Salary Range: $4,372 - $9,401/MonthlyWork Schedule: Full-time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary one year appointment from date of hire; may be extended; may become permanent; exempt classification.
Under the general direction of the Associate Director of Academic Technology and Support Services, the e-Advisor Project Manager, will serve as lead and provide project management support of e-Advising system implementations and support by directly overseeing technical projects from inception through maintenance. Using a hands-on position approach, which requires a combination of project management, team facilitation and systems analysis skills, the incumbent will troubleshoot problems, translate business requirements into system specifications to resolve technical issues, produce tangible deliverables in the form of project plans, issue lists, status reports, white paper analyses, recommendations and prototypes, and ensure that deliverables are accurate and timely. Supports the ongoing development and maintenance of the campus e-Advising initiatives and will serve as the primary interface with the advising community, translating end users' needs into business requirements in support of student success. In addition, the incumbent is responsible for cross-functional communication and system implementation involving multiple business and technical areas; ensures e-Advising systems are customer-focused, integrated and efficient; investigates and resolves technical issues, coordinates activities and deliverables pertaining to the software program e-Advising for Enrollment Services.
Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed on-line Cal State LA employment application is required. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678
Bachelor's degree in computer science, business information systems, educational technology, communications, or related fields. Four years of progressively responsible experience working with student or advising systems in higher education or two years of applied experience in project management and systems implementation. Requires excellent leadership and time management skills. A thorough understanding of systems development life cycles, maintenance support, and project deliverables. Knowledge of computer functionality, including user interfaces, reports, self-service user access, and batch processing is required. Ability to communicate constructively, orally and in writing through written documentation is required. Ability to produce and edit a variety of project-related documents using current software products. Requires a high degree of technical and functional knowledge including the ability to translate business requirements into system specifications, to organize complex projects, track and manage deliverables, and produce accurate results. Coordinate analysis and debugging of technical issues and recommend solutions. Track progress and ensure resolutions. Troubleshoot information system problems. Ability to multi-task in a modern, fast-paced systems development/implementation environment and handle multiple competing demands, prioritize tasks, deliver results with minimal supervision, demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Experience in enterprise systems implementation and support. Experience with Education Advisory Board (EAB) student success collaborative software or closely-related advising software packages, PeopleSoft Student Administration, and related reporting tools are highly desirable. Experience in system development processes including operational analysis and process flow. Experience in project coordination and team facilitation. Experience with industry software products such as advising packages.