Job Positions

Multicultural Academic Advisor and Black/African American Retention Specialist / 523956

Categories: Northwest Region 8


DEI Center for Multicultural Academic Excellence


University of Oregon

Date Posted:

May 20 2019 10:00PM

Close Date:

June 19, 2019 - position open until filled

Position Description

The University of Oregon’s Center for Multicultural Academic Excellence (CMAE) is seeking a committed academic advisor to help provide holistic and culturally competent advising for underrepresented and underserved students. If you want to be part of a student-centered team whose goal is to help students succeed in their academic, career, and personal ventures this may be the perfect job for you! The Multicultural Academic Advisor and Black/African American Retention Specialist will provide academic advice, guidance and support to a diverse student population ranging from Diversity Excellence Scholars, underrepresented students, and specifically Black and African American students. This position will work with students to develop individualized success plans, identify barriers to retention and degree completion, and coordinate wrap-around support, foster academic achievement, and provide guidance and support as students pursue their academic goals and attain their degrees. They will assist students in understanding academic processes and policies to allow students to make informed choices on majors, minors and time to degree. This position will work with an advising cohort to provide academic guidance and monitor academic plans. The Advisor helps identify barriers and solutions for students and provides case management for students who need additional support as they navigate their academic standing, or other campus challenges. The Advisor also serves on campus committees and represents the office campus-wide regarding proactive outreach and intervention practices to increase Black/African American student degree completion. This position will work collaboratively to identify and document the network of campus and community services to meet the specific needs of Black and African American students. Help develop mutually beneficial relationship and opportunities for collaboration with other advising programs, departmental partners, and faculty to better serve Black/African American students. They will also serve as a resource for other advisors in their work with underrepresented and Black students, advancing campus-wide advisor competency and expertise in serving all students. The Advisor will collaborate with other CMAE staff and campus partners to facilitate retention programs and functions for underrepresented and underserved students including but not limited to ethnic minorities, first-generation, STEM initiatives and academic residential communities.


65% Academic Advising, Student Support and Advocacy

  • Providing academic advising to an assigned caseload as well as regularly welcoming new students who are seeking academic advising, coaching and mentoring.
  • Assisting students in creating a 4 yr. academic plan with a focus on timely graduation and post-graduate planning.
  • Providing systematic academic guidance to students in academic jeopardy including monitoring of success plans and/or contracts.
  • Assisting students in understanding academic deadlines, course enrollments, GPA projections and other related information that allows students to make informed choices on majors, minors and time to degree.
  • Providing advocacy and support as liaison to Financial Aid Office, academic review committees, classroom instruction and interactions, and/or other related referrals that support a positive campus experience.
  • Establishing high impact practices that open up new success pathways and opportunities for Black /African American students’ development and success.
  • Providing students with a resource guide that links them to campus and community resources that support and build community.
  • Assisting current students with scholarship applications, graduate school selection and admissions process; career opportunities, research opportunities, etc.
  • Collaborating with other retention specialists to facilitate retention programs and functions for under-represented and underserved students including but not limited to ethnic minorities, first-generation, veterans, and academic living-learning communities.
  • Promoting interaction with education professionals and experts on Black /African American issues at UO and beyond by exploring opportunities for academic and professional opportunities: symposiums, meetings, conferences etc.

30% Outreach, Program, Evaluation and Assessment

  • Coordinating, and implement advising outreach activities, workshops, and programs designed for student retention and degree completion.
  • Developing relationships and collaboration opportunities across other advising programs, departmental partners, and faculty, to better serve students.
  • Creating assessment and evaluation protocol for assigned programs and advising cohorts.
  • Utilizing advising platforms to provide data that will inform program goals.
  • Working collaboratively with other CMAE staff to evaluate services.
  • Provide data and information on the concerns, needs, and trends of students served in CMAE and the satisfaction of experiences of Black /African American students at UO through collection of reports, surveys, etc.
  • Track data of institutional retention/graduation rates for Black/African American students

5% Other duties as assigned.

Application Process

Apply directly from the University of Oregon jobs page:

Institution Information

The Division of Equity and Inclusion (DEI) works to build capacity for UO's global leadership around policies, practices, and programs for equity, inclusion, and diversity. DEI promotes inclusive excellence by working to ensure equitable access to opportunities, benefits, and resources through engagement with the campus and the community. As a part of our efforts, we design and implement campus-wide programs to recruit and retain a diverse community of student, staff, and community partners. The Center for Multicultural Academic Excellence (CMAE), a unit within the DEI, is a place where students are empowered, engaged and nurtured for success. CMAE’s mission is to promote student retention and persistence for historically underrepresented and underserved populations. CMAE is comprised of professional advisors and staff who provide culturally competent, holistic and student centered advising, coaching, mentoring and support. CMAE staff assist students in making a smooth transition to the UO by serving as campus and community connectors, and institutional translators thereby allowing students to take full advantage of educational, professional and social opportunities on campus. CMAE advisors work with undergraduate and graduate students in a variety of academic stages from exploring majors, transfer, first-generation, cultural integration, Dreamer and tuition equity, and issues of financial and academic concerns or distress. In addition, CMAE advisors work collaboratively with campus partners on workshops, outreach activities, participate in orientation events, and advise students in cultural academic residential communities.

Additional Information

  1. A complete application includes the following materials:
  2. A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and how they meet the requirements outlined in the job announcement.
  3. A resume of your education and professional work experience
  4. Answers to the following supplemental questions (keep total responses to 750 words)
  • The Division of Equity and Inclusion’s Center for Multicultural Academic Excellence’s (CMAE) mission is to promote student retention and persistence for historically underrepresented and underserved populations. What does this mission mean to you?
  • Please explain your understanding of issues facing Native American and Indigenous students on college campus and how you will apply that understanding to your work. What steps or actions will you take to continue to build and apply your knowledge in this area?

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.

Contact Information

DEI Human Resources,


Required Qualifications

  • A Bachelor’s degree
  • At least 2 years of professional work experience in advising, counseling, mentoring, or related work environment that included one-on-one interaction with others to accurately and effectively convey information and/or provide guidance.
  • Demonstrated understanding of issues facing diverse students, including students of color and students from underrepresented and underserved populations including ethnic minorities, low-socioeconomic, first generation, and non-traditional students
  • Knowledge and experience with Black /African Americans, and deep understanding of the unique experiences and needs of these students
  • Strong organizational and written communication skills as evidenced by application materials.

Preferred Qualifications

  • Master’s degree in Higher Education Administration, Student Personnel Services, Counseling, Academic Administration, Psychology, or other related fields.
  • Knowledge of Banner, Canvas, Data Warehouse, EAB SSC Campus, or other comprehensive higher education-related student databases and tracking systems.
  • Experience working on issues of diversity, equity and inclusion to effect meaningful change and promote student success.
  • Experience in strategic planning and retention and/or program assessment.
  • Demonstrated ability to work effectively with stakeholders and build partnerships, knowledge of university systems and structures.