The intention is to hire a Senior Academic Advisor who will provide support to the Director of Graduate Studies and the Wilder School’s graduate population. The position of Senior Academic Advisor aligns with the needs and direction of the GSSA. These services include processing graduation applications, conducting academic requirement audits, assisting with recruiting events and new student orientation, and providing academic advice to the Wilder School student body. This position meets the school and university initiatives related to student recruitment, retention and degree progression. Specifically, GSSA is responsible for cultivating and assisting our graduate students from coordinating recruiting activities to assuring graduation. The position is aligned with Quest, Theme 1, Goal 1: Recruit and retain talented and diverse students who will graduate at a higher rate than our Quest peers and serve as leaders in a well-educated workforce.To achieve this mission, we must provide an engaged experience for the students. The Wilder School Graduate Student Services and Advising (GSSA) strives to service our master’s students enrolled in public administration, urban and regional planning, criminal justice, homeland security and emergency preparedness, several post-baccalaureate graduate certificates, and our doctoral students. The office seeks to be the place where graduate students visit for their educational needs from orientation to graduation and every step along the way. The office has the responsibility for recruitment, admissions, orientation of students, coordinating advising, and assisting with curricular revisions across programs and graduation processes.
The position will:
1.Provide academic advising services to assigned students:
•Advise students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans.
•Assist adult learner students with problem-solving and decision-making.
•Proactively communicate to students to assist with registration and program planning, inform of policy and/or curricular changes and important deadlines.
•Offer in-person appointments, phone appointments, and email advising; be available for walk-in advising.
•Assist students in identifying their interests, abilities, and academic goals and in making decisions regarding their academic career.
•Introduce students to opportunities that will enrich their academic experience, facilitate their academic and personal development, and support their educational success.
•Make appropriate referrals to other university resources.
2.Collaborate with university partners on matters that impact student recruitment, success, and retention:
•Participate in recruitment activities, programs, and initiatives.
•Provide advising information to prospective students.
•Provide advising services to students during new student orientation.
•Support departmental, school, and University retention initiatives.
•Contact continuing students who do not register for classes.
•Work with students to create academic performance plans to ensure the student regains good academic standing.
3.Maintain accurate and confidential records of student information, including advising interactions:
•Document all advising interactions with students.
•Maintain confidential records on students and adhere to FERPA rules for the release of student information.
•Ensure student records are accurate and up-to-date through regular auditing and submitting Special Action Forms (SAFs) as needed
4.Monitor student progression in degree program using advising checkpoints:
•Use DegreeWorks and internal auditing process to determine student’s progress in completing degree requirements.
•Ensure students are in compliance with the continuous enrollment policy.
•Conduct final audit of student account prior to degree conferral.
5.Senior advisor duties include:
•Provide direction and guidance to program assistants.
•Collaborate with Director of Graduate Studies to implement unit programs and initiatives (manage assessment of programming, and manage marketing and promotion).
•Lead new student orientation sessions.
•Other duties as assigned.
This position is a full-time, 12-month non-tenure eligible faculty position with an academic rank of Instructor, subject to University policies and procedures governing administrative and professional faculty appointments as noted on the following link: http://www.provost.vcu.edu/policies/adminapt.html. All applications for this position must be submitted electronically at http://www.vcujobs postings and include a curriculum vitae and/or resume, cover letter, and the names and contact information for three professional references. References will not be contacted without checking with the candidate. For additional information about the Wilder School please visit our website at www.wilder.vcu.edu. “Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability.”
L. Douglas Wilder School of Government and Public Affairs
Virginia Commonwealth University
Richmond, Virginia 23284
•Master’s degree in one of the discipline in the School of Government & Public Affairs, student personnel, college counseling or a related field.
•Minimum of 3 years of demonstrated experience providing academic advising in a college or university setting.
•Demonstrated excellence in oral and written communication skills as well as customer service; must be detail-oriented with strong organizational skills.
•Strong computer skills with proficiency in MS Office Suite and Google’s cloud collaboration services.
•Demonstrated knowledge of advising and counseling techniques and philosophies.
•Excellent writing, analytical, problem-solving, and public speaking skills.
•Demonstrated experience working collaboratively with and providing guidance to support staff with the management of team projects.
•Previous experience advising graduate students.
•Demonstrated experience using Degree Works and Banner.
•Demonstrated ability to manage academic processes within and across academic units.
•Demonstrated experience working in and fostering a diverse faculty, staff and student environment
•Demonstrated experience recruiting graduate students.