Job Positions

Undeclared Academic Advisor

Categories: Pacific Region 9


Student Academic Services


Sonoma State University

Date Posted:

Jun 20 2018 10:00PM

Close Date:


Position Description

Reporting to and under the general supervision of the Senior Director of Student Academic Services, the Undeclared Academic Advisor is responsible for working as a team member with fellow Undeclared Academic Advisors to provide direct student advising services to undeclared students concerning their academic plans and progress, academic schedule, choice of major, other academic activities, and to assist students in making decisions concerning personal educational goals leading to graduation.


Major duties of the position include, but are not limited to, the following: - Advise students regarding general education requirements, appropriate class selection, academic policies and procedures, and campus resources. - Help students define and develop realistic educational plans. - Guide students through the various pathways to declare a major. - Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies. - Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies. - Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success. - Provide students with proactive guidance on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success. - Empower students to maintain effective connections to Sonoma State University. - Actively participate in advising initiatives and events. - Maintain advising records and confidential student evaluation records. - Participate in Freshman Orientation advising. - Participate on department, college and campus advisory committees as appropriate. Performs other secondary duties as assigned.

Application Process

Click the "Apply Now" to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process. Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please include what you think are the three most important things to consider or be mindful of when advising undeclared students. 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Institution Information

Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.

Additional Information


Contact Information

Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928


Required Qualifications


This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Demonstrated experience and intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel), databases and student information systems required. This position also requires the following abilities: - Interpret and apply program rules and regulations.. - Use initiative and resourcefulness in planning work assignments. - Advise students individually and in groups on complex student-related matters. - Connect and build rapport with students from diverse backgrounds. - Innovative and open to researching and implementing current industry best practices. - Strong oral and written communication skills, including excellent customer service skills. - Adhere to strict confidentiality requirements and other ethical standards. - Carry out a variety of professionally complex assignments without detailed instructions. - Establish and maintain cooperative working relationships with a variety of individuals. - Coordinate and prioritize multiple, completing tasks to meet project deadlines. - Work effectively both independently and as part of a team. - Be flexible in handling change and challenges. - Think critically and stay focused under pressure. - Work in a fast-paced environment where constructive feedback from others is encouraged. - Develop positive interpersonal relationships with students, faculty, staff, and community members. - Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures. - Independently plan work, solve problems and use sound judgment to take action. - Make decisions within established parameters, regulations and guidelines and recommend changes in procedures to address student support needs.

Preferred Qualifications

PeopleSoft experience preferred. Bilingual English/Spanish highly preferred.