weighs evidence in complex cases to make sound decisions that balance student safety, collaboration with other departments, and institutional priorities.

15.Uses institutional data governance systems to maintain accurate records. Coordinates with other departments, and provides timely information in response to requests. Adapts to and adopts new technologies to improve communication and effectiveness as opportunities arise.

16.Serves on college committees as assigned and works with groups as necessary to complete job responsibilities.

17.Summer responsibilities include: a.Teaches to communication outcomes in Unity College Summer Bridge program and supports the Summer Bridge program with programming in writing and communication, resilience, habits of mind, academic planning, and academic skills.b.Assists with retention and re-recruitment efforts through outreach, connection, and support for returning students during the summer.c.Supports other summer programming and other departmental needs as assigned. In the case of program cancellation, summer work time for permanent employees will be reassigned as necessary to assist with other programs or expand college capacity in other areas.

18.Performs other duties as assigned.

Application Process

Unity College seeks to attract employees who share a commitment to the environment and to human diversity, and who have an interest in helping students develop an understanding of the richness and complexity of individuals and society.Please go to to complete an application and submit a resume.

Institution Information

Unity College is a private, liberal arts, sustainability science-based institution with an environmental focus. The College offers Bachelor's and Associates degrees and currently enrolls over 650 full and part-time students. Known for hands-on learning in a full range of environmental programs, a collaborative faculty and staff, and a strong community, Unity College occupies a special niche in higher education and as such has been named 2016-2017 College of Distinction. The College offers internship sites in nearly 50 states and around the world in countries such as Zimbabwe, Belize, Ghana, Chile, Iceland and Israel and study abroad opportunities in 23 countries. Unity College is accredited by the New England Association of Schools and Colleges, Inc. (NEASC) and its mid-coast Maine location provides easy access to beaches, mountains, and Portland.

Additional Information

Appointment will be made on a 12 month multi-year appointment basis.

Contact Information

Bethany Driggs


Required Qualifications

Bachelor’s degree in an appropriate discipline from an accredited institution.

•Master’s degree preferred in information literacy and / or written instruction.

•1 – 3 years’ experience working with college-age students in a teaching or counseling capacity in a higher education setting.

•Basic crisis intervention skills or ability to learn (self-harm, sexual assault, substance abuse, etc.)

•Must have a valid driver’s license and good driving record.

Preferred Qualifications

•Preferred experience in professional advising, professional training, and workshop development.

WORK SCHEDULE/AVAILABILITY REQUIREMENTS: Primarily day shift with weekends and extended hours as needed. May sometimes include participation in college events, student activities and events, ceremonies, and outdoor activities, including occasional evening and weekend work. Must be flexible in meeting the college’s needs.