Job Positions

Student Success Advisor

Categories: Northeast Region 1


College of Science and Mathematics


UMass Boston

Date Posted:

Oct 31 2018 10:00PM

Close Date:

November 26, 2018

Position Description

The overall goal of the College of Science and Mathematics (CSM) Student Success Center (SSC) is to enhance advising in the academic home of CSM students, to increase the number of places that a student can find guidance and support, and to do so in a network of partnerships, so as to improve student retention and reduce time to graduation. The mission of the Student Success Advisor includes supporting CSM faculty in implementing major-specific advising procedures and policies, effectively communicating said procedures and policies to the CSM student body, and supporting CSM students in attaining their educational and career goals. Thus, the specifics of Student Success Advisor interactions with faculty and students can be expected to vary in a way that reflects differing advising practices across CSM departments. The Student Success Advisor will be responsible for continuing a proactive, developmental advising culture in order to provide to students guidance based on theories and knowledge of teaching, learning and human development, reflective of developmental and demographic profiles of the student population, and responsive to the needs of individuals, special populations, and communities.


Provide individual (on both walk-in and appointment basis) and group advising for students served by the Student Success Center on a wide range of academic issues, including degree requirements and the general education curriculum of the university

Participate in New Student Orientation program to present Advising and Registration sessions for CSM, as well as Open House and Welcome Day sessions

Assist students with making a smooth transition to campus

Explain and interpret transfer credit policies and evaluations

Assist students with the inter-college transfer process

Use WISER, the degree progress report, and other technological tools to advise students

Serve as designated academic advisor for sections of Science Gateway Seminar

Manage and develop as well as assist others in one or more programs and/or projects related to student success and retention such as: Freshman Success Communities – communication of block scheduling and advising of students selected to participate

Supplemental Instruction – working with faculty and student leaders to offer additional help for traditional gateway courses

Student Referral Program – working with faculty to identify at-risk students and intervene with advising and other support services

Academic Probation Program – intrusive advising program for students who have been placed on academic probation by the university

Assist with communications to students – distribution of news and information through e-mail and by using technology as a communication tool in advising; Academic Enhancement Services – location and communication of undergraduate research or internship opportunities for CSM students

Perform other duties as assigned.

Application Process

Institution Information

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions

Additional Information

2 positions

Contact Information

Ebru Korbek-Erdogmus


Required Qualifications


Master's Degree and a minimum of two (2) years of providing direct student services in higher education is required. A Bachelor's Degree and four (4) years of providing direct student services in higher education can be substituted for the required experience. Some evening and occasional weekends may be required.

Preferred Qualifications

  • Knowledge of current student development theory and research
  • Understanding of professional development needs of science and mathematics students
  • Proven ability to work with diverse populations
  • Ability to utilize technology to promote access, efficiency and effectiveness of programs and services offered by the Student Success Center
  • Ability to use and understand student success data in advising
  • Demonstrated organizational ability and attention to detail
  • Excellent oral, written and interpersonal skills
  • Strong commitment to customer service.