Registration Policies

For you financial safety, we can NOT accept registrations with a credit card number via e-mail. Please mail/fax or email your registration without a number and call the office, 785-532-5717, with your number.

Event Registration Policies
Cancellation/Refund Policy - To cancel an Event Registration and request a refund, a written request must be sent to (include Cancel and the event name in subject line) or faxed to 785-532-7732. Verbal/telephone requests will not be honored. Refund checks or credits will be issued four to six weeks after the institute. Membership fees are not refunded. See the printable event registration form for detailed information concerning refund amounts and dates requests must be received.

Registrants who fail to cancel their registrations through the executive office, in writing, will be responsible for the total conference registration fee even if they do not attend the conference and have not paid the registration fee. 

On-site Registrations - Attendees are strongly encouraged to register prior to the conference to assure space and correct materials are available and to avoid unnecessary delays. If on-site registration is necessary, payment is required at that time via check or purchase order. A receipt will be prepared for you to take to your institution for reimbursement to you. On-site registrations will not be accepted if the event has been closed prior to the first day of the event.

Dietary or Service Accommodations - NACADA complies with ADA requirements. Please complete the appropriate area of the registration form. If you need ADA sleeping room accommodations you must contact the hotel directly. Special dietary needs not indicated on the registration form hold no guarantee of availability. Meal requests based on religious beliefs are not covered under ADA requirments and NACADA will not be able to provide for these requests..

Questions - all questions regarding the conference, your membership status, or NACADA can be directed to the Executive Office via email to, phone (785) 532-5717, or fax (785) 532-7732.