Job Positions

Student Success Coach

Categories: South Central Region 7


Center for Student Success and Retention


Washburn University

Date Posted:


Close Date:


Position Description



  • Academic Advising of students considering withdrawing from all classes. Meet with all students (in-person and/or electronically) considering a complete withdrawal from Washburn University providing them academic/student success coaching that ensures they receive an appropriate understanding of the implications of a total withdrawal from all classes. 
  • Ensure students withdrawing from Washburn University receive instruction on how to return to the institution at a later date.
  • Collaborate with Unit and Campus partners to analyze and build initiatives that reduce student attrition, including those tailored for but not limited to those from underrepresented student groups.
  • Collaborate with Unit and Campus partners in the student success coaching of students, with a particular focus upon the value of persistence.
  • Pursue professional development opportunities focused on improving student success coaching to enhance knowledge and expand effectiveness as both an individual and contributing member of the CSSR.
  • Serve on various campus committees as requested or appointed to represent complete withdrawal initiatives within the Center for Student Success and Retention and support other departments and the University as a whole.
  • Have the ability to teach in Washburn's nationally recognized First-Year Experience program.
  • Perform additional job related duties as assigned.

Application Information

Institution Information


Additional Information

Salary is upper $30,000 commensurate with qualifications. Washburn provides an excellent fringe benefits package. Employment at Washburn University will be conditioned upon satisfactory completion of a background check.

Contact Information



Required Qualifications

  • Master's degree or completion of a master's degree within one year of hire.
  • Experience in academic advising/counseling.
  • Demonstrated literacy in Microsoft Office.
  • Excellent written and verbal communication skills.
  • Ability to relate to and work well with faculty, staff, students and co-workers; to work effectively in a collaborative, team environment, and with students from diverse backgrounds who possess a broad range of academic skills and goals.

Preferred Qualifications

  • Experience working in higher education student personnel or working directly with post-secondary students to promote student success.
  • Bi-lingual, Spanish fluency.