Job Positions

Professional Academic Advisor (#104784)

Categories: Pacific Region 9


The Advising Center


Sonoma State University

Date Posted:

Mar 4 2019 10:00PM

Close Date:


Position Description

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to and under the general supervision of the Director of The Advising Center, the Professional Academic Advisor is responsible for working as a team member with fellow Professional Academic Advisors and performs a wide variety of generally complex Student Services Professional work by providing comprehensive academic advising services to students. This includes collaborating with students on their individualized educational pathways, creating academic plans and schedules, assisting in declaring majors/minors, performing other activities related to student success and advising, and supporting students in making decisions concerning their learning experiences, academic goals, persistence, and timely graduation.


  • Provide direct academic advising to students regarding degree requirements, academic standing, appropriate course selection, relevant policies and procedures, e-advising tools, and campus resources.
  • Coordinate and support projects within The Advising Center.
  • Help students identify, define, develop, and asses realistic and individualized educational pathways and academic plans.
  • Actively participate in initiatives, campaigns, outreach, and events related to student success and advising.
  • Assist students to engage in their learning experiences, develop accountability for their decisions, and cultivate an understanding of how those decisions impact their success.
  • Guide students through the various pathways to declare a major/minor.
  • Closely monitor scenarios, and identify opportunities to develop, implement, measure, and improve academic success strategies.
  • Work closely with university partners to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
  • Provide holistic, proactive, and meaningful guidance for students on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success.
  • Empower students to create and maintain effective connections within Sonoma State University
  • Maintain confidential and objective advising records
  • Participate in Orientations.
  • Participate on department, division, and campus advisory committees and task forces as appropriate.
  • Serve on faculty governance committees related to student success and advising as appropriate.
  • Work with highly visible student groups to help them identify problems, think through the implications of alternative solutions, evaluate past occurrences, and reach appropriate conclusions and decisions.
  • Assignments requiring the application of a generally high degree of judgement, tact, persuasiveness, imagination, professional skills, and knowledge in academic advising, as well as a general understanding of the interrelationships and the need for coordinated action within the department, division, and university
  • Considerable administrative planning to recognize specific program needs, then develop and present creative solutions that integrate approaches across organizational lines.
  • Coordinate and assist in efforts to support staff and faculty across campus, as well as share insight and expertise on areas and student groups within the purview of The Advising Center Performs other secondary duties as assigned.

Application Process

Click the "Apply Now" to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources ( | 707.664.3100). Qualified candidates must submit the following to be considered:

1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please describe your experience with student success management systems or e-advising tools; the extent you believe these should play in academic advising; and what, if any, are the benefits/limitations. Please be specific in your response.

2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.

Institution Information

Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country. Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited. Sonoma State University's Jeanne Clery Act Annual Security Report is available at; Annual Campus Housing Fire Safety Report is available at

Additional Information


Contact Information

Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928


Required Qualifications

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.

One year in the program area to which assigned may be preferred, but is not required.

This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of work experience.

Thorough knowledge of the principles or individual and group behavior, and the ability to articulate the purpose of Student Affairs, student success, and academic advising programs.

General knowledge of the practices, procedures, and trends in Student Affairs, student success, and academic advising programs, with demonstrated experience and knowledge of programs and resources that support the persistence and academic success of college students, particularly at risk student populations.

General knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities which the position is assigned. Intermediate proficiency with computers and Microsoft Office (Outlook, Word, Excel) required. Knowledge of databases and student information systems.

This position also requires the following abilities:

  • Interpret and apply program rules and regulations.
  • Use initiative and resourcefulness in planning work assignments.
  • Advise students individually and in groups on complex student-related matters.
  • Demonstrate multicultural competence through knowledge, skills, and abilities.
  • Ability to be innovative and open to researching and implementing current academic advising best practices.
  • Strong oral and written communication skills, including excellent customer service skills.
  • Adhere to strict confidentiality requirements and ethical standards.
  • Carry out a variety of professionally complex assignments without detailed instructions.
  • Establish and maintain cooperative and collaborative working relationships with a variety of individuals.
  • Coordinate and prioritize multiple, completing tasks to meet project deadlines.
  • Work effectively both independently and as part of a team.
  • Must be able to accept constructive feedback and work cooperatively in group situations.
  • Be flexible in handling change and challenges.
  • Think critically and stay focused under pressure.
  • Work in a fast-paced environment.
  • Develop positive interpersonal relationships with students, faculty, staff, and community members.
  • Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.
  •  Independently plan work, solve problems, and use sound judgment to take action.
  • Make decisions within established parameters, regulations, and guidelines; and recommend changes in procedures to address student support needs.

Preferred Qualifications

PeopleSoft preferred. EAB-SSC Navigate preferred. Bilingual in English/Spanish highly preferred.