Job Positions

Student Success Advisor

Categories: Northeast Region 1


College of Science and Mathematics Student Success Center


University of Massachussetts - Boston

Date Posted:


Close Date:


Position Description

The overall goal of the College of Science and Mathematics (CSM) Student Success Center (SSC) is to enhance advising in the academic home of CSM students, to increase the number of places that a student can find guidance and support, and to do so in a network of partnerships, so as to improve student retention and reduce time to graduation. The mission of the Student Success Advisor includes supporting CSM faculty in implementing major-specific advising procedures and policies, effectively communicating said procedures and policies to the CSM student body, and supporting CSM students in attaining their educational and career goals. Thus, the specifics of Student Success Advisor interactions with faculty and students can be expected to vary in a way that reflects differing advising practices across CSM departments.The Student Success Advisor, Pre-Med/Allied Health will be responsible for continuing a proactive, developmental advising culture in order to provide to students guidance based on theories and knowledge of teaching, learning and human development, reflective of developmental and demographic profiles of the student population, and responsive to the needs of individuals, special populations, and communities


  • Serve as the College of Science and Mathematics (CSM) Pre-Medical/Allied Health primary advisor, working with students pursuing health-oriented careers; assist with the Pre-Medical Committee; and provide support to students for the application process;
  • Serve as designated academic advisor for Pre-Medical/Allied Health sections of Science Gateway Seminar;
  • Collaborate with the CSM Career Specialist in the Office of Career Services and Internships to assist students in finding clinical, research, volunteer or paid experience in the field of health care; plan and execute the annual Health Professions Career Fair;
  • Serve as liaison with student groups, faculty and health profession schools, as well as American Medical College Application Service (AMCAS), American Association of Dental Schools (AADSAS), and Veterinary Medical College Application Service (VMCAS);
  • Coordinate workshops, panels, receptions, school visits, and enrichment programs for Pre-Medical/Allied Health students;
  • Collect, compile and present assessment and statistical data to the Dean and other campus constituents on student satisfaction, applications, acceptances, and final school choices;
  • Provide individual (on both walk-in and appointment basis) and group advising for students served by the Student Success Center, particularly those in the Pre-Medical Freshman Success Communities, on a wide range of academic issues, including degree requirements and the general education curriculum of the university;
  • Participate in New Student Orientation program to present Advising and Registration sessions for the College of Science and Mathematics (CSM), assisting students with making a smooth transition to campus; participate in Open House and Welcome Day sessions;
  • Explain and interpret transfer credit policies and evaluations; assist students with the inter-college transfer process;
  • Use WISER, the degree progress report, and other technological tools to advise students; Perform other duties as assigned.

Application Process

Institution Information

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information. In addition to federal law requirements, the University of Massachusetts Boston complies with applicable state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.

Additional Information


Contact Information

UMass Boston HR department:


Required Qualifications

  • Knowledge of current student development theory and research;
  • Understanding of professional development needs of science and mathematics students;
  • Proven ability to work with diverse populations;
  • Ability to utilize technology to promote access, efficiency and effectiveness of programs and services offered by the Student Success Center;
  • Ability to use and understand student success data in advising;
  • Demonstrated organizational ability and attention to detail;
  • Excellent oral, written and interpersonal skills;
  • Strong commitment to customer service.

Preferred Qualifications

  • Master's Degree and a minimum of two years of providing direct student services in higher education is required.
  • A Bachelor's Degree and four years of providing direct student services in higher education can be substituted for the required experience.
  • Some evening and occasional weekends may be required.
  • Prior experience with Pre-Medical advising, National Academic Advising Association (NACADA) and National Association of Advisors for the Health Professions (NAAHP) preferred.