Job Positions

Student Services Specialist

Categories: Mid South Region 3


Public Policy


University of North Carolina - Chapel Hill

Date Posted:


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Position Description

This position is responsible for a variety of student administrative tasks and projects including course scheduling, student advising, faculty assistance, and assisting with the graduate admissions process. This position is the primary point of contact for people contacting and visiting the department.

The student services specialist facilitates external affairs, website updates, and communication with donors and affiliates and serves as program coordinator for the spring semester DC Honors seminar in Washington, DC.



Application Process

Institution Information

The University of North Carolina at Chapel Hill Department of Public Policy is an interdisciplinary academic unit within the College of Arts and Sciences offering undergraduate and doctoral level education. The department is made up of approximately 300 undergraduate majors, 30 doctoral students, 15 full-time teaching faculty, and additional temporary employees and faculty. Public Policy is also home to the Education Policy Initiative at Carolina (EPIC), a research unit made up of several permanent and temporary employees, postdoctoral scholars, and graduate research assistants.

Additional Information

$30,000 - $38,700

Contact Information



Required Qualifications

  • Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
  • Excellent organizational, communication, and collaborative skills are essential for this position.

  • Strong analytical skills and a high level of customer service experience with the ability to assist a variety of constituents including students, faculty, staff, and visitors is essential.

  • The selected candidate must be able to work as part of a team which includes staff, faculty and students.

  • This person must have experience and comfort working with computer applications such as Peoplesoft and experience with Microsoft applications including Word, Excel, and PowerPoint.

Preferred Qualifications

  • Bachelors degree in student affairs, higher education, or discipline related to public policy is preferred.
  • Experience working in or for an academic setting is strongly preferred.
  • ConnectCarolina experience is also desirable.